I've had this sofa for nearly a year…
I've had this sofa for nearly a year and it's held up beautifully, with no sagging or fading. It looks fantastic in my living room and feels super comfortable.

Soka Home is a furniture retailer dedicated to providing affordable luxury furniture to customers across the United States. The company offers a diverse selection of products, including sofas, sectionals, beds, dining tables, and outdoor furnishings, catering to various home styles and preferences. Soka Home emphasizes quality and style, ensuring that customers can find elegant solutions to enhance their living spaces. Targeting homeowners and renters alike, Soka Home aims to make the process of furnishing a home accessible and enjoyable. The company features a range of collections, from contemporary designs to classic pieces, allowing customers to create their ideal living environment. In addition to its product offerings, Soka Home also runs promotional sales and a trade program, further supporting its commitment to affordability and customer satisfaction.
Soka Home receives high praise for its sofas, with many reviewers highlighting their comfort, durability, and aesthetic appeal. Customers express love for their purchases, noting that the sofas hold up beautifully over time without sagging or fading.
The service is often described as great, with positive experiences reported regarding the support team’s responsiveness, especially when addressing issues like missing parts. However, there are significant complaints about the company's service post-order, with some consumers facing long delays in delivery and difficulties obtaining refunds. Instances of poor communication and unresolved issues have left a sour taste for a few customers. Overall, while many are satisfied with their sofas and the initial service, the negative experiences regarding order fulfillment and customer support cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 226 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 28 |
| Sep 24 | 5.0 | 17 |
| Oct 24 | 4.6 | 11 |
| Nov 24 | 4.6 | 24 |
| Dec 24 | 4.8 | 28 |
| Jan 25 | 5.0 | 9 |
| Feb 25 | 4.8 | 14 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 4.0 | 14 |
| May 25 | 4.9 | 8 |
| Jun 25 | 4.3 | 14 |
| Jul 25 | 4.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 226 most recent reviews.
“I misplaced a connector while putting it together, but the support team was amazing”
“Ordered 15 days ago and was told delivery would be 2-3 weeks”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.5 out of 5 (good) | −10% | 226 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.2 out of 5 (fair) | — | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 |
Bottom line: Soka Home is #2 of 5 on overall rating in this group.
226 reviews of Soka Home. Filter by what matters to you.
Over a year ago
I've had this sofa for nearly a year and it's held up beautifully, with no sagging or fading. It looks fantastic in my living room and feels super comfortable.
Over a year ago
I misplaced a connector while putting it together, but the support team was amazing. They shipped the part right away and followed up to ensure everything was okay.
Over a year ago
It's a great sofa, though the color is a bit lighter in person than it looked online. Still, it's beautiful and works perfectly in my space.
Over a year ago
We've had this sofa for almost a year, and it has held up beautifully. It's still just as comfortable as day one, with no sagging or fading.
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I've had this sofa for nearly a year and it's held up beautifully, with no sagging or fading. It looks fantastic in my living room and feels super comfortable.
I misplaced a connector while putting it together, but the support team was amazing. They shipped the part right away and followed up to ensure everything was okay.
It's a great sofa, though the color is a bit lighter in person than it looked online. Still, it's beautiful and works perfectly in my space.
We've had this sofa for almost a year, and it has held up beautifully. It's still just as comfortable as day one, with no sagging or fading.
Ordered 15 days ago and was told delivery would be 2-3 weeks. Contacted them a week ago and was told sofa would be shipped immediately and the missing section would ship separately since a it was out of stock. Then radio silence...won't answer calls or emails..no shipping date or confirmation of shipping. Buyer beware!
Right out of the box, it had a pleasant, clean leather scent instead of a factory smell, which I appreciated.
