Intercounty Estate and Letting Agent is a professional real estate service operating in Essex and Hertfordshire. The company specializes in providing comprehensive estate agency and letting services, catering to both property buyers and renters. With a focus on facilitating smooth transactions, Intercounty assists clients in finding their ideal homes across various property types and price ranges. The target market includes individuals and families looking to buy or rent residential properties in the Essex and Hertfordshire regions. Intercounty offers a range of services, including property valuations, marketing, and management solutions, ensuring that customers receive expert guidance throughout the property transaction process. By leveraging local market knowledge, the company aims to meet the diverse needs of its clientele in a competitive real estate landscape.
Intercounty Estate and Letting Agent receives high praise for its excellent service and helpful staff, with many reviewers highlighting the professionalism and friendliness of team members like Blake, Reece, and Olivia. Customers appreciate the efficient handling of lettings and sales, often mentioning how communicative and supportive the agents are throughout the process.
However, there are notable complaints regarding poor property management, particularly from tenants who report issues like leaks and mold, as well as dissatisfaction with the company's responsiveness and fees. Some landlords express frustration over being charged for unnecessary services without prior approval. Despite these criticisms, the majority of experiences shared are positive, reflecting a strong overall sentiment towards Intercounty.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 663 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 1 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I have been thoroughly impressed with the lettings service provided by Saffron Walden Intercounty”
“appauling service as a tenant…”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.4 out of 5 (good) | — | 663 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Intercounty Estate and Letting Agent is #3 of 5 on overall rating in this group.
663 reviews of Intercounty Estate and Letting Agent. Filter by what matters to you.
Mollie from the Sawbridgeworth office was helpful throughout on our recent rental. Kept us fully informed and very quick to support through a very abridged process. Made it much less painful than it could have been, many thanks.
We have recently moved home and sold our house through Intercounty in Harlow. The service we received was brilliant. So many thanks to Peter and Jason who helped us during a difficult time. This is a company who will give you a very good and caring service.
Excellant from beginning to end. Katie Beard from the Great Dunmow branch was amazing to ensure we moved before Christmas 2022. She kep us updated at all times nothing was a problem. A credit to the company thanks to you all as well
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I was dreading dealing with an Estate Agent following a job relocation announcement. I reached out to a few Agents, but Intercounty in Stortford were so helpful. I can’t thank enough William and his team’s support and hard work during my move away from my house in Bishops Stortford. Thank you Intercounty team! 5*
I have found the staff at the Sawbridgeworth branch to be extremely helpful. Specifically, I would like to mention Mollie who has been extremely helpful, efficient and quick to respond to enquiries.
We would highly recommend Intercounty as your Estate Agent! Emma & Jordan at the Saffron Walden Branch were professional and proactive and persevered through the process. We really felt, with their sound advice, they were putting our needs first; it was much appreciated, thank you!
Thank you Mollie, Dan and team for making the rental process work seamlessly. You were all super friendly and got me a good tenant in no time at all.
Harry Stylianou was amazing from start to finish in renting my house. The team was quite proactive, professional and responsive throughout the process and we would definitely recommend appointing them as sales agents to family and friends. Thanks Harry, thanks Intercounty Lettings.
Peter from the Harlow Branch has been excellent throughout my experience with Intercounty, he kept me up to date every step of the way and I would certainly recommend to my family and friends
I would like to give a big thank you to Mollie Harrison-Stent at Intercounty, who made my recent letting of my property both seamless and effortless. She is a great asset to Intercounty, thank you Mollie.
This is the 7th year I let Intercounty manage my property. Mollie Harrison-Stent was able to make me feel looked-after as a landlord. It was a tricky rent with unexpected challenges and tight turnaround. Mollie ensured I am well informed throughout the process and swiftly took action to overcome unexpected situations. I am grateful to her professionalism and dedication.
Really pleasant, professional and friendly experience from start to finish with added value for money. Dealing with Doug was great as he was very knowledgeable, on the ball and kept in touch with updates all the time. I wouldn't hesitate to use them again and recommend them to others. Stephen Benge
You guys are amazing. Simply the best. Kudos to you Mollie, you are a star. Short of words.
Thank God for intercounty, there should be more estate agents like them. I had gone to about 3 estate agents before intercounty and they were…you can fill in the gap ☺️. When I found a property I liked I was a bit skeptical about calling and viewing but I did and I’m now lounging on my sofa and sipping hot coco 😋. Mollie attended to me and made me feel like a superstar 😂. She was so friendly and professional I couldn’t believe people like her still existed. She was always in touch either by phone or email to keep me in the loop. I think she deserves a promotion 👍. Thank you Mollie and everyone working at intercounty Harlow branch, you guys are amazing 😊👏
Intercounty has been professional and helpful from the start of the selling and buying process. Great selling rates compared to some others in the town. Intercounty staff have been helpful and have morals along with their professionalism, unlike some in the town. I would highly recommend you use them.
Luke and Jack in the Chelmsford branch have both been so helpful! moving can be so stressful but they have been amazing and answered any questions that we have asked. They have dealt with everything so quickly too we got the property last Wednesday and get the keys this Thursday Would definitely use them again in the future. Thank you all so much!
I recently made the move from Ireland to Harlow. Mollie and the team from Intercounty made this move so much easier than I anticipated. Mollie has helped me every step of the way. Professional and friendly, I left the office with the key to my new apartment, laughing despite the rain. I could not be happier!
I own a property in Old Harlow which has recently been re-let following my tenant vacating. The agent who dealt with the whole transaction and provided an excellent service and kept me in the loop the whole time was Mollie Harrison-Stent. Thanks Mollie you were excellent !!
I loved the experience with intercounty. I came to Harlow, didn't manage to get the time to get a view. Mollie was kind enough to go in to the flat and send me a video of the flat which I picked online. was quite sceptical. when I get to the place I found it perfect. Everything is in order indeed. Paper work went smooth. staff are friendly and flexible. I highly recommend them
Intercounty Estate and Letting Agent is a professional real estate service operating in Essex and Hertfordshire. The company specializes in providing comprehensive estate agency and letting services, catering to both property buyers and renters. With a focus on facilitating smooth transactions, Intercounty assists clients in finding their ideal homes across various property types and price ranges. The target market includes individuals and families looking to buy or rent residential properties in the Essex and Hertfordshire regions. Intercounty offers a range of services, including property valuations, marketing, and management solutions, ensuring that customers receive expert guidance throughout the property transaction process. By leveraging local market knowledge, the company aims to meet the diverse needs of its clientele in a competitive real estate landscape.
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