Wenn die Portierung klappt wie die…
Wenn die Portierung klappt wie die Zusendung des Chips (02.06.25) würde ich wenn möglich 6 Sterne vergeben.

HIGH Mobile is a telecommunications provider based in Germany, offering a range of mobile phone plans designed to meet the needs of different user types. The company specializes in delivering services in the HIGHquality D-Netz, ensuring customers have access to reliable voice and data connectivity. With options such as Allnet and SMS flat rates, as well as flexible plans like HIGH Flex and HIGH Allnet, users can choose the tariff that best suits their lifestyle and usage patterns. The target market for HIGH Mobile includes individuals seeking cost-effective mobile solutions without compromising on network quality. The company also provides seamless eSIM activation processes, catering to the growing demand for modern mobile technology. Customers can explore various tariff options that offer generous data allowances, including plans featuring 5G connectivity, ensuring they can stay connected while enjoying competitive pricing.
High Mobile receives mixed feedback from its users, reflecting both positive experiences and significant frustrations. Many customers appreciate the fast service and competitive pricing, highlighting that the setup process is straightforward and efficient.
Reviewers frequently mention the reliability of the network and good reception, which adds to the overall satisfaction. However, a substantial number of complaints focus on issues with customer service, particularly regarding the difficulties in transferring phone numbers and receiving timely support. Customers express dissatisfaction with billing discrepancies and the lack of communication from the support team, leading to feelings of frustration and confusion. While some users report a seamless experience, others warn potential customers about the challenges they faced.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 80 |
| Sep 24 | 4.1 | 90 |
| Oct 24 | 3.9 | 48 |
| Nov 24 | 3.6 | 45 |
| Dec 24 | 3.5 | 113 |
| Jan 25 | 3.3 | 51 |
| Feb 25 | 3.6 | 53 |
| Mar 25 | 3.7 | 58 |
| Apr 25 | 3.6 | 61 |
| May 25 | 3.8 | 183 |
| Jun 25 | 3.2 | 132 |
| Jul 25 | 3.2 | 86 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Die Website von HIGH ist übersichtlich, so dass die Tarifauswahl und Bestellung keine Mühe darstellen”
“Kein Support bis es zu spät ist, willkürlich scheinende und intrasparente Belastung des Kontos”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 2.3 out of 5 (poor) | 2.7 out of 5 (poor) | −6% | 1,000 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.3 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.5 out of 5 (good) | — | 1,060 |
Bottom line: High Mobile is #4 of 5 on overall rating in this group. On service, Maya Mobile scores higher (4.8 vs 2.3).
500 reviews of High Mobile. Filter by what matters to you.
Wenn die Portierung klappt wie die Zusendung des Chips (02.06.25) würde ich wenn möglich 6 Sterne vergeben.
Ware kam vollständig ,pünktlich und gut verpackt an
I haven’t recibir my sim card. I have paid 2 weeks ago
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 34% are 1–2★.
Der Start brauchte trotz QR-Automatisierung (oder wegen?) mehrere Anläufe. Insbesondere das Abschalten der alten SIM war und ist ein Problem. Jedoch waren die Gesprächspartner stets bemüht, das Problem einzugrenzen und zu lösen. In den Einstellungen sind nun die physische und die eSIM beide „on“. Im Kundenkonto wird jederzeit das aktualisierte Datenvolumen dargestellt. Bisher bin ich sehr zufrieden.
Kompetente und freundliche Mitarbeiter. Haben mich beim neuen Vertrag gut unterstützt. Auf die Vertragslaufzeit müsste besser hingewiesen werden, da die monatliche Kündigungsmöglichkeit etwas versteckt ist.
Die Abwicklung des Kaufes war sehr gut. Ich habe dabei nichts auszusetzen !
Unfreundliche Kundenservice. Die haben mich über 45 Minuten warten lassen , weil ich mit Stornierung das ganze Vertrag gedroht habe. Ich habe mich auch per mail beschwert und keine Antwort . Unnötige Umfrage beantworten und das beschissene Service blieb noch Schrott . Die machen einfach was die wollen, scheissegal was man will und passt. NIEWIEDER
Preiswert mit guten empfangen
Eigentlich ist es das gar kein Stern wert. Von Anfang an Probleme bei der Abrechnung. Alle WLAN Anrufe von zu Hause mit abgerchnet. Auf Anfragen warum, bisher nur vollkommen ausweichende Antworten bekommen.
HIGH Mobile is a telecommunications provider based in Germany, offering a range of mobile phone plans designed to meet the needs of different user types. The company specializes in delivering services in the HIGHquality D-Netz, ensuring customers have access to reliable voice and data connectivity. With options such as Allnet and SMS flat rates, as well as flexible plans like HIGH Flex and HIGH Allnet, users can choose the tariff that best suits their lifestyle and usage patterns. The target market for HIGH Mobile includes individuals seeking cost-effective mobile solutions without compromising on network quality. The company also provides seamless eSIM activation processes, catering to the growing demand for modern mobile technology. Customers can explore various tariff options that offer generous data allowances, including plans featuring 5G connectivity, ensuring they can stay connected while enjoying competitive pricing.
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