Pésimo no recibí mis entradas y las…
Pésimo no recibí mis entradas y las adquirí una semana antes del partido
Seatsnet is a prominent secondary ticket marketplace that provides consumers with access to a wide range of tickets for sports events, concerts, theater performances, and festivals. The platform connects buyers with sellers who have established reputations, ensuring a reliable purchasing experience. Seatsnet's offerings include tickets for major events and popular sports leagues, catering to fans and attendees looking for options beyond primary ticket sales. The company serves a diverse customer base, including sports enthusiasts, concertgoers, and theater lovers seeking tickets to their favorite events. With a user-friendly interface, Seatsnet allows users to explore trending events and find tickets for specific locations, making it a valuable resource for those looking to experience live entertainment. The platform emphasizes transparency in pricing, as ticket prices may vary from face value, reflecting the dynamic nature of the secondary ticket market.
Seatsnet receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the helpful and responsive customer service, particularly noting effective communication through WhatsApp and a straightforward booking process.
Positive comments highlight the quality of the tickets received and the clarity of the website. However, a substantial number of consumers report severe issues, including last-minute ticket cancellations and receiving incorrect or restricted-view seats despite paying premium prices. Complaints about poor communication and lack of support when problems arise are prevalent, with some users labeling the service as a scam. Overall, while some customers have had satisfactory experiences, the negative feedback regarding reliability and ticket delivery casts a shadow over the service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2026.
| Month | Average | Reviews |
|---|---|---|
| Sep 26 | 3.2 | 33 |
| Oct 26 | 2.6 | 27 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“ticketa were sent only the day before and I was a bit stressed but the support, via whatsapp, was very reactive to ex...”
“Morning of the match, whilst we're en route to Paris, they cancelled the order and refunded us”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
| Company | Overall | Legit | Service | Delivery | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | 2.2 out of 5 (poor) | 1.0 out of 5 (poor) | — | 60 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 0% | 343 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | — | 1.0 out of 5 (poor) | — | 85 | |
| 1.7 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 60 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 0% | 43 |
Bottom line: Seatsnet is #3 of 5 on overall rating in this group. On delivery, ONE Sports Warehouse scores higher (5.0 vs 2.2).
60 reviews of Seatsnet. Filter by what matters to you.
Pésimo no recibí mis entradas y las adquirí una semana antes del partido
Hallo zusammen Wir haben 4 Tickets gebucht und bezahlt für das Chealsea Spiel vom 10.10.2026,leider bekamen wir keine Tickets obwohl wir in Kontakt waren bis auf die letzten minuten und es immer hieß sie kommen kamen sie nicht, richtig schwach.Somit haben wir 1100Fr verloren 😞 Bitte bitte Leute kauft nichts von (Seatsnet) weil es betrüger sind
Bit tricky review this - Seatsnet sold us 8 seats for Dortmund v Werder Bremen in ‘the yellow wall’ They delivered as they said they would excellent The bad bit is the nerve racking wait up to the game. We got 6 about 3 hours before the other two came just over an hour before kick off. A bit nervous i wont lie. The bit to think about. 1. They did get us the tickets 2. Can be unsettling waiting for then So rather than a full 5 stars Its a 4/5 from us
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Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 48% are 1–2★.
Appalling customer experience. I booked seats to Napoli football in section D26, halfway line upper tier. I received tickets shoved away in the corner, with a lame explanation it was "similar or equivalent" I'll never use them again
After 5 years I still haven’t received my payout of over €500 after multiple requests and complaints to the bank. They don’t answer emails or phone calls. STAY AWAY
Thank you so much, Everything went perfectly. Tickets were received in a couple of days, the seats coincided and we are very pleased.
Excellent service
Je n’ai jamais reçu les places de concert pour Celine Dion, il ne m’ont pas remboursé, j’ai perdu mon argent.
