Fast
Fast, easy to order and have delivered, and not a lot of ads to keep deleting. I do not have to go out in bad weather, find a place to park, or visit a doctors office.

RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
RedBox Rx receives a mix of feedback from its users, with many praising the service for its ease of use and fast delivery. Customers frequently highlight the straightforward ordering process and quick shipping, often noting the transparency in pricing options.
Positive reviews mention helpful staff and effective consultations, contributing to an overall favorable experience for many. However, significant concerns arise regarding customer service and prescription fulfillment. Several reviewers report issues such as being charged for services not rendered, difficulties in receiving prescriptions, and poor follow-up support. Complaints about deceptive practices and unexpected fees also surface, leading to frustration among some users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 953 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 68 |
| Sep 24 | 4.3 | 62 |
| Oct 24 | 4.4 | 65 |
| Nov 24 | 4.1 | 37 |
| Dec 24 | 4.7 | 34 |
| Jan 25 | 4.1 | 46 |
| Feb 25 | 3.5 | 15 |
| Mar 25 | 3.7 | 18 |
| Apr 25 | 3.4 | 25 |
| May 25 | 4.1 | 18 |
| Jun 25 | 3.4 | 23 |
| Jul 25 | 3.5 | 18 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great and fast”
“UPDATE 2: The first person I spoke with said they could not issue an emergency RX”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | 3.6 out of 5 (good) | −16% | 953 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: RedBox Rx is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.6).
500 reviews of RedBox Rx. Filter by what matters to you.
Fast, easy to order and have delivered, and not a lot of ads to keep deleting. I do not have to go out in bad weather, find a place to park, or visit a doctors office.
Just ordered my meds - 1st time. Ordering and question process was quick and efficient . Felt Like a Very reasonable price considering other internet options! Hoping the delivery process won’t let me down!
I had used RedBox RX several months ago when it was impossible due to a trip and severe weather damage in the area I was traveling to get to my own doctor or an urgent care site. I decided I would try them again due to my great experience the first time. After completing the online survey, I received several emails right away (confirming receipt of my request, status of their physician's review, and final notice that my prescription was issued and shipped) -- all within one hour. I would have been waiting in an urgent care waiting room longer than that. When I had a question about the proper shipping address, I sent an email to their customer service line and received an almost-immediate reply with confirmation that they had my correct address on file. I believe a real person was reading and replying to my emails which is amazing customer service. So many times these days it feels like online requests for assistance go into some vast endless void -- but not with RedBox RX. Give them a try the next time you're battling a health problem and it feels too difficult to get to a brick-and-mortar location.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Great and friendly customer service, fast delivery, easy order processing. I recently a charge on my account that I didn't order, called customer service and was resolved and put back in my account within minutes!!!!
RedBox Rx is the best. Their customer service is excellent. Have not had any problems with shipping. Always on time. Have found them to be trustworthy and honest. Highly recommend.
Convenient to fill out online information to get my generic Latisse. Process was seamless, quick and easy. Looking forward to getting my eye lashes healthy and full again.
Mrs. Wright, NP was knowledgeable and helpful. She listened to my concerns and explained what would be best for my skin at this time as well as what might be best to do next. She was easy to talk with and also very professional, and the entire experience, from registering to scheduling to having the visit to getting the helpful Rx was easy.
So fast and easy! I'm thankful for this option for affordable healthcare!
With not being able to afford the "low-cost" health insurance of $500 a month in CA, RedBox RX has been a godsend! I just needed an affordable way to have my anxiety medication continued and this is perfect. Even better than visiting a doctor too, since you can attend the video consultation from your cell phone and the medication is delivered to your door in a just a few days.
This service has been very helpful and professional. The therapist was kind and knowledgeable.
Great customer service and fast delivery
The personable video conferences are a big help with getting refills. I didn't know if my second conference was going to be with the same doctor but it was and I was relieved. Dr. Harris goes over previous notes, asks questions, and makes sure that what you have is actually helping. Dr. Harris even offered other resources for help. I'm so thankful for this website.
I had a great experience so far. No problems and prompt delivery and response.
Easy to find the products I want.
Smooth and seamless order process. Easy to read and navigate website, and quick response time. Excellent prices too.
RedBox Rx is a telehealth platform that provides convenient online healthcare services, including consultations with U.S. licensed physicians and access to affordable prescription treatments. The company caters to individuals seeking accessible medical care without the need for insurance, offering a straightforward process where users can select conditions, complete health assessments, and receive prescriptions shipped directly to their homes. With a commitment to transparency in pricing and a money-back guarantee on visits when treatment cannot be prescribed, RedBox Rx emphasizes customer satisfaction and convenience. The platform serves a diverse range of health needs, including mental health, men's and women's health, and primary care, making it a reliable choice for consumers looking for efficient and cost-effective telehealth solutions.
This profile hasn't been claimed by the business owner.