idiots and nuisance
Remarkable for idiocy and being a nuisance.

Lebara Mobile (FR) is a telecommunications company that provides mobile services primarily focused on offering affordable prepaid mobile plans. Catering to a diverse customer base, Lebara Mobile targets individuals seeking cost-effective solutions for international calling and data services, particularly those with family and friends abroad. The company emphasizes simplicity in its offerings, allowing users to easily manage their mobile services without long-term contracts. Through its user-friendly platform at mobile.lebara.com, Lebara Mobile enables customers to access a range of mobile plans with competitive pricing, making it an attractive option for budget-conscious consumers. The company is committed to providing reliable connectivity and excellent customer service, ensuring that users can stay connected with their loved ones, whether locally or internationally.
Lebara Mobile receives overwhelmingly negative feedback from customers, with many expressing frustration over poor service and unreliable support. Reviewers frequently mention issues with customer service, describing it as "terrible" and "poor," with long wait times and unhelpful responses.
Complaints about misleading roaming information are common, as customers report being unable to access data while traveling, despite promises of coverage in over 100 countries. Additionally, several users experience problems with SIM activation and phone functionality, leading to further dissatisfaction. While a few customers appreciate the competitive pricing and data offerings, these positives are overshadowed by the overall negative sentiment regarding service quality and support. Consequently, the majority view is decidedly unfavorable.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 246 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.0 | 8 |
| Oct 24 | 3.0 | 14 |
| Nov 24 | 2.8 | 13 |
| Dec 24 | 2.0 | 14 |
| Jan 25 | 2.1 | 11 |
| Feb 25 | 1.5 | 8 |
| Mar 25 | 1.7 | 6 |
| Apr 25 | 2.8 | 8 |
| May 25 | 2.1 | 7 |
| Jun 25 | 2.2 | 10 |
| Jul 25 | 1.8 | 5 |
| Aug 25 | 1.2 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 246 most recent reviews.
“Jeg spurgte om det var muligt at få min opkaldshistorik fra 2023”
“Had 1 sim really good price order another a few months later waited a week for the second sim never arrived I rung Cu...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.9 out of 5 (poor) | 1.3 out of 5 (poor) | −13% | 246 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | 3.5 out of 5 (good) | — | 1,060 |
Bottom line: Lebara Mobile (FR) is #5 of 5 on overall rating in this group. On service, Maya Mobile scores higher (4.8 vs 1.6).
246 reviews of Lebara Mobile (FR). Filter by what matters to you.
Absolutely dreadful. Ordered a SIM on Saturday with the intention of swopping to this network provider- I've had no further updates since then. Did an online chat with someone in an overseas call centre earlier today to check the progress of my order, only to be told I'd have to order another SIM using a different email address. As I couldn't understand his explanation as to why I'd have to do that I called the customer service number and spoke to someone else, (also overseas) and she couldn't resolve the matter either. I then received a call from someone else in an overseas call centre who was apparently more senior than the previous two people I spoke to and he told me something completely different and said it would take 5-7 working days to get the matter resolved, and it would be easier to just order a new SIM to speed up the process! Pathetic- I'm taking my business elsewhere.
I been using Lebara for long time now I use Lebara internet as well greet all the time like Viber
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I first purchased a sim card from Lebara after seeing a deal on Martin Lewis website. It's a brilliant deal & I've never been charged more than the agreed amount. Phone reception is brilliant & I've had no data issues. I have since recommended this sim to many people, all who are happy. I have now added another 3 of these sim cards to our other work phones. Excellent value. Saved me so much money 💰
Keeps crashing network apps, bloody awful!!! But cheap so what do you expect 🤔
Prateek was very helpful and sorted the data issue quickly. Thanks Prateek
Havde fået et spoof. opkald fra congo Fuld service til ønskepris. Ringede til service. Tryk eet og vi ringer tilbage😇 Der gik under 5 min. Kompetent pige med svar på alt🥰
Why the moaners? Fabulous coverage for peanuts. No frills…. No BS…… no £££££ advertising waste of money….. just try them - I love it.
