Rip off!!
Rip off!!! Look at your supplier on your bill and pay attention they are overcharging!!

Eligo Energy is an online platform that specializes in providing personalized electric and gas rate options for residential customers. Through its user-friendly website, Eligo Energy allows consumers to enter their zip code and receive instant quotes tailored to their energy usage. The company employs proprietary technology to deliver custom pricing, enabling customers to potentially save up to 20% on their monthly energy bills. Eligo Energy facilitates a seamless transition for customers looking to switch their energy supplier. The company coordinates directly with local utility providers, ensuring that customers continue to receive one consolidated bill while benefiting from lower rates. In addition to competitive pricing, Eligo offers expert customer care and a satisfaction guarantee, as well as green energy options for environmentally conscious consumers.
Eligo Energy receives high praise from customers for its competitive natural gas and electric rates, with many noting significant savings since switching providers. Reviewers frequently highlight the exceptional customer service, describing staff as courteous, professional, and helpful throughout the enrollment and renewal processes.
Many appreciate the ease of switching and the proactive communication regarding potential savings. However, some consumers express frustration over aggressive marketing tactics, reporting numerous unsolicited calls encouraging them to switch to Eligo. Additionally, a few customers mention the need for more frequent contract renewals, which they feel could be inconvenient. Overall, Eligo Energy is viewed positively, with a strong emphasis on customer satisfaction and cost savings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | 5.0 | 3 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Customer service has always been very helpful to us in the resign process”
“My wife and I switched our gas supplier from Consumers to Eligo in late 2023”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.5 out of 5 (good) | — | 100 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 0% | 227 |
Bottom line: Eligo Energy is #2 of 5 on overall rating in this group.
100 reviews of Eligo Energy. Filter by what matters to you.
Rip off!!! Look at your supplier on your bill and pay attention they are overcharging!!
Great rates, keep electric bill manageable
Their rates are very reasonable below everyone else and customer service is eager to help with questions my biggest problem is other places calling and confusing me that they are ealaco energy
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I have been very pleased with Eligo. They have very good prices. I have been with them for three years and starting on four years.
I’ve been using Eligo Energy for several years. Their rates are more reasonable and I have had a good experience with them. I plan to move this year and will be requesting Eligo Energy as my provider again at my new home.
I have had a great relationship with Eligo Energy, their rep was very helpful and explained their rates. I got a great rate locked in far a year
The price being fixed and a good rate. Easy to sign up.
The customer service representatives were very courteous, knowledgeable, and helpful. Eligo energy is reasonable priced and completely reliable.
Eligo is a good, honest company and have great associates to answer any questions that you may have, AND, will get you the best rate for natural gas or electric!
Eligo Energy is a company that actually has real people answer the phone when you call, rather than have to wade through a series of recordings. Once they made a billing error on my account. When I discovered it, I was able to reach someone easily who actually listened to me explain the problem. They didn't dodge me, get argumentative or defensive. They opened an investigation to check out my story and within ONE WEEK I had a refund check mailed to my billing address, with a sincere apology for the mistake they had made. Their response was unusual and most impressive in this age of big conglomerates!
I have been a customer for over 3 years. They are very knowledgeable and courteous. I have them for both my houses. Very competitive pricing.
I love it price is much better
I have done business with Eligo for years for both business and residential needs. They are consistently competitive, reliable and never expose the customer to administrative annoyances. I'm glad to have them as my supplier. Jim Cronin Rochester NY
Very professional, well knowledgable and care about their clients. Would recomend.
Sales rep was pleasant and knowledgeable . Worked with me
I have used Eligo multiple times over the past years to supply my Natural Gas. They have always been polite, respectful, and walked me through the benefit of using their services. They even take the time to compare my rate with others available to be sure I'm getting the best value for my $. Sincerely, Gwen Springer-Beskin
The experience was very easy and the customer service was excellent. I’ve been with Eligo for almost a year now and so far so good!
Eligo Energy is an online platform that specializes in providing personalized electric and gas rate options for residential customers. Through its user-friendly website, Eligo Energy allows consumers to enter their zip code and receive instant quotes tailored to their energy usage. The company employs proprietary technology to deliver custom pricing, enabling customers to potentially save up to 20% on their monthly energy bills. Eligo Energy facilitates a seamless transition for customers looking to switch their energy supplier. The company coordinates directly with local utility providers, ensuring that customers continue to receive one consolidated bill while benefiting from lower rates. In addition to competitive pricing, Eligo offers expert customer care and a satisfaction guarantee, as well as green energy options for environmentally conscious consumers.
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