Mon Camping-car is an online retailer specializing in affordable spare parts and accessories for motorhomes. Their product range includes essential items for various motorhome brands such as Adria, McLouis, Rimor, Itineo, Xgo, Pilote, Burstner, Bavaria, Mooveo, Hymer, and Dethleff's. Customers can find a wide selection of products, from solar panels and batteries to parking wedges and electrical components, all offered at discounted prices.
The company caters to motorhome enthusiasts and owners looking to maintain, upgrade, or enhance their vehicles with high-quality parts and accessories. By providing a diverse inventory at competitive prices, Mon Camping-car aims to support the needs of both casual travelers and dedicated motorhome users, helping them equip their vehicles for a more enjoyable experience on the road.
Mon Camping-car has a positive customer experience.
Mon Camping-car receives mixed feedback from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the rapid delivery and the professionalism of the staff, particularly highlighting the helpfulness of team members like Laura.
Read full summaryShow less
Customers often commend the wide selection of products available at competitive prices. However, numerous complaints arise regarding order accuracy and the quality of items received, with several instances of incorrect or damaged products being delivered. Issues with the website's reliability and the after-sales service are also prevalent, with some consumers expressing dissatisfaction over unresponsive support when problems occur. Despite these challenges, the overall sentiment leans slightly positive, with many customers satisfied with their purchases and the service provided.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.7
1,000
100%
-0.8
● Low
3.7 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.0▼ 0.8
12-month avg
3.2
All-time
3.7
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
2.1
16
Sep 24
3.5
10
Oct 24
2.3
20
Nov 24
2.6
12
Dec 24
2.7
10
Jan 25
3.6
17
Feb 25
3.7
40
Mar 25
4.2
39
Apr 25
3.3
31
May 25
2.9
35
Jun 25
2.8
35
Jul 25
3.3
20
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 282 positive reviews
Customer service24%
68 mentions
Website & app22%
63 mentions
Easy to use2%
6 mentions
“Première commande passée chez moncampingcar”
On “Customer service” · Jul 12, 2025
Top complaintsof 196 negative reviews
Customer service21%
41 mentions
Charges11%
22 mentions
Payment issues5%
9 mentions
Communication1%
2 mentions
“Je commande un capteur pour mon frigo dometic et je reçois des équerres de fixations …”
On “Customer service” · Jul 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
Très satisfait de mes achats sur ce site. Service rapide et de qualité. Malgré des prix très agressifs, le service est de qualité. Je recommande ...
Seule remarque, le site pourrait améliorer son interface. L’expérience utilisateur pourrait s’améliorer, surtout concernant la recherche et la classification des références. Pas toujours facile de retrouver une référence
Facilité de recherche sur le site moncampingcar.com, disponibilité produits, rapport qualité/prix correct et livraison dans les délais annoncés avec suivi. Que demander de plus !
Bonjour
Commande conforme a ma commande bon produit et envoi rapide
mais emballage très moyen, aucun papier bulle pour protéger le filtre et filtre mis dans un carton 3x trop grand.
Envoi d'un mail avec photo pour informer et aucun retour....
dommage
Mon Camping-car specializes in recreational vehicle services including sales, rentals, and maintenance. They offer comprehensive solutions for camping car enthusiasts and travelers looking for mobile accommodation options.
What are your business hours?
Business hours may vary by location and season. We recommend contacting Mon Camping-car directly or checking their website for current operating hours and availability.
How can I contact Mon Camping-car?
You can reach Mon Camping-car through their official website or by phone. Contact information is typically available on their website along with location details for their facilities.
Do you offer camping car rentals?
Mon Camping-car provides rental services for various types of recreational vehicles. Rental availability, duration options, and booking procedures can be discussed with their team directly.
All 12 questions →Show fewer questions
What maintenance services are available?
The company offers maintenance and repair services for camping cars and recreational vehicles. Services may include routine maintenance, inspections, and technical repairs performed by qualified technicians.
Do you sell new and used camping cars?
Mon Camping-car deals in both new and pre-owned recreational vehicles. Their inventory includes various models and brands to suit different needs and preferences.
What is your cancellation policy?
