Best service
Catherine and the team were very helpful, and kept me informed of any queries. After a withdrawn offer Catherine recommended my property to the buyer, which went through in 10 weeks.

Ryder & Dutton Estate Agents is a well-established real estate agency operating in Greater Manchester, Lancashire, Yorkshire, and Derbyshire. With over 100 years of experience, the company specializes in providing comprehensive sales and lettings services to individuals and families looking to buy or rent residential properties. Their team of over 200 property professionals is dedicated to offering expert advice and local knowledge to facilitate a smooth moving process. The company maintains a network of 15 branches, ensuring that clients receive personalized support tailored to their unique needs. Ryder & Dutton is committed to community engagement and customer satisfaction, making them a trusted choice for those navigating the property market in the North of England. Their services include property valuations, mortgage advice, and a full suite of moving solutions, catering to both first-time buyers and seasoned investors.
Ryder & Dutton Estate Agents consistently receives high praise from customers for their professionalism and proactive approach in handling property sales. Reviewers frequently highlight the friendly and helpful nature of the staff, with specific mentions of team members like Laura, Kia, and Geraldine, who provide excellent communication and support throughout the process.
Many clients express satisfaction with the timely updates and guidance received, making the often daunting experience of buying or selling a home much smoother. However, a few reviews indicate issues with communication during the sales process, particularly when delays occur. One particularly concerning review mentions a negative experience related to perceived discrimination based on accent.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.9 | 88 |
| Dec 24 | 4.8 | 107 |
| Jan 25 | 4.9 | 107 |
| Feb 25 | 4.9 | 123 |
| Mar 25 | 4.9 | 189 |
| Apr 25 | 4.9 | 130 |
| May 25 | 4.8 | 99 |
| Jun 25 | 4.8 | 106 |
| Jul 25 | 4.7 | 51 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The whole team gave excellent service and regular communication throughout the entire process”
“Never, EVER rent a property through Ryder & Dutton Halifax”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 5.0 out of 5 (good) | 0% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Ryder & Dutton Estate Agents is #1 of 5 on overall rating in this group.
500 reviews of Ryder & Dutton Estate Agents. Filter by what matters to you.
Catherine and the team were very helpful, and kept me informed of any queries. After a withdrawn offer Catherine recommended my property to the buyer, which went through in 10 weeks.
Lacey at Ryder and Dutton was very professional and efficient throughout our purchase. She helped make the process less stressful as she was always happy to help!
It has been a great experience with Aneeka. She was always responsive and keen to assist us whenever needed from sending us the properties we might be interested in till we finalized one. She assisted us till the negotiation process and it has been a great experience till now. I would recommend Ryder & Dutton to my friends as well. Thanks Aneeka, for all your help so far.
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From the initial valuation we felt we were in professional hands. Oliver from the Royton branch was enthusiastic, honest and professional. He explained everything in great detail and instilled us with confidence. The photographer was absolutely brilliant, again professional and confident. From there Michaela contacted us to introduce herself , then contactless kept us up to date regarding viewings. Once the property sold ( Which it did within a matter of days), Michaela constantly kept us updated with progress such as proof of funds / solicitor updates etc. When the challenge of our buyers needing to move quicker than expected came, again Michaela was super supportive in ensuring everyone was updated and ready in time - she went over and above.
Laura and Leanne were professional throughout, but were also very approachable. They were always quick to respond to any questions we had, they never got frazzled when we were stressing. Buying and selling property can be a long process these days but we always felt reassured after a chat with Laura
We had a great experience selling our property with Ryder & Dutton Oldham, particularly with Lacey who had good communication, kept us updated throughout and followed up where needed. Would recommend!
There is only one word to describe the service we have received from the team at Ryder & Dutton’s Holmfirth office – Exceptional. We have sold and bought our last two properties through Ryder & Dutton and contact with the Firm goes back many years. Looking at our most recent sale, from the very first contact with Catherine to discuss our plans, we have been very happy. Everything the team said they would do has been done, plus more. It has been clear their network of potential purchasers is wide and evidenced by the fact we had a viewing leading to a credible offer on the first day the property was placed on the market. It has not been an easy transaction with several curve balls introduced by our lower chain; however, Fiona has been magnificent and been there to ensure the transaction has progressed and equally important to support us and provide counselling along the way – we are not sure our sanity would’ve been maintained without her. The support provided has more than fully justified their very reasonable fee – we have also worked with recommended partners (Ramsdens Solicitors -Holmfirth & Pollards Moving & Storage) who in turn have provided an excellent service. We cannot recommend Catherine, Fiona and the rest of the Holmfirth team highly enough.
