Intercounty Estate and Letting Agent is a professional real estate service operating in Essex and Hertfordshire. The company specializes in providing comprehensive estate agency and letting services, catering to both property buyers and renters. With a focus on facilitating smooth transactions, Intercounty assists clients in finding their ideal homes across various property types and price ranges. The target market includes individuals and families looking to buy or rent residential properties in the Essex and Hertfordshire regions. Intercounty offers a range of services, including property valuations, marketing, and management solutions, ensuring that customers receive expert guidance throughout the property transaction process. By leveraging local market knowledge, the company aims to meet the diverse needs of its clientele in a competitive real estate landscape.
Intercounty Estate and Letting Agent receives high praise for its excellent service and helpful staff, with many reviewers highlighting the professionalism and friendliness of team members like Blake, Reece, and Olivia. Customers appreciate the efficient handling of lettings and sales, often mentioning how communicative and supportive the agents are throughout the process.
However, there are notable complaints regarding poor property management, particularly from tenants who report issues like leaks and mold, as well as dissatisfaction with the company's responsiveness and fees. Some landlords express frustration over being charged for unnecessary services without prior approval. Despite these criticisms, the majority of experiences shared are positive, reflecting a strong overall sentiment towards Intercounty.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 663 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 1 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I have been thoroughly impressed with the lettings service provided by Saffron Walden Intercounty”
“appauling service as a tenant…”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.4 out of 5 (good) | — | 663 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Intercounty Estate and Letting Agent is #3 of 5 on overall rating in this group.
663 reviews of Intercounty Estate and Letting Agent. Filter by what matters to you.
Fantastic from start to finish, from the minor detail such as where the electric meter is to the finer detail such as daily updates on pretty much everything. Marion Pearson the Senior Sales Negotiator was key to all of our discussions, Marion deserves to be recognised for all her efforts.
Throughout the process of selling and buying, Intercounty were very helpful. Our property was effectively marketed and we achieved a quick sale at a good price. Sarah stands out, for her prompt and effective assistance to resolve issues that cropped up late on with our purchase, and to see the process through to exchange of contracts when we needed that to happen.
First time buyer! Doug, Will, Charlie and Olivia have all helped in some way to support us in buying our first house. Lots of questions, supports and visits were never too much trouble. Thank you for all your help and support!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fantastic customer care, polite and professional, easy and stress free transactions. Couldn't be happier and WILL recommend to anyone!
Very efficient staff Very professional Would recommend to anyone. They sold 6 flats for me and let 5 flats.
Good service and communications - even though everything took longer than hoped to complete, i'm a happy client..
Extremely friendly Estate Agency, very welcoming and are always willing to help out their clients, they have been a great help and guidance for my partner and I moving to Braintree. Thank you guys for all your help. Big shout out to Nick, James and Dominic in the Braintree Branch who helped us through the process of buying our first house and always on hand to let us in and see the house whenever we want. Thank you so much guys.
The whole process of selling our flat was done in a very friendly and professional way. Massive Thank You to Doug Whybrow from Bishop's Stortford branch, who kept us informed all the way through, he answered all the phone calls and replied to all the emails we sent to him without hesitation. I would highly recommend the Intercounty to anyone who either would like to sell or buy a property. Well done.
James was amazing , very professional , Nick covered on James day off, and was focused and determined , they both called me to update on days off. this has taken 6 months, and been very stressful for all, they never faltered, totally committed to getting this to exchange, went the extra mile, stayed late , progressed the chain, all involved were very impressed, would recommend to anyone
Throughout the whole process of us selling and buying our house intercounty have been superb helpful in every way and so friendly and approachable. Massive thanks to Nic James and Dominic. And would recommend them to anyone in the future. Thanks again.
Considering the sensitive nature of our house move (childloss) we can't thank Intercounty (Harlow) enough for everything they have done for us. Matt and his team are incredible and have given our family the fresh start that we so desperately needed. We also used their solicitors who do everything digitally and it was so easy and stress-free. Thank you to everyone at Intercounty in Harlow!
I found Intercounty excellent in the way they sold a property that I own. From start to finish they were very professional which was especially pleasing as the property was previously on with another local agent who were completely useless. In particular I would like to thank Dominic who tirelessly to complete the sale, continually keeping me informed of the progress being made with Solicitors etc. I would highly recommend Intercounty for sales as well as lettings who I have used for over 10 years.
I had a fantastic experience when purchasing my first ever property from Intercounty. The guys in Braintree kept me informed at all times on how the purchase was progressing from start to finish. I didn’t really experience any frustrations with these guys. I highly recommend them. Thanks again to Dominic, Nic, James & Simon!
We had already decided that when we came to sell our house we would use Intercounty as they were the best agent by far when we were looking for a property back in 2007. Upon calling Intercounty for a valuation in July this year, Jenny Mallorie was on our doorstep within half an hour! The property particulars were prepared speedily and the viewings began. In a short while the offers started to come in and in the end we achieved over our asking price. All the staff that we have dealt with - namely, Jenny, Andrew, Lisa & Liz have been absolutely brilliant and we would not hesitate to recommend them to anyone looking to buy or sell a property!
Excellent service, very friendly and helpful to buy new property. Highly recommend Harlow brunch Many Thanks for Matthew Farrington from Harlow brunch
Selling a home can be a stressful experience but with Intercounty Braintree helping our sale was simple and efficient. From advertising to viewings, they kept us informed, aware of feedback and potential interest. We would highly recommend Intercounty to anyone selling or buying in Braintree.
We have found the Braintree branch of Intercounty to be a pleasure to deal with throughout the purchase of our new home. From the first viewing of the property, right the way through to exchanging contracts, Nic Lindsell (and his team) have always been polite, friendly and understanding and most of all knowledgeable and professional, every step of the way. We would have no reservations recommending this company to anyone who is undecided which estate agency to use.
Intercounty Estate and Letting Agent is a professional real estate service operating in Essex and Hertfordshire. The company specializes in providing comprehensive estate agency and letting services, catering to both property buyers and renters. With a focus on facilitating smooth transactions, Intercounty assists clients in finding their ideal homes across various property types and price ranges. The target market includes individuals and families looking to buy or rent residential properties in the Essex and Hertfordshire regions. Intercounty offers a range of services, including property valuations, marketing, and management solutions, ensuring that customers receive expert guidance throughout the property transaction process. By leveraging local market knowledge, the company aims to meet the diverse needs of its clientele in a competitive real estate landscape.
This profile hasn't been claimed by the business owner.
