Considerate and communicative…
Considerate and communicative throughout a long and drawn-out process that was exacerbated by various issues.

Ryder & Dutton Estate Agents is a well-established real estate agency operating in Greater Manchester, Lancashire, Yorkshire, and Derbyshire. With over 100 years of experience, the company specializes in providing comprehensive sales and lettings services to individuals and families looking to buy or rent residential properties. Their team of over 200 property professionals is dedicated to offering expert advice and local knowledge to facilitate a smooth moving process. The company maintains a network of 15 branches, ensuring that clients receive personalized support tailored to their unique needs. Ryder & Dutton is committed to community engagement and customer satisfaction, making them a trusted choice for those navigating the property market in the North of England. Their services include property valuations, mortgage advice, and a full suite of moving solutions, catering to both first-time buyers and seasoned investors.
Ryder & Dutton Estate Agents consistently receives high praise from customers for their professionalism and proactive approach in handling property sales. Reviewers frequently highlight the friendly and helpful nature of the staff, with specific mentions of team members like Laura, Kia, and Geraldine, who provide excellent communication and support throughout the process.
Many clients express satisfaction with the timely updates and guidance received, making the often daunting experience of buying or selling a home much smoother. However, a few reviews indicate issues with communication during the sales process, particularly when delays occur. One particularly concerning review mentions a negative experience related to perceived discrimination based on accent.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.9 | 88 |
| Dec 24 | 4.8 | 107 |
| Jan 25 | 4.9 | 107 |
| Feb 25 | 4.9 | 123 |
| Mar 25 | 4.9 | 189 |
| Apr 25 | 4.9 | 130 |
| May 25 | 4.8 | 99 |
| Jun 25 | 4.8 | 106 |
| Jul 25 | 4.7 | 51 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The whole team gave excellent service and regular communication throughout the entire process”
“Never, EVER rent a property through Ryder & Dutton Halifax”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 5.0 out of 5 (good) | 0% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Ryder & Dutton Estate Agents is #1 of 5 on overall rating in this group.
500 reviews of Ryder & Dutton Estate Agents. Filter by what matters to you.
Considerate and communicative throughout a long and drawn-out process that was exacerbated by various issues.
Martha at Ryder and dutton has been amazing throughout our buying process. Always willing to keep us updated and chase up with solicitors and vendors to try and keep the sale moving. Without her the buying process would have been stressful. A great company to deal with for both purchasing and as a letting agent.
Jenny was super helpful throughout the process as a first time buyer, thanks very much.
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I have recently bought a property and Megan from Ryder and Dutton was amazing, she kept me up to date with everything and was always ready to reassure me as a first time solo buyer. Nothing was ever too much and she always replied to my emails and calls promptly ensuring everything was communicated between myself and the sellers. The whole process took 8 weeks for which I feel very lucky! I couldn’t have done it with the support of Megan. Would also like to thank Oliver who helped to set things up. Would highly recommend Ryder and Dutton if buying or selling a property.
Fantastic service from start to finish by a dedicated & friendly team. Always kept me updated and made it a relatively stress free process. Special thanks go to Adam and Fleur who were amazing. Adam especially, went above and beyond to make sure the sale finally went through.
Happy with the services provided. Our purchase of the property went smooth. Excellent service from Jade and Ammaarah (Oldham team). Thank you
Ryder & Dutton did not inform me that my tenant planned to vacate my property. They received written confirmation from the tenant on the 15th of January, but they didn't tell me until mid-March when the tenant vacated the property. They have since avoided replying to my emails regarding this. Very unprofessional.
