Sonic Auto Transportation is a prominent player in the vehicle relocation industry, specializing in cross-country car shipping services. The company provides comprehensive solutions for the transportation of vehicles, ensuring that customers receive their cars safely and efficiently across the United States. Sonic Auto Transportation caters to a diverse clientele, including individuals relocating for personal reasons, businesses requiring fleet transportation, and dealerships needing vehicle transfers.
With a focus on customer satisfaction, Sonic Auto Transportation offers various transport options, including open and enclosed shipping. Customers can easily obtain quotes by providing their vehicle information, origin, and destination through the company’s user-friendly website. By prioritizing reliable service and transparent communication, Sonic Auto Transportation aims to meet the varied needs of its customers in the vehicle shipping market.
Sonic Auto Transportation has a positive customer experience.
Sonic Auto Transportation receives high praise from customers for its excellent service and communication throughout the vehicle shipping process. Many reviewers highlight the professionalism and responsiveness of staff members like Robin, Albert, and Christian, who make the experience seamless and stress-free.
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The majority of customers appreciate the reasonable pricing and timely delivery, with vehicles arriving in good condition. However, some consumers express dissatisfaction regarding unexpected price changes, with one reviewer noting a discrepancy between the quoted and final prices. Despite these concerns, the overall sentiment remains overwhelmingly positive, with many repeat customers recommending Sonic for its trustworthy service.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,000
100%
● Low
4.6 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.6
12-month avg
4.6
All-time
4.6
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.8
62
Sep 24
4.7
64
Oct 24
4.8
83
Nov 24
4.7
91
Dec 24
4.6
61
Jan 25
4.5
87
Feb 25
4.7
57
Mar 25
4.6
97
Apr 25
4.5
81
May 25
4.6
128
Jun 25
4.6
130
Jul 25
4.5
59
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 450 positive reviews
Delivery38%
170 mentions
Customer service30%
136 mentions
Prices & value22%
100 mentions
Fast & efficient15%
68 mentions
“Great communication, quick and easy pickup and delivery”
On “Delivery” · Jul 18, 2025
Top complaintsof 42 negative reviews
Pricing62%
26 mentions
Cancellation36%
15 mentions
Charges29%
12 mentions
Payment issues24%
10 mentions
“Bait and switch tactics”
On “Pricing” · Jul 11, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Ask for Anthony Daniel he helped me out so much more than what i had expected. He was great at helping me stay within my budget after my quoted price of $400 had been shot up to $850 he was able to convince my driver to take my car all the way from illinois to south carolina for only $550
They gave me the best experience I ever had with a shipper. They were honest, upfront pricing, and kept all their promises to me. No doubt about it this company is in a class of their own. More shipper can learn from them on how to treat a customer fair! My car was perfect and they kept in constant communication with me. Thank you guys so very much for your service and honesty.
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Stefan Davis was a great help. Delivery was great. The driver was communicative and on time. Only downside was there was a slight increase in price of service from the original quote.
This company was great. The price was affordable, delivery time was phenomenal, and Stefan helped me get the best rate, along with having good communication throughout the process. Would recommend this place to others!
This company quoted me one amount, we signed a contract, then they jacked up the price at the very last minute. I needed my car so I was forced to sign a new contract rather than fight the cancellation fee and find a new vendor.
In response to the business reply - that is simply untrue. Not once did a representative say the price could exceed the quote and the contract gave a line for "total cost", not "estimate". When I made that clear to the business, they changed the wording in the contract to say "final total cost".
In my experience with Sonic Transportation, I successfully transported my 23-t bucket to Michigan through their services. My personal contact was Robin, and I found the entire process to be highly professional and effective.
The sole significant concern I encountered was that the broker initially provided a quote of $500, while the carriers wanted $775. Ultimately, I decided to proceed with the service. I strongly advise individuals to thoroughly verify the information provided by both the broker and the carrier to prevent any potential misunderstandings.
The carrier I utilized exhibited exceptional professionalism throughout the process. They meticulously documented the entire journey with photographs, ensuring that my vehicle arrived at the destination in pristine condition.
It is essential to recognize that the quote received from the broker may not accurately reflect the actual cost incurred with the carrier. By the time the delivery is scheduled, it is often during the fourth quarter, and individuals may feel compelled to proceed with the service despite any reservations.
In retrospect, there should be greater accuracy with brokers and carriers regarding their quotes.
5 Stars - Excellent and Secure Car Shipping Experience!
I recently had my car shipped with Sonic Auto Transportation, and I couldn’t be more satisfied with the experience. From start to finish, the process was incredibly smooth and secure. A huge shoutout to Robin Vasquez, who was professional, communicative, and ensured that everything went seamlessly.
He kept me informed at every stage, answered all my questions promptly, and made the entire shipping process stress-free. My car arrived on time and in perfect condition, just as promised. If you’re looking for a reliable and trustworthy auto transport service, I highly recommend Sonic Auto Transportation, and I especially recommend working with Robin!
Thank you for the outstanding service!
Very dishonest people stay away from those rip off read their reviews .they will quote you very low quote then they will triple it and 200 if you cancel bad business
I would definitely recommend sonic auto I worked with Anthony and he got my car to me in a timely manner and made me very comfortable that my car was being safely transported
Thank you Anthony and sonic auto transportation.
I had a great experience with Sonic Auto Transportation on delivering my daughter’s car from Houston, Texas to Southern California. John Gardner was amazing to work with. He was very helpful and worked with me on getting me the best price. He kept me updated on everything. I highly recommend working with John.
Great service Mateo was very helpful we had a hiccup with a driver and he fixed it right away made sure that I was informed the whole time about what was going on with my vehicle all together a very pleasant experience.
“I recently had my 2020 Chevy Sonic delivered through Sonic auto transport, and I couldn’t be more impressed with their service. The shipping was incredibly fast, and their communication throughout the process was top-notch. From start to finish, they kept me informed, answered all my questions, and ensured a smooth delivery. The car arrived in perfect condition, exactly as expected. If you’re looking for a reliable vehicle delivery service, I highly recommend Sonic 2020!”
Originally I was using Shipwit to transport my vehicle and I found that company to be very unresponsive. Getting information about my vehicle's ship status was like pulling teeth. Then after ten days I switched to Sonic Transport it was like a 180. Jeff, my agent with Sonic, was great. He was quick to response and very proactive. He had my vehicle under contract in one day and transported in 3 days.
Sonic Auto Transportation did a great job transporting my 2 vehicles from Kentucky to Florida. Albert Bryant was my point of contact and he went above and beyond getting everything arranged for this transport from finding a driver to making sure the cars were picked up when I needed them to be picked up to the delivery of the cars in my driveway. Great job Albert.
We were desperately in need of a transport from Texas to Virginia in a couple of days. Sonic Auto Transportation came to the rescue. Thank you, Mr. Stefan, for everything. This was our first, and you made it the best.
Sonic Auto Transportation is a prominent player in the vehicle relocation industry, specializing in cross-country car shipping services. The company provides comprehensive solutions for the transportation of vehicles, ensuring that customers receive their cars safely and efficiently across the United States. Sonic Auto Transportation caters to a diverse clientele, including individuals relocating for personal reasons, businesses requiring fleet transportation, and dealerships needing vehicle transfers.
With a focus on customer satisfaction, Sonic Auto Transportation offers various transport options, including open and enclosed shipping. Customers can easily obtain quotes by providing their vehicle information, origin, and destination through the company’s user-friendly website. By prioritizing reliable service and transparent communication, Sonic Auto Transportation aims to meet the varied needs of its customers in the vehicle shipping market.