Excellent experience purchasing our first home via Ryder and Dutton. Michaela and her team (Ammaarah, Oliver, Jade and Maxine) were absolutely fantastic. They respond to emails almost immediately. As first time buyers, there were times that we were unsure what we needed to do and was unsure of the buying process. Michaela was always available to take our calls and explain everything to us to put our minds at ease. 100% recommend.
We had the pleasure of working with Ryder & Dutton Heywood and we can't recommend them enough! From the moment we first met, they were incredibly professional, attentive, and knowledgeable about the market. They took the time to understand our situation and they went above and beyond to help us. Communication was always clear and timely, and I truly felt supported throughout the entire process. They made what could have been a stressful experience smooth and enjoyable. Thank you to Catherine & team for everything
Keeping us up to date and sorting problems out instantly
Sarah and Jack from lettings have been amazing with me. I was moving out and got health complications. Both Jack and Sarah moved the Earth to accommodate my needs and help me out including allowing my tenancy to continue till I was ready. Jack even came and picked my keys up as I couldn't drive. He was great with me and fully understood my health issues. Sarah has done so much for me over the years of my tenancy and been very supportive over my health. Many times she's done way more than I could ever have asked for. She even has offered to help bring me supplies when I've been so poorly. Such kind, sweet souls both of them. I've neve had this level of service in my lettings experience before. I cannot not recommend them highly enough. They're truly good and lovely people that have stepped in and gone well above and beyond to help me. Thank you so so much Sarah Green and Jack from lettings.
Geraldine had been very supportive throughout the lengthy process of selling our property.She also tried to response immediately to our emails.
Sold a property with them with no issues. Jenny Boyle was in touch with us throughout the sale informing us of where we were up to and any information needed. Realy good service
Amanda is absolutely amazing, very professional and friendly, done the viewing of the property and gets everything in place just in couple of days. Hassle free. Highly recommended to anyone who has similar demands.
We would just like to thanks Sarah Green from the Rawtenstall branch for assisting us with an issue on a rental property. She was very helpful with what we needed to do. Kept us up to date with things. Nothing was too much trouble. Very efficient and professional. Thanks again Sarah
I cannot recommend Catherine from the Heywood branch more. Her attention to detail, knowledge and care of us buying a property through them was exemplary. She dealt with an intense chain with professionalism, compassion and a genuine care for us to get our dream home. Thank you so much Catherine, you’re an angel!
Absolutely amazing service received from Catherine Salisbury at Ryder & Dutton Heywood Branch. Great communication from Catherine and the team at Heywood. The sale of our property took some time (not fault of the Agent). Catherine was with us every step of the way, supporting us and keeping informed of any developments. Catherine worked tirelessly to chase relevant parties and nothing was too much trouble. Honestly don’t know how we would have got through the last few months without out her! I cannot recommend Ryder & Dutton team at Heywood highly enough, an all round A⭐️service.
I have recently sold 2 properties with Ryder/Dutton Halifax They weren’t the easiest to sell as l had 2 previous Estate Agents who gave up on them, as they were rural & off the beaten track, but a massive THANK YOU to Ella & team who finally got me to the finishing post , WELL DONE!!!! They were dedicated & very professional & always there to give advice &listen I couldn’t have done it without them!!!
Ryder & Dutton Estate Agents is a well-established real estate agency operating in Greater Manchester, Lancashire, Yorkshire, and Derbyshire. With over 100 years of experience, the company specializes in providing comprehensive sales and lettings services to individuals and families looking to buy or rent residential properties. Their team of over 200 property professionals is dedicated to offering expert advice and local knowledge to facilitate a smooth moving process. The company maintains a network of 15 branches, ensuring that clients receive personalized support tailored to their unique needs. Ryder & Dutton is committed to community engagement and customer satisfaction, making them a trusted choice for those navigating the property market in the North of England. Their services include property valuations, mortgage advice, and a full suite of moving solutions, catering to both first-time buyers and seasoned investors.
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