very good site
very good site! like it

Musely is a healthcare technology company that specializes in providing prescription skincare solutions through its platform, Musely FaceRx. The company offers personalized skincare regimens that are tailored to address a variety of skin concerns, such as acne, hyperpigmentation, and signs of aging. By utilizing telemedicine, Musely connects customers with licensed healthcare professionals who evaluate their skincare needs and prescribe appropriate treatments. Targeting individuals seeking effective and accessible skincare options, Musely aims to simplify the process of obtaining prescription skincare products. Customers can easily access the platform online at musely.com, where they can receive expert consultations and order customized prescriptions directly to their homes. Through its innovative approach, Musely seeks to empower consumers with effective skincare while ensuring that they receive professional guidance throughout their journey.
Musely receives mixed feedback from its users, with a notable divide in experiences. Many customers praise the effectiveness of the products, particularly the repair cream and spot treatments, reporting significant improvements in skin conditions like melasma and dark spots.
Reviewers highlight the quality of the products and express satisfaction with the results, often noting that they have found success where other treatments failed. However, a substantial number of consumers voice frustration regarding customer service and the high prices relative to product quantity. Complaints about slow response times and difficulty navigating the website are common, with some feeling pressured by the company's policies. Overall, while Musely's products have garnered a loyal following, issues with customer service and pricing detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 544 | 100% | +1.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.3 | 10 |
| Oct 24 | 1.2 | 10 |
| Nov 24 | 1.9 | 9 |
| Dec 24 | 1.0 | 11 |
| Jan 25 | 1.9 | 19 |
| Feb 25 | 1.7 | 17 |
| Mar 25 | 1.6 | 36 |
| Apr 25 | 2.5 | 17 |
| May 25 | 1.5 | 26 |
| Jun 25 | 1.9 | 14 |
| Jul 25 | 1.6 | 21 |
| Aug 25 | 4.1 | 72 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Thanks for the great customer experience and high quality products”
“TERRIBLE customer service to say the least”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Quality | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | 2.0 out of 5 (poor) | 1.9 out of 5 (poor) | +56% | 544 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 |
Bottom line: Musely is #3 of 5 on overall rating in this group. On service, Webapoteket scores higher (5.0 vs 2.0).
500 reviews of Musely. Filter by what matters to you.
very good site! like it
I have been using the spot treatment for almost a year. I exfoliate every other day and apply it on a fresh face as prescribed. I wait about 10 minutes before using a fragrance free lotion. I use the Yuka app to make sure it's good for the skin. I am very happy with the results and would recommend to anyone that has dedication to use it as prescribed. I canceled my prescription of the spot cream and upgraded to the anti-aging cream today. I know a few women who has been using these products and are happy. Don't listen to all the bad reviews. Some people may have done things wrong. I am 46 years old and my skin looks like glass! I can't wait to see if the next formula will help with the fine lines.
I'm 57 and I've been using the anti-aging, neck cream, day cream, cleanser and aging repair cream for about a month. My skin has already improved - better texture, less red, more plump. In addition, I think the estriol in the aging repair cream is helping with menopause symptoms which I didn't expect. The cleanser and day cream smell awesome! Overall a great experience!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 44% of recent reviews are 4–5★ and 49% are 1–2★.
I HIGHLY recommend Musely. It was a simple and quick process to sign up, submit my concerns & pictures, receive my treatment plan, and receive my products. My products worked so well and quickly. Within a month, my skin looks so much better. I am going through menopause and I lost elasticity, had enlarged pores, redness, dryness, & sensitivity. I spent so much money this past year on DiamondGlow microdermabrasion/hydrafacials, and SkinMedica products that cost me $500 every 4 months that sort of worked. Some of you might think it’s expensive, but for me $100-$120 pet month is worth great skin. I still needed to get a separate rich moisturizer for my dryness, but otherwise, I am so happy with how much better my skin looks.