If I could give zero stars, I would. This company completely ruined what was supposed to be an unforgettable football trip. My group of four flew all the way from Estonia to Rotterdam specifically to watch the high-profile Feyenoord vs. AFC Ajax match on March 22, 2026. We paid €576.34 in total (including an extortionate €129.22 "handling fee") for four tickets. The tickets never arrived. For hours leading up to the game, I was in direct contact with their WhatsApp support while standing physically outside the stadium gates. Their responses were a masterclass in gaslighting and stalling. Despite knowing the game was minutes away, their agents kept repeating automated, hollow phrases like: "Please rest assured, we have a 100% delivery rate," and "Your tickets will be arriving shortly." They kept us waiting past the kickoff whistle, completely locking us out of the stadium and making it impossible for us to even attempt buying alternative tickets locally. We traveled across Europe only to listen to the game start from behind a fence. While they eventually refunded the ticket price after weeks of hassle, their idea of "compensation" for ruining an international trip, flight costs, hotel bookings, and taking time off work was an insulting €50 portal credit—as if I would ever trust this platform with my money again. Seatsnet relies on false promises and leaves you stranded when it matters most. Avoid this platform at all costs if you actually want to attend your event. Total scam-like operation.
Experience was good. They've delivered the tickets 1 day before the event as promised. It would be better if tickets were transferred a bit earlier before the event particularly when having a very impatient child waiting for the tickets.
Wszystko dostarczone na czas i niespodzianka dla siostrzeńca udana pozdrawiam i napewno jeszcze skożystam z panstaw usług pozdrawiam
Great communication, tickets were delivered on time.
If I could give zero stars I would. This site is a total scam. Not only did they misrepresent the tickets I thought I was buying, when I went to dispute the purchase they gave me a blow off answer and then ignored me. I found out that my tickets were part of a pool of tickets that got randomly sent a day before the event with a shady message to delete the ticket after use. If that’s not shady enough, I was contacted by some random person on WhatsApp saying they had the tickets which by the way were randomly scattered in different parts of the park so that me and my guest wouldn’t even sit together. They are nothing but thieves and fraudsters. DO NOT USE THIS COMPANY and get scammed like I did.
Billets NON DISTRIBUES pour le Concert de Bad Bunny! AUCUN REMBOURSEMENT après 2 mois d'attente! C'est une ARNAQUE attention !
We got the tickets easily and we got constant massages from the site. The only problem was before we got it because we didn't know where we are going to seat.
Wow ! Where do i start? Buying tickets online and easily caused obvious anxiety that this company may not be real. They are real very real but provide an unreal service. The seat’s where amazing and made an unforgettable weekend for me and my friend’s. Thank you so much i literally can’t thank you enough❤️ 🔴⚫️🔴⚫️🔴⚫️
Nous sommes allé spécialement à Madrid en ce jour (20 septembre 2026) pour le derby madrilène. Nous venons de France donc pas mal de kilomètres parcouru. Tout ça pour ne jamais recevoir les billets. On nous a promis que les billets étaient en cours d’acheminement mais nous ne les avons jamais reçu. Bref énormément de dépenser pour rien, je ne recommande pas du tout. FUYEZ !!!!
I bought tickets through seatsnet. Had a bit of difficulty with getting the tickets from seller. Seatsnet was just superb. They phoned me 3 times. Then kept in contact till tickets were sorted. They were excellent. Thank you seatsnet
Perfect day! Great seats, I would definitely use again
Seatsnet is a prominent secondary ticket marketplace that provides consumers with access to a wide range of tickets for sports events, concerts, theater performances, and festivals. The platform connects buyers with sellers who have established reputations, ensuring a reliable purchasing experience. Seatsnet's offerings include tickets for major events and popular sports leagues, catering to fans and attendees looking for options beyond primary ticket sales. The company serves a diverse customer base, including sports enthusiasts, concertgoers, and theater lovers seeking tickets to their favorite events. With a user-friendly interface, Seatsnet allows users to explore trending events and find tickets for specific locations, making it a valuable resource for those looking to experience live entertainment. The platform emphasizes transparency in pricing, as ticket prices may vary from face value, reflecting the dynamic nature of the secondary ticket market.
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