Renewell Water is a leading provider of water filtration solutions in Ireland and the UK, specializing in reverse osmosis water filters, water softeners, and shower filters. With over two decades of experience, the company focuses on enhancing home water quality by offering a range of products designed to purify drinking water and soften household water supply. Their offerings include under-sink water filters, tri-flow taps, hydrogen water ionizers, and more, catering to both residential customers and businesses seeking reliable water treatment solutions.
The company emphasizes customer satisfaction and has established a reputation for excellence, with thousands of satisfied clients benefiting from their systems. Renewell Water also provides nationwide installation services in Ireland and Northern Ireland, ensuring professional setup by qualified technicians. By promoting clean and healthy water solutions, Renewell Water plays a significant role in reducing plastic waste and improving overall water quality for its customers.
Renewell Water has a positive customer experience.
Renewell Water receives overwhelmingly positive feedback for its efficient service and high-quality water products. Many customers highlight the excellent installation process, noting that technicians are friendly, professional, and informative.
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Reviewers appreciate the noticeable improvement in water quality, with several mentioning the enhanced taste and softness of the water. However, a few critical reviews point out issues with the water softener, specifically that it stopped working multiple times within a short period, leading to frustration with customer service response times. Despite these concerns, the majority of consumers express satisfaction with their overall experience, praising the company's commitment to customer care and the effectiveness of their products.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.7
12-month avg
4.8
All-time
4.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.7
63
Sep 24
4.9
49
Oct 24
4.8
43
Nov 24
4.7
54
Dec 24
4.7
47
Jan 25
4.9
43
Feb 25
4.6
53
Mar 25
4.9
36
Apr 25
4.7
46
May 25
4.4
18
Jun 25
5.0
11
Jul 25
4.8
20
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 471 positive reviews
Customer service53%
251 mentions
Fast & efficient30%
143 mentions
Friendly staff20%
95 mentions
Professionalism18%
84 mentions
“excellent service, the installer was very friendly and helpful”
On “Customer service” · Jul 10, 2025
Top complaintsof 20 negative reviews
Customer service60%
12 mentions
Installation25%
5 mentions
Payment issues20%
4 mentions
Response time15%
3 mentions
“Then I called from another phone number and they thought it was a new customer and picked up the phone”
On “Customer service” · Jul 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
Overall rating and review count for this company and similar companies
From the first contact to the final installation, the team at Renewell Water were professional and easy to deal with. They took the time to explain the whole system clearly and made the install process straightforward. We are very happy with the results and would highly recommend Renewell Water if looking for a water treatment system.
Its an affordable and painless process to install a very efficient company from start to finish the filter tower is neat and modern and hidden in the press under the sink
The water is beautiful 😍
Got a full service done on January 30th which cost me 195euro as got new filters less than 3 months later water system leaked told I have to pay 120 for a technician to come out the leak has caused floorboards to come up and not doing the system anymore better get an upgrade (wasn't aware of this until now) my service was to last me a year not sure why I need to fork more money out ...very bad service would not recommend if the service cannot cover you for leaks from the machine !!!!!
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I reached out to 4 businesses looking for information and a quote for a full house water softener and a reverse osmosis system. The ONLY reply over the next few days was from Renewell Water. Marc was very helpful over the phone and we did a lot of communicating via Whatsapp which made it easy during work hours when I couldn't take calls. I sent videos and photos via whatsapp of the area in the kitchen so the technicians could assess it, again making the process very straight forward. The systems are now in place and we are delighted with the work that was carried out. Our water was very hard so we are hoping to see positive differences over time. One small note to anyone looking to have this work carried out... The drinking water
tap has a slow enough flow. I do think this is standard accross the board though. And finally, one small criticism (not worth losing a star over) I would suggest that the company take all the left over cardboard boxes with them. A simple little change that would make life a bit easier. We were left with a lot of recycling to do. That said, I would recommend this company.
Our old and dated water softner was not preforming for many a year so we comissioned Renewell Water to instal a 20 litre water softner along with a purification water system. Both systems were installed in less than three hours two weeks ago and are working well. Water tastes great. Very happy at this early stage. Tom & Mary
I’ve been with renewable water for a few years and I cannot say enough good things about them. From start to finish their service was amazing especially the technician Tomass who installed and then had to re-install as we were moving house. Efficient, friendly and perfect job done. Went to get another tap I wanted with no issues at all. I can recommend them over and over again. Adele
Renewell Water is a leading provider of water filtration solutions in Ireland and the UK, specializing in reverse osmosis water filters, water softeners, and shower filters. With over two decades of experience, the company focuses on enhancing home water quality by offering a range of products designed to purify drinking water and soften household water supply. Their offerings include under-sink water filters, tri-flow taps, hydrogen water ionizers, and more, catering to both residential customers and businesses seeking reliable water treatment solutions.
The company emphasizes customer satisfaction and has established a reputation for excellence, with thousands of satisfied clients benefiting from their systems. Renewell Water also provides nationwide installation services in Ireland and Northern Ireland, ensuring professional setup by qualified technicians. By promoting clean and healthy water solutions, Renewell Water plays a significant role in reducing plastic waste and improving overall water quality for its customers.