Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
Macros receives a mix of feedback from consumers, with many praising the quality and taste of the meals, particularly those focused on high protein and low-fat options. Reviewers appreciate the variety offered, with some noting specific dishes like the baked Korean chili chicken as particularly enjoyable.
However, significant complaints arise regarding customer service and delivery issues. Many customers report problems with orders not arriving, lack of communication from the company, and difficulties in managing subscriptions that were not clearly communicated. While some find the meals worth the price, others criticize the overall experience due to these service-related issues. Overall, while Macros has its strengths in meal quality, the persistent service complaints detract from the overall customer experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 406 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.5 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 5 |
| Nov 24 | — | 0 |
| Dec 24 | 3.0 | 3 |
| Jan 25 | 3.5 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 4.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 406 most recent reviews.
“I subscribed to Macros for approx 6 months”
“The customer service felt impersonal and dismissive, and I did not feel valued as a customer at any stage”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.9 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 2.8 out of 5 (fair) | 3.9 out of 5 (good) | — | 406 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Macros is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.8).
406 reviews of Macros. Filter by what matters to you.
I paid 6 weeks and I’ve only recieved 3 weeks plan (it means they f..kme 390$),2 of it were missing one meal on 10 I didn’t asked for refound but they promised it,well I recieved nothing.today I didn’t recieved my order but still paying…they never tell you what time the order is coming,that’s why u should be home all day for it…I’m done the worst service ever
Macros provide the best ready-made meals I've ever experienced. They are delicious, the right portion size, and I feel healthier every time I eat one. The meals are delivered as expected every time and packed well so if I'm not home, they're kept cold and fresh. Amazing work Macros!
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We are new customers and have just consumed our first set of meals from the balanced plan. They are delicious, well balanced, good portion sizes and can be frozen. There’s a good range of chicken, fish or red meat options. The meals arrived in a timely manner and were extremely well packed in an insulated box with ice packs. It’s helpful to have tracking and delivery window. I used both email and the live chat to ask some questions found the team to be helpful and responsive. The FAQ section is quite helpful and informative too. The end to end process of creating an account, choosing a plan, choosing meals, delivery and payment schedule, order tracking, ability to pause, email reminders to edit next weeks meals is overall a very good service experience. We’d like to see more paleo meals, along with more veggie options that don’t contain tofu. It would be good if there was a 12 meal option to enable people to order 10 meals + 2 kombucha ‘meals’. Being on the 10 meal plan, there’s no way for us to separately order kombucha unless we reduce the meals or up to the plan to 15 meals.
Macros makes meals, fresh, tasty, nutritious and there is lots of variety. Meals times a now quick and easy you I know I am getting the right balance of macros and calories to achieve my goals. Takes away the hard work so I can focus on sticking to the plan and smashing goals.
Have tried so many other pre made meals and these are by far the best! Never get any that taste stale or not quite right. The change in meals allows you to keep getting some favourites and not get bored. Also not having dairy added to everything is so easy for food restrictions
Delicious meal with customised meal plan. Like the fish dishes the most
Macros has been great!! I have allergies and their website makes it so easy to filter meals I can eat. Really loving the food 🤩
It was very easy to use
Macros is always fresh and made with premium ingredients. The wide variety of dishes means I don’t get bored and I really enjoy trying something new every other week. It’s really helped me plan out my nutrition for the week and saves me a lot of precious time. My fav dishes are the Chicken Pesto Penne and the Japanese Miso Salmon with thick sumptuous Udon noodles.
Convenient trustworthy time saving good quality meals with good nutrition.
The best meals, biggest variety!! Looking forward to every meal with Macros. Arrives same time every week. Makes my life so much easier!
Easy to order and cancel at anytime. Most importantly the food tastes delicious.
I order Macros in bulk and keep them in the freezer so we always have access to healthy, delicious meals. I love that there are so many meals to choose from and there are low carb options that actually taste good!
Great nutritional and tasty meals.
Great meals, healthy and tasty, reliable delivery.
Macros is an Australian-based meal delivery service specializing in healthy ready-made meals. Catering to a wide range of dietary needs, the company offers chef-designed and nutritionist-approved meal plans that are delivered directly to customers' doors. With a focus on convenience, Macros provides meal options that are packed with fresh ingredients and nutrients, helping individuals to maintain their health goals without the hassle of meal preparation. The service is available to customers across over 1,900 postcodes in Australia, with delivery options that can arrive in as little as three days in metropolitan areas. Macros also offers curated meal packs, allowing consumers to select meals that suit their preferences, making it an ideal choice for busy individuals and families looking to simplify their meal planning while enjoying nutritious food.
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