Snelle levering.
Snelle levering. Goed assortiment Altijd op tijd

Picnic is an online grocery delivery service based in the Netherlands, offering customers the convenience of ordering their groceries through a user-friendly app. The company focuses on providing a wide range of fresh and quality products, including dairy, meat, and baked goods sourced from local suppliers. Picnic aims to streamline the grocery shopping experience by ensuring low prices and free delivery directly to customers' homes. Targeting families and busy individuals, Picnic offers a selection of easy-to-prepare recipes that cater to various dietary needs while minimizing cooking time and complexity. With an emphasis on affordability and convenience, Picnic positions itself as a reliable option for consumers looking to efficiently manage their grocery needs without compromising on quality.
Reviewers express a mix of satisfaction and frustration with picnic.nl. Many customers appreciate the always friendly delivery drivers and timely service, highlighting the convenience of the app and the variety of products available.
However, significant complaints arise regarding product quality, with reports of stale bread, expired items, and thawed frozen goods. Additionally, issues with missing items and poor customer service are prevalent, as some consumers report difficulties in resolving problems and feeling ignored by the company. While some long-time customers have noted a decline in service quality over the years, others remain loyal due to the ease of use and positive delivery experiences. Overall, picnic.nl receives a predominantly positive sentiment, but the negative feedback indicates areas needing improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 1,000 | 100% | -2.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.5 | 51 |
| Oct 24 | 2.6 | 39 |
| Nov 24 | 2.4 | 31 |
| Dec 24 | 2.6 | 38 |
| Jan 25 | 2.9 | 50 |
| Feb 25 | 2.8 | 34 |
| Mar 25 | 4.7 | 568 |
| Apr 25 | 2.2 | 30 |
| May 25 | 3.0 | 30 |
| Jun 25 | 2.3 | 25 |
| Jul 25 | 2.5 | 26 |
| Aug 25 | 2.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Goede service”
“Ernstig vermoeden verduistering pakket t”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +63% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: picnic.nl is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.3).
500 reviews of picnic.nl. Filter by what matters to you.
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Geweldig! Boodschappen doen was nog nooit zo makkelijk.
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Eenvoudig in bestellen, bezorgen altijd precies op de afgesproken tijd. Producten zijn vers en lekker. Af en toe een slecht product (verpakking stuk, fruit/groente met rotte plek), maar dit is snel te melden en wordt altijd vergoed of je krijgt het product gratis bij de volgende boodschappen. Dit mag je zelf kiezen.
Makkelijk om te bestellen,ook eerdere producten kan je zo terugvinden ,onder de knop,eerder gekocht,scheelt tijd.Keurig op tijd bezorgd en gratis niet te vergeten.
It’s great but more expensive than in the beginning.
Betrouwbaarheid in kwaliteit en accuratesse.
Wanneer je je mandje vult, zijn er ineens zomaar producten niet meer niet leverbaar. Hele tijd bezig om op 40 euro te komen, valt er weer een product weg, weer te weinig en dan moet je weer wat anders vinden.. Of vergeten te leveren, of op het laatste moment iets niet beschikbaar en dan moet je apart nog naar de winkel voor 1 product.
Super fijn deze supermarkt op wielen, fijne app goede producten en bestellingen doen vanaf de bank. Ideaal!
Excellent. Parfait. Livreur ponctuel et très aimable. Courses déposées dans la cuisine. Large choix de produits pour passer commande. C'est la première fois que j'utilise ce service et je suis très satisfaite. Les produits sont très frais. Les dates de péremption sont éloignées. Vraiment convaincue. M'a drôlement dépannée.. Merci+++et merci pour tous les produits en cadeaux.
What an amazing way of doing groceries. I’ve been using the app now for a while. No more dragging your groceries, but delivered at your doorstep. I love the possibility to add your old order again to your shopping cart. This way you can delete what you don’t need and you will never forget anything anymore. I love the recipes and the fact that you order from Germany in order to make it less expensive. Love Picnic
Over het algemeen perfect, maar als het fout gaat dan gaat het goed mis
Makkelijk en vers. Ideaal voor de weekboodschappen!
Good selection of products, excellent quality. Good value for money. Delivery always on time. Drivers always friendly.
Picnic is an online grocery delivery service based in the Netherlands, offering customers the convenience of ordering their groceries through a user-friendly app. The company focuses on providing a wide range of fresh and quality products, including dairy, meat, and baked goods sourced from local suppliers. Picnic aims to streamline the grocery shopping experience by ensuring low prices and free delivery directly to customers' homes. Targeting families and busy individuals, Picnic offers a selection of easy-to-prepare recipes that cater to various dietary needs while minimizing cooking time and complexity. With an emphasis on affordability and convenience, Picnic positions itself as a reliable option for consumers looking to efficiently manage their grocery needs without compromising on quality.
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