I bought a property that was up for Sale with Ryder and Dutton (Uppermill) and Nicole McCarthy was my go to person. First class service, replied to emails within the hour, super helpful, accommodating, and did so much work behind the scenes communicating with both my solicitors and the vendors solicitors. I cannot express my thanks enough and I know if I was to ever move again (which is highly unlikely now I have my forever home) I would 100% use Ryder and Dutton Uppermill. Thank you Nicole and all the team
All I can say is naveen naveen, (rochdale branch) brilliant from the get go! Went the extra mile to get things done and such a postive attitude towards work and does it show!! Got your self a real gem there RYDER & DUTTON make sure you don't lose her. Well done all and thanks again 👍🏽
Had to vacate existing property as it came with employment, Ryder n Dutton helped find us a rental. Completed checks and got the keys for us within 3wks. Great customer service, kept us updated regularly, 100% highly recommend.
Communication and correspondence always in a timely manner. Thanks again. Jade, Jenny, Michaela, Ammaarah and Oliver were all extremely helpful during the process. Made a stressful process feel simplified.
Many thanks to Geraldine Marsden
Selling and buying a home is never straightforward, and our journey was certainly an uphill battle at times. There were challenges, delays, and moments where it felt like things might never fall into place but through it all, the incredible team at Ryder & Dutton stood strong for us. Their dedication, professionalism, and sheer determination ensured that, in the end, everything came together perfectly, and we are now happily settled in our dream home! A huge, heartfelt thank you to the phenomenal individuals who made this possible: Michaela – Your patience, knowledge, and constant support were invaluable. No matter how tough things got, you always had a solution and kept us moving forward with confidence. Jade – Your efficiency and attention to detail kept everything running smoothly. You always had time for our questions and reassured us at every turn, making the whole process feel so much easier. Ammaarah – Your positivity and dedication were a shining light throughout. You kept us well-informed, tackled every hurdle head-on, and made sure we felt fully supported at all times. Oliver – As the manager, you led the team with exceptional professionalism and a deep understanding of the market. Your leadership, strategic advice, and hands-on approach made a huge difference in ensuring everything stayed on track. Knowing you were overseeing everything gave us complete peace of mind! Maxine – Your kindness and personal touch meant the world to us. Moving is emotional, and you always made sure we felt valued and reassured, even when things got stressful. Despite all the challenges we faced, Ryder & Dutton never gave up on us. Their unwavering dedication and expertise turned what could have been a nightmare into a huge success, and we are forever grateful. If you’re looking for an estate agent that truly cares, works tirelessly on your behalf, and goes the extra mile, look no further Ryder & Dutton are simply the best!
Nancy Holden was my negotiator and my main contact throughout the sale of my late father’s home. Always polite and kept me regularly informed on the progress of the sale. She helped make the process easy for me whilst I was experiencing a difficult time. Adele Pearcy.
We have had excellent service from Ryder and Dutton and the Uppermill team from the outset. From our first meeting with Alex we found him to genuine and helpful- and so it proved. The office and Jenny in particular have communicated brilliantly throughout leading to the successful sale with happy clients including both purchaser and us. Well done.
I would like to express my heartfelt thanks to Geraldine at Ryder & Dutton for her exceptional service during my house-buying journey. Geraldine went above and beyond, keeping me informed at every step of the process and providing invaluable support throughout. What could have been a stressful experience was made so much easier thanks to her expertise and care. Her professionalism and dedication made the entire process smooth and stress-free, and I couldn't be more grateful. I highly recommend Geraldine to anyone looking to buy a house—her efforts truly make all the difference!
Ryder & Dutton Estate Agents is a well-established real estate agency operating in Greater Manchester, Lancashire, Yorkshire, and Derbyshire. With over 100 years of experience, the company specializes in providing comprehensive sales and lettings services to individuals and families looking to buy or rent residential properties. Their team of over 200 property professionals is dedicated to offering expert advice and local knowledge to facilitate a smooth moving process. The company maintains a network of 15 branches, ensuring that clients receive personalized support tailored to their unique needs. Ryder & Dutton is committed to community engagement and customer satisfaction, making them a trusted choice for those navigating the property market in the North of England. Their services include property valuations, mortgage advice, and a full suite of moving solutions, catering to both first-time buyers and seasoned investors.
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