Sehr gutes Preis-Leistungsverhältnis f
Schneller und unkomplizierter Ablauf. Sehr gutes Preis-Leistungsverhältnis

HIGH Mobile is a telecommunications provider based in Germany, offering a range of mobile phone plans designed to meet the needs of different user types. The company specializes in delivering services in the HIGHquality D-Netz, ensuring customers have access to reliable voice and data connectivity. With options such as Allnet and SMS flat rates, as well as flexible plans like HIGH Flex and HIGH Allnet, users can choose the tariff that best suits their lifestyle and usage patterns. The target market for HIGH Mobile includes individuals seeking cost-effective mobile solutions without compromising on network quality. The company also provides seamless eSIM activation processes, catering to the growing demand for modern mobile technology. Customers can explore various tariff options that offer generous data allowances, including plans featuring 5G connectivity, ensuring they can stay connected while enjoying competitive pricing.
High Mobile receives mixed feedback from its users, reflecting both positive experiences and significant frustrations. Many customers appreciate the fast service and competitive pricing, highlighting that the setup process is straightforward and efficient.
Reviewers frequently mention the reliability of the network and good reception, which adds to the overall satisfaction. However, a substantial number of complaints focus on issues with customer service, particularly regarding the difficulties in transferring phone numbers and receiving timely support. Customers express dissatisfaction with billing discrepancies and the lack of communication from the support team, leading to feelings of frustration and confusion. While some users report a seamless experience, others warn potential customers about the challenges they faced.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 80 |
| Sep 24 | 4.1 | 90 |
| Oct 24 | 3.9 | 48 |
| Nov 24 | 3.6 | 45 |
| Dec 24 | 3.5 | 113 |
| Jan 25 | 3.3 | 51 |
| Feb 25 | 3.6 | 53 |
| Mar 25 | 3.7 | 58 |
| Apr 25 | 3.6 | 61 |
| May 25 | 3.8 | 183 |
| Jun 25 | 3.2 | 132 |
| Jul 25 | 3.2 | 86 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Die Website von HIGH ist übersichtlich, so dass die Tarifauswahl und Bestellung keine Mühe darstellen”
“Kein Support bis es zu spät ist, willkürlich scheinende und intrasparente Belastung des Kontos”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 2.3 out of 5 (poor) | 2.7 out of 5 (poor) | −6% | 1,000 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.3 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.5 out of 5 (good) | — | 1,060 |
Bottom line: High Mobile is #4 of 5 on overall rating in this group. On service, Maya Mobile scores higher (4.8 vs 2.3).
500 reviews of High Mobile. Filter by what matters to you.
Schneller und unkomplizierter Ablauf. Sehr gutes Preis-Leistungsverhältnis
Preis-Leistung überragend! Schnelle und unkomplizierte Abwicklung!!! Sehr zu empfehlen.
Schnelle telefonische Infos
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 34% are 1–2★.
Es wird tatsächlich geliefert, was bestellt bestellt wurde und das auch noch pünktlich. Wo gibt es sowas heutzutage noch. Ich kann mein Glück kaum fassen.
Schnell, problemlos, gunstig
Der Service ist hervorragend, alles war in 4 Stunden erledigt und ich hatte meine funktionsfähige neue Nummer. Als einziges Manko ist die Netzabdeckung der Telekom in meiner Region zu sehen, wofür High natürlich fairerweise nichts kann, allerdings wollte ich es nur erwähnt haben:)
Hier die Rückmeldung von High auf meine Bitte nicht mehr kontaktiert zu werden. @High ich zeichne jetzt alle Anrufe von Euch auf und werde dann eine ne Strafanzeige erstatten wenn man mich nochmals kontaktiert. Hat ja keinen Sinn sonst. Mail vom 08.05. ---------- Hallo xxxx, super, dass du mit uns zufrieden bist und bei uns bleiben willst. Unser Fachteam berät dich gerne über unsere attraktiven Deals für die Vertragsverlängerung. Du erreichst unsere Experten unter der Nummer: 0800 0000 566 (Montags – Freitags in der Zeit von 11- 20 Uhr und Samstags 11 - 16 Uhr). ----- Verk...... Kann ich mich auch selber.
Schnell und ich bin sehr zufrieden .
Sehr schnelle und professionelle Bearbeitung. Leicht zu installieren.
Schnelle Lieferung. Freundliche Ansprache👍
Ich bin jetzt erst ein paar Tage dabei. Meiner Meinung habe ich einen erstklassigen Vertrag abgeschlossen. Wie sich das entwickelt muss man sehen. Ich bin jedoch zuversichtlich das das alles gut ausgeht.
Alles super
HIGH Mobile is a telecommunications provider based in Germany, offering a range of mobile phone plans designed to meet the needs of different user types. The company specializes in delivering services in the HIGHquality D-Netz, ensuring customers have access to reliable voice and data connectivity. With options such as Allnet and SMS flat rates, as well as flexible plans like HIGH Flex and HIGH Allnet, users can choose the tariff that best suits their lifestyle and usage patterns. The target market for HIGH Mobile includes individuals seeking cost-effective mobile solutions without compromising on network quality. The company also provides seamless eSIM activation processes, catering to the growing demand for modern mobile technology. Customers can explore various tariff options that offer generous data allowances, including plans featuring 5G connectivity, ensuring they can stay connected while enjoying competitive pricing.
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