The pictures are beautiful, believed the reviews on their page. So I took the leap and bought a couch. 3 months no couch. I call and they say all the pieces have shown up at the warehouse. The delivery company metropolitan, from the start was horrible, they say their policy as a moving company is they can not set day or time. You will only know the week of… ( My job at the hospital, does not let me take off a week to just see what day and time they pick) SOKA Homes will not give refund even though I have not received couch. Told them the horrible inconvenience of the delivery company has made me not even want the couch. In surgery ( my job, on a day that they weren’t even originally supposed to even come) show up at my house, the company was rude and mad I was not there at my house on a week, a day, a time that was not even on their paperwork. SOKA homes apologized but has not fixed anything. No couch, no refund, won’t even allow me to talk to a supervisor. I recorded all conversations of them changing their own names, lying, videos of them at my house on a day, week, time not discussed and saying they would stay, and immediately leaving saying on the phone that they would stay. The worst experience with any company I have ever had! BEWARE ITS A SCAM
If I can I will give ZERO stars, I requested a refund over a month ago and they have partially refunded $2000 of $6682.24. I have been contacting their customer service team and they have been unresponsive. DO NOT BUY FROM THIS COMPANY THIS IS A SCAM!!
This sofa is pet-approved! Our dog loves curling up on it, and I love that the fabric doesn't attract too much fur or scratch easily. Cleaning is a breeze - just a quick vacuum and it's good as new. We've had it for 6 months and it still looks showroom fresh.
One unexpected bonus: the sofa came with removable covers! As someone who likes to keep things spotless, this was a huge plus. I've already washed the cushion covers twice and they held up perfectly. The color didn't fade at all. It's rare to find something that's both chic and practical these days.
I like the sofa, but I think it would be helpful if there were videos or 360° views online before purchase. The photos are nice, but I was unsure about how they looked from certain angles. Luckily, it looks great in person, but more visuals would've made the decision easier.
We've had this sofa for a few months now and it still feels brand new. I appreciate how the back support doesn't sink with use. It's spacious enough for the whole family to lounge, and I love the modular design that lets us rearrange it depending on the occasion.
Love this sofa! It's become the coziest spot in our home - perfect for movie nights or afternoon naps. The cushions have just the right amount of firmness, and the design fits effortlessly into our living room decor.
It is nerve-racking to order a $4000 couch without seeing it in person and testing it. The couch was delayed for over a month, and we felt very anxious. However, the customer service is amazing; we finally received it yesterday. Most importantly, the wife loves it! I will order other pieces in the future.
I'm so pleased with how well my sofa is holding up after months of use. The ease of cleaning is a major bonus - just a quick wipe down and it's as good as new.
This was my first purchase with Soka, and also my first time making a large furniture purchase online. I was nervous. Soka wasn't a familiar name. I had gone through CB2, Pottery Barn, Crate and Barrel, and other popular sites. Eventually, I decided on a sofa from Soka for the basement theater. It seemed to be a good fit for the aesthetics I was looking for and for the price. When I inquired about the size and potential customization to fit our large family, the customer service representative responded quickly and was very helpful in providing the sizing details. With an additional piece, the sofa turned out to be exactly the size I was looking for. The service team continued to be prompt and professional in helping me work through delays in the remodeling process until I was able to receive the shipment. The purchase was a great experience. I'd buy again.
The sofa is quite lovely and feels well-made. I found the color a tad trickier to match with my decor than anticipated, though - it appeared warmer online but has a cooler tone in natural light.
I was so impressed with the customer service - they answered my pre-order questions quickly and were super friendly. Shipping was also speedy, and the sofa arrived in perfect shape thanks to the careful packaging.
This sofa is just beautiful in person! Its sleek, modern design fits my minimalist decor perfectly, and the color is exactly what I expected from the website - I've even gotten compliments on it!
I've had this sofa for about two months, and I'm so pleased with how comfortable it is! The cushions have the perfect firmness and haven't sagged one bit, and the fabric feels both soft and durable.
Soka Home is a furniture retailer dedicated to providing affordable luxury furniture to customers across the United States. The company offers a diverse selection of products, including sofas, sectionals, beds, dining tables, and outdoor furnishings, catering to various home styles and preferences. Soka Home emphasizes quality and style, ensuring that customers can find elegant solutions to enhance their living spaces. Targeting homeowners and renters alike, Soka Home aims to make the process of furnishing a home accessible and enjoyable. The company features a range of collections, from contemporary designs to classic pieces, allowing customers to create their ideal living environment. In addition to its product offerings, Soka Home also runs promotional sales and a trade program, further supporting its commitment to affordability and customer satisfaction.
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