Eligo Energy is an online platform that specializes in providing personalized electric and gas rate options for residential customers. Through its user-friendly website, Eligo Energy allows consumers to enter their zip code and receive instant quotes tailored to their energy usage. The company employs proprietary technology to deliver custom pricing, enabling customers to potentially save up to 20% on their monthly energy bills. Eligo Energy facilitates a seamless transition for customers looking to switch their energy supplier. The company coordinates directly with local utility providers, ensuring that customers continue to receive one consolidated bill while benefiting from lower rates. In addition to competitive pricing, Eligo offers expert customer care and a satisfaction guarantee, as well as green energy options for environmentally conscious consumers.
Eligo Energy receives high praise from customers for its competitive natural gas and electric rates, with many noting significant savings since switching providers. Reviewers frequently highlight the exceptional customer service, describing staff as courteous, professional, and helpful throughout the enrollment and renewal processes.
Many appreciate the ease of switching and the proactive communication regarding potential savings. However, some consumers express frustration over aggressive marketing tactics, reporting numerous unsolicited calls encouraging them to switch to Eligo. Additionally, a few customers mention the need for more frequent contract renewals, which they feel could be inconvenient. Overall, Eligo Energy is viewed positively, with a strong emphasis on customer satisfaction and cost savings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | 5.0 | 3 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Customer service has always been very helpful to us in the resign process”
“My wife and I switched our gas supplier from Consumers to Eligo in late 2023”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.5 out of 5 (good) | — | 100 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 0% | 227 |
Bottom line: Eligo Energy is #2 of 5 on overall rating in this group.
100 reviews of Eligo Energy. Filter by what matters to you.
The Eligo agent worked thru the contract with me to find me the best rate for the contract duration. The rate is significantly lower than any other rate I have found.
I would highly recommend Eligo for your electric service. My current provider is charging extremely high rates. My last bill from previous provider increased by a hundred dollars. Eligo Electric rates are half what I was paying! Mike Rine
Happy with the people i had to talk to. They were well informed of my what needs were. Thank you, Happy with the company
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Thank you Eligo..in our condo assoc. of 40 units/2bldgs. I have an ideal 3rd floor, my bills and those that have signed on to using Eligo, in an all electric bldg, have had the lowest rates and receive the monthly report from COM Ed...as most energy efficient in and amongst neighbors. THANK YOU ELIGO! I will most surely keep advising people of GREEN AFFORDABLE and RELIABLE Thank you!!
The pricing is most reasonable.
With the High Prices of Electricity, Eligo has given me a pretty good rate.
Eligo is a super company for green energy choice carrier! I couldn’t be more pleased! They have saved me so many $$$$& chose Eligo !
Eligo has been wonderful to work with. They have been very helpful in helping us with our energy rates even if another provider is cheaper. I will continue to work with Eligo as a provider as long as their rates are lower than other providers
Very pleased with Eligo as our supplier. Customer service is very efficient and professional.
Customer service associates are always through, really patient, and very personable. Rates are much better than NYSEG. As a previous reviewer mentioned,be attentive to your renewal date! Rate difference is very noticeable if you don't! Have been with Eligo for 3 years. Great experience.
Stephanie Lopez was most helpful. After some frustrations with pervious associates, Stephanie Lopez came to the rescue to help finalize my agreement with Eligo. She was thorough, knowledgeable and helped get the job accomplished. Keep this employee!
Customer service always helpful & reminds you when your reminder will come for the next billing cycle with Elegio. Carol Owczarzak
I have been a customer for three years. During the renewal process a glitsch occurred. Eligo diligently worked to resolve the problem to my satisfaction with competitive rates.
Save me money every month in my gas and electric bill
I am a returning customer to eligo. My first 3 yr. period was from 2018 to 2021.T heir rates are competitive and the phone reps are knowledeable and competent. They follow through on what was agreed on.
Easy to understand, backed-up with hard copy, competitive prices.
Eligo Energy is an online platform that specializes in providing personalized electric and gas rate options for residential customers. Through its user-friendly website, Eligo Energy allows consumers to enter their zip code and receive instant quotes tailored to their energy usage. The company employs proprietary technology to deliver custom pricing, enabling customers to potentially save up to 20% on their monthly energy bills. Eligo Energy facilitates a seamless transition for customers looking to switch their energy supplier. The company coordinates directly with local utility providers, ensuring that customers continue to receive one consolidated bill while benefiting from lower rates. In addition to competitive pricing, Eligo offers expert customer care and a satisfaction guarantee, as well as green energy options for environmentally conscious consumers.
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