Made booking online.
Made booking online.. within 10 minutes had a phone call from Aaron Smith who works for Skywings travel and completed my booking and other necessary arrangements for my trip.He was very kind and helpful..

Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
Skywings Travel receives overwhelmingly positive feedback, with customers frequently praising the outstanding service and helpfulness of agents like Kevin Hart, Haris, and Kathy Wilson. Reviewers highlight the professionalism and patience of the staff, who assist in navigating bookings and securing great deals.
Many express satisfaction with the smooth booking process and the value for money offered. However, a few customers report issues with payment processing and fluctuating prices, which can lead to confusion during the booking experience. Despite these minor complaints, the overall sentiment remains highly favorable, with most consumers recommending Skywings for their travel needs. Overall, Skywings Travel is regarded as a reliable and efficient choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.8 | 119 |
| Jan 25 | 4.8 | 153 |
| Feb 25 | 4.8 | 146 |
| Mar 25 | 4.8 | 147 |
| Apr 25 | 4.9 | 121 |
| May 25 | 4.9 | 96 |
| Jun 25 | 4.9 | 102 |
| Jul 25 | 4.8 | 116 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently booked my ticket Delhi to Heathrow”
“Our credit Card company confirms Skywings as the merchant having received payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 0% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Skywings Travel is #2 of 5 on overall rating in this group.
500 reviews of Skywings Travel. Filter by what matters to you.
Made booking online.. within 10 minutes had a phone call from Aaron Smith who works for Skywings travel and completed my booking and other necessary arrangements for my trip.He was very kind and helpful..
Found a good deal and Rex sorted out my itinerary exactly as expected, very pleased with the service.
was been given a great service by aaron made everything eazy for me
After making an error Alex kindly amended my booking immediately. He was very courteous when dealing with me and went he extra mile by calling me within 15 minutes. I would highly recommend this company, and would especially like to give extra thanks, praise and recognition for Alex for his help in this matter. This is a genuine company so please book with them without any fear or hesitation.
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Henry was great and very helpful on the online chat
Very good customer service
I had such a great experience with Sky wings customer service! I used the online chat and had a response straight away. I then spoke to Alex over the phone who managed to help with my queries and seat selection. They were super fast and efficient and very helpful, I would definitely recommend booking through them as I have had a great experience and they managed to help with every question I have had! Thank you :)
When I trying from the website I can not done so I m upset but suddenly I got a call from you and I book my ticket but the price is different from the website
Shareek Amazing service when it was an urgent matter
We used Skylar White recently for an urgent ticket back to Australia for a bereavement. Mr White was compassionate and understanding and very efficient even working late into the evening to arrange our flight during a very stressful time for us. We are forever grateful and will be using the company again.
We needed to book tickets to Sri Lanka in July, and were unsure where to begin. We called Skywings and was introduced to Haris. He was very honest, trustworthy and very friendly, and explained all the terms and conditions step by step. We were able to book the tickets easily thanks to his help. Thank you so much once again to Haris.
I talked with Alex regarding my check in and he explained me and help me with very patienceley and politely..he explained me step by step.such a very helpful person..I am very thankful for Alex.
Alex was very helpful in clearing and guiding about the travel queries. Quick response.
It was my first time using Skywings travel and I would highly recommend it. Scott was very helpful and very understanding of all my questions. It made the booking much easier and less stressful.
My experience with this site was really good. Such as the staff members especially Alex, he was really helpful, patience and he really helped me through with all my queries that I had. I would definitely recommend this website/agency.
Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
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