Hannah Hardy
1 review
Featured
Late deliver on 25th
Late delivery on 25th from sending on 22nd, ice pack melted, medication warm. Let Lloyds know and was passed to pharmacy2U and since a “we have your query type email” on the 26th have not heard a word since. I will need a refund or replacement since it was not delivered within the 48 hour timeframe specified in Lloyds own website! After paying for “express delivery” I expect they will say safe to take within 30 days but I still have some doses left in my current pen as will be the case for a lot of customers. Very poor customer service, makes absolutely no sense that you would send an expensive medication that needs to be kept cold by Royal Mail over the weekend, especially in summer.
