Amazing experience
Amazing experience! Absolutely LOVE Skims!

SKIMS is a solutions-oriented brand that specializes in creating innovative underwear, loungewear, and shapewear designed to meet the diverse needs of its customers. The company focuses on providing high-quality, functional clothing that emphasizes comfort and inclusivity. With a commitment to redefining traditional apparel, SKIMS offers a variety of products, including sports bras, tops, leggings, and signature tees. Targeting a wide range of consumers, SKIMS aims to cater to individuals seeking stylish and functional clothing solutions that enhance their everyday experience. The brand's emphasis on body positivity and inclusivity resonates with a diverse customer base, making it a popular choice for those looking for comfortable and contemporary apparel options. By prioritizing innovative designs and high-quality materials, SKIMS positions itself as a leader in the next generation of clothing and shapewear.
Consumers express a mix of satisfaction and frustration with SKIMS. Many reviewers praise the quality and fit of the products, highlighting the easy online ordering process and quick delivery.
Comments like "the website is easily navigable" and "the bras fit and look perfect" reflect a positive shopping experience. However, a significant number of customers voice concerns about customer service and return processes, with complaints about sizing discrepancies and difficulties in obtaining refunds. One reviewer mentions receiving a bra that was "2 to 3 sizes smaller" than expected, while others report issues with refunds not being processed as promised. Despite these challenges, the overall sentiment leans slightly positive, with many expressing a strong love for the brand and its products.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 160 | 100% | +1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 2.8 | 83 |
| Jul 25 | 3.6 | 17 |
| Aug 25 | 3.9 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“I was happy with the easy online ordering and quick delivery”
“I bought an item on line went to the store and replaced item with bigger size”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 3.6 out of 5 (good) | 2.2 out of 5 (poor) | — | 160 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | — | — | 2.7 out of 5 (poor) | −20% | 100 |
Bottom line: SKIMS is #3 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.2).
160 reviews of SKIMS. Filter by what matters to you.
The bra size was made smaller than the actual size. I ordered my correct size. However, the bra that I received was at least 2 to 3 sizes smaller
Skims are amazing from the quality to customer service
I was happy with the easy online ordering and quick delivery. I most appreciated the quality of the garments. Well made and True to size!
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Polarized pattern: few middle ratings. 54% of recent reviews are 4–5★ and 42% are 1–2★.
I’m obsessed! Ordering another pair…
I will never travel in anything else!!! Skims has my heart and soul!! Comfy, stylish, and bad ass!!!!😍
I bought an item on line went to the store and replaced item with bigger size. I was told they were refunding me for item plus shipping as I returned in person. I have refund slip for 79.00. I did not receive the refund many emails later I was given a date for refund which came and went. I complained and was ghosted. Today which is two weeks since item was returned I received a refund for 72.26 with no explanation. Is the company so broke they have to steal my money. This is the worst customer experience I have ever received. They did have gall to offer be a 20 percent off on my next purchase of which there never will be one. How about a correct refund for what I am owed. Disgraceful
Always a great fit, makes me feel so chic and lux. Love love love. Will buy forever. We need more white.
Such an easy app and website to use
Muy amable 👏🏻👏🏻👏🏻
The best. Almost invisible in shape and colour.
Meine Bestellung kam nie an. Ich bekam vom Versandunternehmen die Info, dass mein Paket an den Verkäufer retourniert wurde und nach 3 Versuchen den Kundenservice bezüglich einer Rückerstattung zu kontaktieren, habe ich immer noch keine Rückmeldung bekommen. Das zieht sich jetzt schon fast zwei Monate.
Great fit Love my bras.
one item came over a week later than the rest of the order
Perfect fit, perfect gift
The quality of the pieces is unmatched.
Skims is all my basics (and my husband's), my go-to gift for friends, and my favourite way to treat myself. Love the fits everybody products; I always feel confident trying new pieces from the collection. Prices are on the higher side but the comfort, durability, and fits are undeniable.
SKIMS is a solutions-oriented brand that specializes in creating innovative underwear, loungewear, and shapewear designed to meet the diverse needs of its customers. The company focuses on providing high-quality, functional clothing that emphasizes comfort and inclusivity. With a commitment to redefining traditional apparel, SKIMS offers a variety of products, including sports bras, tops, leggings, and signature tees. Targeting a wide range of consumers, SKIMS aims to cater to individuals seeking stylish and functional clothing solutions that enhance their everyday experience. The brand's emphasis on body positivity and inclusivity resonates with a diverse customer base, making it a popular choice for those looking for comfortable and contemporary apparel options. By prioritizing innovative designs and high-quality materials, SKIMS positions itself as a leader in the next generation of clothing and shapewear.
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