Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
Skywings Travel receives overwhelmingly positive feedback, with customers frequently praising the outstanding service and helpfulness of agents like Kevin Hart, Haris, and Kathy Wilson. Reviewers highlight the professionalism and patience of the staff, who assist in navigating bookings and securing great deals.
Many express satisfaction with the smooth booking process and the value for money offered. However, a few customers report issues with payment processing and fluctuating prices, which can lead to confusion during the booking experience. Despite these minor complaints, the overall sentiment remains highly favorable, with most consumers recommending Skywings for their travel needs. Overall, Skywings Travel is regarded as a reliable and efficient choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.8 | 119 |
| Jan 25 | 4.8 | 153 |
| Feb 25 | 4.8 | 146 |
| Mar 25 | 4.8 | 147 |
| Apr 25 | 4.9 | 121 |
| May 25 | 4.9 | 96 |
| Jun 25 | 4.9 | 102 |
| Jul 25 | 4.8 | 116 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently booked my ticket Delhi to Heathrow”
“Our credit Card company confirms Skywings as the merchant having received payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 0% | 1,000 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Skywings Travel is #2 of 5 on overall rating in this group.
500 reviews of Skywings Travel. Filter by what matters to you.
I was having problems with my credit card which nearly lost me my booking, but Skywings were fast to react and guided me through the booking over the phone. Henry was extremely professional and helpful and I have since spoken to Alex who was also efficient and helpful. Full marks from me for Skywings Travel.
When I called Sky wings to talk to someone about an upcoming flight, Alex was able to contact the airline directly and arrange a huge discount for me compared to the price he was initially offered. A wonderful man who takes his job very seriously. Many thanks for both his personal and professional attitude to work.
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Highly recommend- best price for my flight and friendly service from Scott
When I called Sky wings to talk to someone about an upcoming flight, Ali was able to contact the airline directly and arrange a huge discount for me compared to the price he was initially offered. Online, there was no availability on the dates we were looking to fly! He has been instrumental in making a flight alteration as well. A wonderful man who takes his job very seriously. Many thanks for both his personal and professional attitude to work.
Excellent service from Patrick at Skywings Travel. A very good personal service, reassuring me all through the purchase process, helping me feel confident to book my flights to the USA. I will definitely use Skywings again and recommend to others.
Excellent service and customer support. My agent twinkle was superb and attentive. Thank you.
Excellent experience, Alex was absolutely amazing, kind and very helpful when purchasing my flight ticket. Thank you so much. Highly recommended
Good service by general
This was my first experience of booking tickets online. I needed some help and I spoke to Carol Smith who guided me through the process. She made sure that I understood everything and that I was happy to proceed. Thank you for your patience.
Kevin Hart was exceptionally great. He helped me a lot in correction of my flights tickets. Thanks
Very best service and colleagues was very helpful specially Henry he helped me out for my all questions. Thanks
Had a fantastic experience booking my flight with SkyWings! The agent, Shareek, was incredibly helpful, professional, and patient. He made the entire process smooth and hassle-free, ensuring I got the best deal. Highly recommend SkyWings, and a big thanks to Shareek for the excellent service!
Mr Shareek helped us to get reasonable prices to book SriLankan Airlines during peak season He tried to search cheapest tickets Mr Shareek is very helpful and polite time to time to call us to update about tickets Mr Shareek was handling patiently to look for tickets and he found great prices and good service
Shareek provided exceptional service while booking our flights. He was incredibly helpful, thorough, and took the time to explain everything clearly. His professionalism and attention to detail made the entire process smooth and stress-free. Highly recommend!
I want to express my gratitude to the entire Sky Wings team for their outstanding service. I want to express my gratitude to Kevin Hart, who handled our reservations and helped us every step of the way. Thanks especially to Kevin. He has treated his customer with the utmost professionalism and courtesy. Because of their fantastic services, I would unquestionably suggest Sky Wings.
Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
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