Thank you Carol help me to change my…
Thank you Carol help me to change my flight ticket !

Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
Skywings Travel receives overwhelmingly positive feedback, with customers frequently praising the outstanding service and helpfulness of agents like Kevin Hart, Haris, and Kathy Wilson. Reviewers highlight the professionalism and patience of the staff, who assist in navigating bookings and securing great deals.
Many express satisfaction with the smooth booking process and the value for money offered. However, a few customers report issues with payment processing and fluctuating prices, which can lead to confusion during the booking experience. Despite these minor complaints, the overall sentiment remains highly favorable, with most consumers recommending Skywings for their travel needs. Overall, Skywings Travel is regarded as a reliable and efficient choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.8 | 119 |
| Jan 25 | 4.8 | 153 |
| Feb 25 | 4.8 | 146 |
| Mar 25 | 4.8 | 147 |
| Apr 25 | 4.9 | 121 |
| May 25 | 4.9 | 96 |
| Jun 25 | 4.9 | 102 |
| Jul 25 | 4.8 | 116 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently booked my ticket Delhi to Heathrow”
“Our credit Card company confirms Skywings as the merchant having received payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 0% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Skywings Travel is #2 of 5 on overall rating in this group.
500 reviews of Skywings Travel. Filter by what matters to you.
Thank you Carol help me to change my flight ticket !
I booked my flights with skywings through Scott I was very pleased very professional and I would definitely recommend skywings to others and my future bookings
Scot was brilliant. He organised our group booking of 8 - managing dates and times to ensure we were all on the same flights and sat near each other. He was professional, courteous and compassionate - nothing was too much trouble. Given our experience with Scot will definitely book with Skywings again.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Scott was really helpful and I would definitely recommend using him at Skywings
Helpful customer service. Thanks Patrick
Found on comparison site. Used them for the first time very positive experience. Henry was fast and efficient
Ronnie was very helpful. Got the job done quickly and swiftly
Excellent experience with SkyWings. Carol Smith was really helpful and it was also a great price! Much appreciated!
You asked for another review, here it is! Call you to run the price up AFTER you've paid. Asked me for a review then commented to call my comments baseless, and now wont return my calls to explain which part was baseless. I saved the chat transcripts from conversations that show these aren't baseless, but it appears they only want to cover their tracks and accuse their customers of lying. Dont use!
I had a very nice back and forth with a very helpful representative from Skywings, his name was Skylar. He helped me arrange tickets for my trip at a very reasonable price with the current market. I was impressed and satisfied. I'd recommend this company :)
I booked my trip from London to Doha and KUL via the Sky Wings website and it was very easy and cheaper than other websites. I also recieved a call from Twinkle after I booked online who confirmed my booking which I found very helpful and reassuring.
Twinkle helped me book a ticket, fast efficient service
Peter has been great throughout my booking experience. The customer service received was extremely helpful and timely. I’d recommend using Skywings to anyone looking for flights
Skylar was so friendly and instantly rang me once I’d booked confirming that they would upgrade me to flexi at no extra cost. He was so helpful and friendly, this is my first experience with this company and I would definitely come back and recommend to others!
Skylar was absolutely amazing. Fantastic customer service. Will be using these guys again but more specifically Skylar himself. Prices were reasonable but customer service and communication was brilliant. Had a very awkward booking but he dealt with it no issue.
Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
This profile hasn't been claimed by the business owner.