WILL MUIR
1 review
Exceptional service
I wanted to thank Daniella and Matilde for making our car hire experience brilliant. Things dont always go to plan, and the car we booked was not available, and we were offered a couple of different choices. Fine. We got a very sensible comfy BMW and were happy. We got a puncture, and the car has a locking wheel nut to stop people pinching the alloys. Fine. However there was no key for the locking nut, and so I could not chamge the tyre and was therefore immobile. The SIXT team were very helpful and organised another car for me at Florence and paid for my travel costs. Thank you. Honestly, first class service. Well done, and thank you very much. We had a really amazing holiday in Italy and I will be using SIXT in the future!
