Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
Skywings Travel receives overwhelmingly positive feedback, with customers frequently praising the outstanding service and helpfulness of agents like Kevin Hart, Haris, and Kathy Wilson. Reviewers highlight the professionalism and patience of the staff, who assist in navigating bookings and securing great deals.
Many express satisfaction with the smooth booking process and the value for money offered. However, a few customers report issues with payment processing and fluctuating prices, which can lead to confusion during the booking experience. Despite these minor complaints, the overall sentiment remains highly favorable, with most consumers recommending Skywings for their travel needs. Overall, Skywings Travel is regarded as a reliable and efficient choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.8 | 119 |
| Jan 25 | 4.8 | 153 |
| Feb 25 | 4.8 | 146 |
| Mar 25 | 4.8 | 147 |
| Apr 25 | 4.9 | 121 |
| May 25 | 4.9 | 96 |
| Jun 25 | 4.9 | 102 |
| Jul 25 | 4.8 | 116 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently booked my ticket Delhi to Heathrow”
“Our credit Card company confirms Skywings as the merchant having received payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 0% | 1,000 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Skywings Travel is #2 of 5 on overall rating in this group.
500 reviews of Skywings Travel. Filter by what matters to you.
I introduced a colleague of mine to Skywings as my family always purchase our tickets from Skywings. My Friend was very impressed with Haris. Mr Surandran purchased a ticket in March 2025 and he told me Haris found him the most suitable flight with a great price. His customer service is great. Very friendly and efficient.
Skylar had good prompt response and called back to check all tickets have been issued
My trip was pleasant. Well organised. Agent Harris helped. Thanks skywings
Mr HARIS give the good ofter I am very satisfying I am 9 years with sky wings good customer service
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This was my first time using sky wings however the service and the staff was great! They booked my flight to India exactly how I wanted it to be. Thank you Harris
When I booked the flight, 20 minutes later a call asking me by name wanted me to pay £500 for us to seat together. I said no and paid the airline only £97. to all seat together. On the way home we wanted to move our flights back a week, the airline quoted us £90. but said we needed to change the flight though the booking agent. so we contacted skywings, they wanted £500 then dropped it to £400. stay away this is a con travel agents, I would say half the reviews are fake or even more. you have been warned, it may look cheaper but they will find ways to make up the money.
It was first experience with Sky wings and would say it turned out really satisfactory. Had word with SKYLAR and services was very prompt , looking for the ticket no and details of it and Skylar was so quick in responding with the correct information. Looking forward to coming back to do more bookings !!! Cheers SKYLAR
Skylar helped me book my tickets, his response was quick and was in contact with me till the end of process
There service are too uncomfortable and unacceptable I am really disappointed and upset about there service almost two weeks they didn’t give me my refund. I had a refund request last 28th of January cause airline cancelled my flight but I didn’t receive my refund yet
Twinkle was really helpful checking the best flight options for me and making sure I was booking the right flights I wanted with the correct, timings, travel, itinerary and bagging options.
Excellent communication and service provided by Carol Smith. Response was very quick on inquiry.
Mr. Kevin Hart provided exceptional assistance, making the entire process seamless and stress-free. Highly recommended!
Mr. Kevin Hart was extremely helpful and made the process smooth and hassle-free. Highly recommended!
I forgot to put my full name on my ticket. Rang and spoke to Skylar and he talked me through the process of correcting this. Made it all very easy, thank you. Cost me £90 but we won’t go down that road!!!!
I must say I was delighted with the service you provided ( specially travel agent Twinkle) - it was just what i wanted. This is the fourth time I have used your services, and all four times you provided a faultless experience. I will definitely recommend you to others, and will use you myself for all our foreign trips. Big thank you to Twinkle.
Booked my tickets over the phone with skylar Amazing customer service from him Would recommend to everyone
Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
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