Professional from start to finish
Professional from start to finish. Would highly recommend.

Intercounty Estate and Letting Agent is a professional real estate service operating in Essex and Hertfordshire. The company specializes in providing comprehensive estate agency and letting services, catering to both property buyers and renters. With a focus on facilitating smooth transactions, Intercounty assists clients in finding their ideal homes across various property types and price ranges. The target market includes individuals and families looking to buy or rent residential properties in the Essex and Hertfordshire regions. Intercounty offers a range of services, including property valuations, marketing, and management solutions, ensuring that customers receive expert guidance throughout the property transaction process. By leveraging local market knowledge, the company aims to meet the diverse needs of its clientele in a competitive real estate landscape.
Intercounty Estate and Letting Agent receives high praise for its excellent service and helpful staff, with many reviewers highlighting the professionalism and friendliness of team members like Blake, Reece, and Olivia. Customers appreciate the efficient handling of lettings and sales, often mentioning how communicative and supportive the agents are throughout the process.
However, there are notable complaints regarding poor property management, particularly from tenants who report issues like leaks and mold, as well as dissatisfaction with the company's responsiveness and fees. Some landlords express frustration over being charged for unnecessary services without prior approval. Despite these criticisms, the majority of experiences shared are positive, reflecting a strong overall sentiment towards Intercounty.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 663 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 1 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I have been thoroughly impressed with the lettings service provided by Saffron Walden Intercounty”
“appauling service as a tenant…”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.4 out of 5 (good) | — | 663 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Intercounty Estate and Letting Agent is #3 of 5 on overall rating in this group.
663 reviews of Intercounty Estate and Letting Agent. Filter by what matters to you.
Professional from start to finish. Would highly recommend.
Mollie from Intercounty was so helpful and explained everything clearly. A nice easy rental experience. Thank you.
I recently had the experience of letting out my property via intercounty. Lisa was brilliant and the communication was really good enabling a seamless and efficient rental process with tenants lined up and in place the day the property was marketed. I’d highly recommend their services
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I have moved a few time over the past few years and have always found estate agencies difficult to work with but this has certainly changed with my recent experience with Intercounty Bishops Stortford. The 2 Harry’s and Reece who work there and the lady her gave us a 2nd viewing worked fabulously throughout the process. They are by far the best agents I have dealt with and that has been a few. Thank you for such a an easy experience... Steve and Claire
Just bought our first home with Intercounty. Considering Covid and the lockdown and stamp duty holiday etc. etc. it was a stressful time to try and do this. The team at Intercounty were helpful, patient, friendly and professional. I'd certainly be happy to use them again! Highly recommended.
We have used Intercounty a few times over the last 12 years and they are consistently excellent. Andrew and his team are always very helpful and knowledgable.
Have been using Intercounty to manage our flat for quite a few years. Always professional and helpful team. Look after everything for us.
Amazing, after ages of trying to find somewhere to rent, and feeling so despondent was so lucky to speak to Intercounty. Natasha helped straight away, she was Professional, helpful and understanding. I would highly recommend using Intercounty!
Intercounty old harlow essex . Thankyou so much for all your help . All the team were so helpful from valuation through to completion. Always kept us informed of all developments.
Excellent, friendly and very well organised and helpful service from Lisa at Intercounty who has dealt with us from start to end ! We can personally thank her for finding us our dream rental home thank you ! Also the referencing company they use are so fast and easy to deal with .. All round made moving into our beautiful new home with them as easy as it could be 😊 Suzie Gray
I used Intercounty to sell my former matrimonial home, the team were extremely helpful, friendly, professional and committed. The service was second to none and I feel very fortunate to have had Clare, Charlotte, Abi and Peter working on my sale. The photos were great and professionally taken. Great service and in my opinion better than the rest. I would 100% recommend the team to Sell your home.
Second time of using in last 6 months. I recently sold my mothers house with Intercounty Bishop's Stortford who found me the perfect buyer. I was so impressed with their service that I am now selling my house with them. My house was sold in a couple of days and the service and advice I was given has been outstanding. I would highly recommend them with special thanks to Will and Helen, you guys are on fire!!
Professional all through. Ready to address any concerns. Wonderful staff. Great team overall.
Abi was absolutely brilliant at keeping us up to date as much as possible with the chain progress. Always available on the end of the phone and prompt with email replies. She helped elevate some of the stress of moving! With good knowledge and we felt she had a real want to help sell our property. Thank you!
Great estate agent, very helpful throughout the purchasing process Doug the sales progressor was extremely helpful in progressing my purchase and very helpful answering any queries I had
Rebecca Keeling is with no doubt a 5 star state agent! She’s been since the first second we met so welcoming, charming, warm and super super super helpful. She really made me visualise some things that I was struggling with in terms of space giving me different options so nicely and professional. She always has a big smile on her face that you can still notice wearing the mask! She just makes things so easy, the atmosphere with her is so relaxed and positive, with a great communication. Me & my partner are so lucky to have her in the renting process and for that we feel so grateful. You can tell Rebecca is a people’s person but giving you space at the same time so she really shows that when working, the perfect balance to make you feel comfortable. We trust that she would be the first one helping us in any moment that we need. THANKS Esther & Marley
Mollie was amazing. She helped us from the start to finish with finding the perfect property for our little family. Couldn’t be happier. Thanks everyone at Intercounty!!
Intercounty Estate and Letting Agent is a professional real estate service operating in Essex and Hertfordshire. The company specializes in providing comprehensive estate agency and letting services, catering to both property buyers and renters. With a focus on facilitating smooth transactions, Intercounty assists clients in finding their ideal homes across various property types and price ranges. The target market includes individuals and families looking to buy or rent residential properties in the Essex and Hertfordshire regions. Intercounty offers a range of services, including property valuations, marketing, and management solutions, ensuring that customers receive expert guidance throughout the property transaction process. By leveraging local market knowledge, the company aims to meet the diverse needs of its clientele in a competitive real estate landscape.
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