I left in a huff thinking there’s better out there but came crawling back because after being scammed then tried another product (won’t mention any names but it’s on Facebook) I used it for weeks and saw no visible change, I made my way back to what works! Girlfriend ain’t stupid. My skin is complimented ONLY when I use Musely products. Musely products work no if and or buts! It’s a good product but the price is outrageous. Another comment stated shrinkflation as an issue, you ain’t never lied! The last plastic bottle I purchased I’ve had nothing but issues with. I have to take a small pin and place inside the small hole on the bottom or slam it against something firm to get to the product. Lord, for what they charge I should never have issues like this! It’s like work getting to the little bit of product your 70 bucks buys! Totally ridiculous and upsetting, but it is a good product, that’s why the 3 stars.
I WAS extremely skeptical about the product working for my dark spot needs although the customer service is not voice activated it's more email correspondence they will reply . The product price is a great saver on tight budget compared to going into an office visit .I am going to start using the compound treatment for neck and chest area and I will PROVIDE my honest update on what the experience , like any other products used for skin care it does take time it's like weight loss ...not overnight results but it WILL work not all things work for all skin types but the spot cream worked for me... not to impressed with the anti aging cream ..but I am going to keep using just increasing the dose ..going to also try the neck and chest compound to see what's up ..hopefully this REAL review helps someone. HAVE A GREAT DAY FAM !!
I have been using the spot cream and am absolutely happy. The darkspots are gone and now I am using it on other spots. It took two months of use to see a change but once I did I was amazed at how well it works.
I was skeptical at first, however, after taking the hair pill for six months, I can hardly believe my eyes. I am 60 years old and my hair has never looked this full and long. My friend thought I had extensions! The only side effect with taking the pill is that you may grow facial hair. However, they have a lotion for that! While you still may need to get a wax here in there, it will not grow back overnight. I usually see hair growth about a week and a half later since using the face lotion. The hair serum?? I Don’t think it’s really necessary if you are taking the minoxidil hair pill.
I discovered Musely on IG. I was skeptical and curious so I placed an order. I never received an order confirmation and I became worried about scammed. Turns out the very next day, I was going to email a complaint, I just happened to check my mailbox, and my order was already in my mailbox (hooray). To make a short story short, I’ve been using the Rx spot cream for about a week now and my skin appears to be brighter and a much smoother texture already. I am excited and I can’t wait for my melasma to start clearing up. I’ll make another update in a few weeks. (AA female, age 52) Thank you!
The facial hair cream is amazing! WOW! As a man with thick facial hair, this has already reduced growth by 50% in 5 weeks! I can't wait to see how well this works when it's fully dialed in. Love this product
I really like my new RX. It worked well.
Spot cream works
It is an excellent product, the resultare real . I always recommend it.
My skin is transforming wonderfully!!!! I’ve gotten so many compliments somce I started!!!
It works great
I received my order on time. Thank u Musely
During the summer months my skin burns and darkens easily. I no longer apply musely during the day only at bedtime and I see how beautiful my skin is clearing up from the dark uneven spots caused by the son and the melasma I have dealt with due to aging skin. I am so happy now.
Musely is a healthcare technology company that specializes in providing prescription skincare solutions through its platform, Musely FaceRx. The company offers personalized skincare regimens that are tailored to address a variety of skin concerns, such as acne, hyperpigmentation, and signs of aging. By utilizing telemedicine, Musely connects customers with licensed healthcare professionals who evaluate their skincare needs and prescribe appropriate treatments. Targeting individuals seeking effective and accessible skincare options, Musely aims to simplify the process of obtaining prescription skincare products. Customers can easily access the platform online at musely.com, where they can receive expert consultations and order customized prescriptions directly to their homes. Through its innovative approach, Musely seeks to empower consumers with effective skincare while ensuring that they receive professional guidance throughout their journey.
This profile hasn't been claimed by the business owner.