Cancellation policies may vary depending on the type of service (rental, purchase, or maintenance). It's best to inquire about specific terms and conditions when making a booking or purchase.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
T Bien pour la pièce! expédition rapide et pièces conforme mais transporteur à revoir TNT FedEx livraison très longue du moins sur le site de Bordeaux Mérignac.
Bonjour, oui la commande était à la hauteur de mon attente, délai très court, colis bien préparé et emballé.
Le colis a été déposé derrière mon portail car absente au moment de la livraison.
J'aurais seulement souhaité être informé la veille de la livraison.
J'ai commandé des grands crochets avec la bonne référence et j'ai reçu des petits crochets qui portent une autre référence. Mais soit disant les deux références sont des petits crochets. Alors pourquoi deux référence ?
Et le retour à été à mes frais bien entendu !
Dans cette entreprise, le client n'a pas raison !
Et les emballages ne sont pas à la hauteur !
Ce sera ma dernière commande
Personnel au téléphone agréable et serviable. Expédition dans les délais. Matériel conforme à la commande. Pour moi c'est un très bon prestataire pour la fourniture de pièces détachées pour camping-car avec des tarifs très raisonnable. Le seul petit reproche pas d'expédition vers l'étranger dans les pays européen.
Bonjour, le produit commandé correspond parfaitement à ma demande.
Par contre en ce qui concerne l'emballage je suis un peu déçu. J'ai commandé un enjoliveur de roue et dans le carton celui-ci ce trouvé d'un côté du carton et la protection uniquement de l'autre côté, ce qui fait que l enjoliveur n'était protégé que d'un seul côté et pas le bon côté en plus. Une attention sur l'emballage serait une bonne chose.
Commande d'une table robuste EASY II ( j'aurai plutôt dit faible ) REF: 9105483. Normalement livré sous 2 jours mais reçu après 8 jours. Je l'ai bien reçu mais dans un état lamentable lors de l'ouverture pourtant le carton n'était pas trop abimé. Contact auprès du SAV ils me demandent la preuve d'achat, je leur donne mon N° de commande + mon N° de colis DPD. Cela ne leur suffit pas ils me réclament le justificatif sur le carton d'origine. Sauf que le jour du déballage c'était le jour du ramassage des emballages donc j'ai déchiré le carton avant de regarder la table qui était sous film plastique et non sous bulle de protection, constat ma table est couverte de chocs + au lieu d'être grise elle est blanchatre a plusieurs endroit, on dirait qu'elle a 30 ans. Je met pas la faute sur le livreur mais fortement sur le stockage chez le fournisseur mon campingcar. La personne du SAV qui se prénomme Jennifer est de très mauvaise fois car en plus elle se permet de mettre en doute la parole du client.
Insurance requirements and options may be available for rentals and purchases. Contact Mon Camping-car directly to discuss insurance coverage and requirements for your specific needs.
What documentation do I need for a rental?
Rental requirements typically include a valid driver's license and identification. Additional documentation or deposits may be required, so it's recommended to confirm requirements when booking.
Do you offer delivery services?
Delivery options may be available depending on location and circumstances. Contact Mon Camping-car to inquire about delivery services and any associated terms or fees.
Can you help with camping car accessories?
Mon Camping-car may offer various accessories and equipment for recreational vehicles. They can provide information about available accessories and installation services.
Do you provide technical support or advice?
The team at Mon Camping-car can offer technical guidance and advice for camping car owners. They provide expertise on vehicle operation, maintenance, and troubleshooting common issues.
About Mon Camping-car
Mon Camping-car is an online retailer specializing in affordable spare parts and accessories for motorhomes. Their product range includes essential items for various motorhome brands such as Adria, McLouis, Rimor, Itineo, Xgo, Pilote, Burstner, Bavaria, Mooveo, Hymer, and Dethleff's. Customers can find a wide selection of products, from solar panels and batteries to parking wedges and electrical components, all offered at discounted prices.
The company caters to motorhome enthusiasts and owners looking to maintain, upgrade, or enhance their vehicles with high-quality parts and accessories. By providing a diverse inventory at competitive prices, Mon Camping-car aims to support the needs of both casual travelers and dedicated motorhome users, helping them equip their vehicles for a more enjoyable experience on the road.