Great rates if you renew contract on time
Great rates. Friendly representatives. Just be sure that you have a new contract in place before the old one expires or else you will be surprised by a large rate increase.

Eligo Energy is an online platform that specializes in providing personalized electric and gas rate options for residential customers. Through its user-friendly website, Eligo Energy allows consumers to enter their zip code and receive instant quotes tailored to their energy usage. The company employs proprietary technology to deliver custom pricing, enabling customers to potentially save up to 20% on their monthly energy bills. Eligo Energy facilitates a seamless transition for customers looking to switch their energy supplier. The company coordinates directly with local utility providers, ensuring that customers continue to receive one consolidated bill while benefiting from lower rates. In addition to competitive pricing, Eligo offers expert customer care and a satisfaction guarantee, as well as green energy options for environmentally conscious consumers.
Eligo Energy receives high praise from customers for its competitive natural gas and electric rates, with many noting significant savings since switching providers. Reviewers frequently highlight the exceptional customer service, describing staff as courteous, professional, and helpful throughout the enrollment and renewal processes.
Many appreciate the ease of switching and the proactive communication regarding potential savings. However, some consumers express frustration over aggressive marketing tactics, reporting numerous unsolicited calls encouraging them to switch to Eligo. Additionally, a few customers mention the need for more frequent contract renewals, which they feel could be inconvenient. Overall, Eligo Energy is viewed positively, with a strong emphasis on customer satisfaction and cost savings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | 5.0 | 3 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Customer service has always been very helpful to us in the resign process”
“My wife and I switched our gas supplier from Consumers to Eligo in late 2023”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.5 out of 5 (good) | — | 100 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 0% | 227 |
Bottom line: Eligo Energy is #2 of 5 on overall rating in this group.
100 reviews of Eligo Energy. Filter by what matters to you.
Great rates. Friendly representatives. Just be sure that you have a new contract in place before the old one expires or else you will be surprised by a large rate increase.
this is the third time I have contracted with Eligo and the process is easy and quick. My only caution is that you must keep track of the contract completion date or it automatically goes to a higher monthly rate
I switched from a variable electric rate to a fixed electric rate (KWH) and this should reduce my monthly utility bill. I found the sales rep to be very helpful, knowledgeable and courteous.
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Great company to deal with. Contracts are for short term and they send reminders for you when yours is about to expire. The customer service people are wonderful and speak English We have been with Eligi for a few years now
William Williamson. Eligo offered me a 3 year locked in rate which I gladly accepted. Eligo is half what Ameren charges. Thank you Eligo for helping the consumer. Great company to deal with.
Sandra Welch Hinsdale Ny 14743 Was very happy with the information given to help me save money. Thank you.
Larry Roache I first thought the process of changing companies was going to be a long drawn out process. But to my surprise it was not and made me feel that my choice of joining Eligo Energy was a smart one partly due to the knowledgeable people that helped me.
Our energy bills have gone down significantly since becoming an Eligo customer. There representatives are knowledgeable and easy to work with.
Our energy bills have gone down since becoming a customer of Eligo Energy. Representatives have been courteous and knowledgeable. Debbie O’Hare
In a very involved process of turning over carriers, this was a subject matter expert who clearly knew their business and made sense out of a very complicated process. The way in which they explained, taught and answered my questions made it the most helpful customer service experience I've had in years. Very appreciative of the patience, the kindness but most important the process. They were amazing!
The "sign-up" was relatively easy and courteous. And the biggest benefits/value is the electricity cost savings: typically 50% savings monthly! Customer service could be improved by communicating the anticipated expiration of the contract period.
I contacted Eligo when my 3yr fixed rate was about to expire. Electric rates in my are have more than doubled, but Eligo quoted me the lowest 3yr fixed rate available from among all participating suppliers!
My electric service was with Eligo Energy for three years and a great rate. Contract expired and was put on a variable rate , not knowing the rate. Rate went from around five cents per kWh to almost twenty cents per kWh. What a shock to get this bill !! About doubled my normal bill !! I just canceled and went to AEP OHIO’s rate. Won’t ever recommend Eligo and never will deal with them again. Watch your changes toward the end of your contract. I think I was taken advantage of !!
They were very helpful and made the transition painless. Thank you, Glenn Pruett
I had a great experience with Eligo energy. Great Electricity rates and fast customer service
I’m happy to start a new journey with Eligo Customer representative very kind and helpful
The associates are very knowledgeable about the services and go above and beyond to make sure that you know and understand the services they offer. They are very patient when you have questions . Also staff is very friendly.
Eligo Energy is an online platform that specializes in providing personalized electric and gas rate options for residential customers. Through its user-friendly website, Eligo Energy allows consumers to enter their zip code and receive instant quotes tailored to their energy usage. The company employs proprietary technology to deliver custom pricing, enabling customers to potentially save up to 20% on their monthly energy bills. Eligo Energy facilitates a seamless transition for customers looking to switch their energy supplier. The company coordinates directly with local utility providers, ensuring that customers continue to receive one consolidated bill while benefiting from lower rates. In addition to competitive pricing, Eligo offers expert customer care and a satisfaction guarantee, as well as green energy options for environmentally conscious consumers.
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