I bought more data for both my phone and for my wife’s phone (because their data seems to be used up very quickly). One month later we both had difficulties with our phones. Without being informed they had turned off our auto renew - so we had no contract. So I spoke to customer services (who are difficult to understand because of their accents). They told me that in my call on 25 september I had cancelled auto renew. I asked for the copy of my phone call under GDPR - but was told I could not have it. I told them that under English law they must provide the copy of the call. He still refused and told me to renew my contract on line. I then made a formal complaint and asked for a complaint reference. I was told it would be emailed to me - it has not been. After I renewed my contract on line I got a message saying that I needed to renew my contract. I contacted them again and was told this related to the original contract. So they informed me that my contract had expired 24 hours after it had - why not inform me 24hours in advance? I asked for all my phone recordings and was told I will get them. I made another complaint and again was told I would get an email-still no email. Customer services are terrible and ignore the laws of this country - do not use this company. I will be moving on as soon as we have found a better company.
Very fast to solve my concern. Thanks to Kaustubh Rithe.
I ran out of data ( never happened before) and received a text from Lebara warning me that it was out of data and my plan didn’t renew until 26 th of the month. I tried to buy extra, but was unable to, so I phoned them. Yes. You can actually speak to a real live person! Yashi was very helpful and added data to my plan and I got a confirmation text while we were talking.
Not possible to give no stars. I ordered a Sim which never arrived. so I ordered another which never arrived, when I called to ask where it was the guy gasped OH MY GOD when I gave my name and then proceeded to say someone else must be using the sim. This turned out to be false as the guy at lebara had jotted down the number incorrectly. He sent a sim, when it arrived and I put it in the phone it came up as an O2 sim. I called customer service and got a very snappy operator who more or less told me to get lost and contact the 3rd party I got the sim from. Ummm, I got it from Lebara YOU sent it to me. He told me to try in another phone and if I didn't have another phone I'd have to go to a shop to activate the sim, then hung up on me! Lucky I didn't take a contract with them
THE WORST MOBILE DATA PROVIDER EVER I HAVE LITERALLY NOT SEEN A SINGLE DAY WITH DATA THANKS TO THIS 5H1T SERVICE AND IVE BEEN TALKING WITH CUSTOMER SERVICE EVERYDAY FOR THE PAST WEEK AND NO ONE HAS SOLVED THE PROBLEM PLEASE PLEASE PLEASE LISTEN TO ME WHEN I SAY THIS DO NOT BUY LEBARA
Bonjour tout mes remerciements pour le service client de m'avoir aidée a régler le problème de mon numéro et et mon application . surtout messieurs Youcef pour son intervention rapide et professionnels pour son remarquable travail.mes félicitations et mes salutations a toute équipe de libara sans exception
Just got a call from some wasteman on 020 7031 0791 asking me why i want to port my number and then hung up. Why call and hangup? Call again see what happens
Her kun positive ting at sige on Lebara, 1 gang da jeg skal skulle ændre et abbonoment, gav jeg dem et kald, og det blev fixet over telefoner via en flink kundeservice medarbejder. ellers fungere det bare. har 3 abbonomenter hos dem, et til mig og 2 til mine børn. Så gik fra at betale 300+ om måneden hos 3 og Telia til kun at betale 87. og der er ikke den helt store forskel at mærke i dækningen eller hastigheden
Lebara Mobile (FR) is a telecommunications company that provides mobile services primarily focused on offering affordable prepaid mobile plans. Catering to a diverse customer base, Lebara Mobile targets individuals seeking cost-effective solutions for international calling and data services, particularly those with family and friends abroad. The company emphasizes simplicity in its offerings, allowing users to easily manage their mobile services without long-term contracts. Through its user-friendly platform at mobile.lebara.com, Lebara Mobile enables customers to access a range of mobile plans with competitive pricing, making it an attractive option for budget-conscious consumers. The company is committed to providing reliable connectivity and excellent customer service, ensuring that users can stay connected with their loved ones, whether locally or internationally.
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