Moov Electric is a UK-based company specializing in electric scooters and related services. The company offers a range of products from prominent brands such as Ducati, Jeep, Lamborghini, Aprilia, VR46, and Argento, catering to consumers seeking efficient and eco-friendly transportation options. Moov Electric aims to meet the needs of urban commuters and electric scooter enthusiasts by providing a reliable platform for purchasing scooters and essential spare parts. In addition to retailing electric scooters, Moov Electric facilitates warranty claims and repair services through partnerships with recognized manufacturers. Customers can access support for warranty claims and repairs via dedicated service channels, ensuring a streamlined process for maintenance and inquiries. With a focus on customer satisfaction, Moov Electric serves individuals looking for quality electric scooters and dependable after-sales support.
Moov Electric receives high praise for its fast delivery and quality service, with many customers expressing satisfaction with their scooters. Reviewers highlight the efficient customer support and the great prices offered, often noting that their scooters arrive on time and in good condition.
However, there are significant concerns regarding product reliability, as several customers report issues with faulty scooters, including malfunctioning motors and dead batteries upon arrival. Complaints about poor communication during the repair process also emerge, with some consumers feeling frustrated by delays and lack of updates. Despite these negative experiences, the majority of feedback remains positive, showcasing Moov Electric as a company that delivers well on service and product quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 121 | 100% | -1.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 7 |
| Sep 24 | 3.6 | 8 |
| Oct 24 | 4.5 | 4 |
| Nov 24 | 5.0 | 7 |
| Dec 24 | 3.0 | 4 |
| Jan 25 | 4.3 | 4 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 4.4 | 7 |
| May 25 | 4.0 | 2 |
| Jun 25 | 1.0 | 3 |
| Jul 25 | 4.2 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 121 most recent reviews.
“Great Swift quality service”
“Horrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.7 out of 5 (good) | 4.5 out of 5 (good) | −14% | 121 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: Moov Electric is #2 of 5 on overall rating in this group.
121 reviews of Moov Electric. Filter by what matters to you.
Would highly recommend this company, the customer service & professionalism we received was second to none for the get go. So pleased to have been able to order my sons Nanrobot from a uk distributer.
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Moov Electric is a UK-based company specializing in electric scooters and related services. The company offers a range of products from prominent brands such as Ducati, Jeep, Lamborghini, Aprilia, VR46, and Argento, catering to consumers seeking efficient and eco-friendly transportation options. Moov Electric aims to meet the needs of urban commuters and electric scooter enthusiasts by providing a reliable platform for purchasing scooters and essential spare parts. In addition to retailing electric scooters, Moov Electric facilitates warranty claims and repair services through partnerships with recognized manufacturers. Customers can access support for warranty claims and repairs via dedicated service channels, ensuring a streamlined process for maintenance and inquiries. With a focus on customer satisfaction, Moov Electric serves individuals looking for quality electric scooters and dependable after-sales support.
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