Sonic Auto Transportation is a prominent player in the vehicle relocation industry, specializing in cross-country car shipping services. The company provides comprehensive solutions for the transportation of vehicles, ensuring that customers receive their cars safely and efficiently across the United States. Sonic Auto Transportation caters to a diverse clientele, including individuals relocating for personal reasons, businesses requiring fleet transportation, and dealerships needing vehicle transfers.
With a focus on customer satisfaction, Sonic Auto Transportation offers various transport options, including open and enclosed shipping. Customers can easily obtain quotes by providing their vehicle information, origin, and destination through the company’s user-friendly website. By prioritizing reliable service and transparent communication, Sonic Auto Transportation aims to meet the varied needs of its customers in the vehicle shipping market.
Sonic Auto Transportation has a positive customer experience.
Sonic Auto Transportation receives high praise from customers for its excellent service and communication throughout the vehicle shipping process. Many reviewers highlight the professionalism and responsiveness of staff members like Robin, Albert, and Christian, who make the experience seamless and stress-free.
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The majority of customers appreciate the reasonable pricing and timely delivery, with vehicles arriving in good condition. However, some consumers express dissatisfaction regarding unexpected price changes, with one reviewer noting a discrepancy between the quoted and final prices. Despite these concerns, the overall sentiment remains overwhelmingly positive, with many repeat customers recommending Sonic for its trustworthy service.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,000
100%
● Low
4.6 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.6
12-month avg
4.6
All-time
4.6
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.8
62
Sep 24
4.7
64
Oct 24
4.8
83
Nov 24
4.7
91
Dec 24
4.6
61
Jan 25
4.5
87
Feb 25
4.7
57
Mar 25
4.6
97
Apr 25
4.5
81
May 25
4.6
128
Jun 25
4.6
130
Jul 25
4.5
59
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 450 positive reviews
Delivery38%
170 mentions
Customer service30%
136 mentions
Prices & value22%
100 mentions
Fast & efficient15%
68 mentions
“Great communication, quick and easy pickup and delivery”
On “Delivery” · Jul 18, 2025
Top complaintsof 42 negative reviews
Pricing62%
26 mentions
Cancellation36%
15 mentions
Charges29%
12 mentions
Payment issues24%
10 mentions
“Bait and switch tactics”
On “Pricing” · Jul 11, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
I needed my car delivered to a very remote northern area in the US. And Grace worked very hard to find a carrier that would take my car up there. The car was delivered on time and in perfect condition. Thank you, sonic
The Customer Service is horrible. Jeff was the one who was supposed to get my car shipped to me & he had a bad attitude. At first he told me that I’d only have to pay $375 then the next day which was the day it was supposed to be picked up & delivered but it didn’t get delivered til that next day anyways he said it’ll be $750 since nobody wanted to do it for $375 but I told him I’d only pay $550 then all of a sudden he found somebody else to do it for that amount but before the agreed amount when he told me it’ll be $750 I said I want to cancel everything & he said it’ll be a $200 cancellation fee smh so we just agreed to $550 but they did pay $100 towards the shipping fee because the driver dropped it down to $650 but when i told Jeff I’d only pay $550 he said they’d pay $100 towards it so that’s the only reason I gave them 2 stars. He switched drivers twice & The person who delivered had his wife with him & was driving a regular pick up truck that sounded like it was about to break down & he had my car on a trailer, I thought a bigger truck with a bigger trailer like the ones with 3 or 4 rows was going to deliver it they made it seem like it would be like that & they couldn’t speak English so they had to call the dispatcher to translate. I won’t ever go thru a vehicle shipping company ever again because it’s all a scam to get them more money smh. Btw Jeff told me to leave a review saying his mom is undergoing surgery & that he’s trying to take any cent from his company which pays bonus for reviews I guess he thought I’d lie because of that which might not even be true.
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My experience with Sonic was excellent. They picked up my vehicle at the exact time they said they would. The driver was courteous and respectful. Sonic gave me advance warning when my car would be at the drop off location. If you are looking for a reasonable and dependable company, look no further.
Easiest way to ship my vehicle. Saved myself PTO at work and it cost me the same if I were to transport it myself. It's a no brainer. Support Sonic Auto Transportation. Thanks Sonic and thanks to Grace for her courteous service.
Paul Carter was extremely helpful and made the transportation of my vehicle very smooth. Sonic Auto Transportation was cost effective, but more importantly the communication through the process and status updates were very useful. I would highly recommend Sonic Auto if you have car transportation needs.
The car made it on time and safe which was great. The issue is the price was changed last minute and needs to be addressed. Get the price straight first before you put me on the line last minute. The improper quotes are terrible.
Anthony of Sonic Auto transportation has always been very helpful and wonderful infact this is my second time using this company’s services. The service rendered is seamless from start to finish. Will definitely recommend others looking for a reliable and fast auto transportation service to give this company a trial. I enjoyed the service 👍
I had to ship my elderly aunt’s car from Florida to Nevada so I can sell it. Mateo Richardson gave me the best price and explained all of the costs and process. The car was delivered in 5 days. I highly recommend Sonic Auto Transportation company.
I would recommend this company to any one the driver Ariana was awesome he delivered 2 of my vehicle safe and sound the price was great along with the communication
Jeff was really helpful and professional. Everything went smoothly. I commend his professionalism. I look forward to working with him more in the near future.
needed my shipped 225 miles, was quoted $275.00,
great price, the day that they were scheduled to pick up the car they call me and say the driver was having
problems with his truck and they would find another driver which they did, $675.00 I had no choice be the car need to be moved the day that they told me they would pick it up.
total rip-off, do not trust them
I needed my Tundra hauled to Wisconsin in short notice. Sonic has a great website, and they are easy to interact with, and they always respond. Jeff Buckley is especially good at finding you a hauler and seeing the process through.
I had my vehicle transported from Orlando, Florida.and Tess Rodgers gave me a Good price, compared to other companies.....It took 2 days and my vehicle was here.The Driver brought my vehicle right up to my driveway so I could inspect it.Awesome job Sonic!!!!
Sonic Auto Transportation is a prominent player in the vehicle relocation industry, specializing in cross-country car shipping services. The company provides comprehensive solutions for the transportation of vehicles, ensuring that customers receive their cars safely and efficiently across the United States. Sonic Auto Transportation caters to a diverse clientele, including individuals relocating for personal reasons, businesses requiring fleet transportation, and dealerships needing vehicle transfers.
With a focus on customer satisfaction, Sonic Auto Transportation offers various transport options, including open and enclosed shipping. Customers can easily obtain quotes by providing their vehicle information, origin, and destination through the company’s user-friendly website. By prioritizing reliable service and transparent communication, Sonic Auto Transportation aims to meet the varied needs of its customers in the vehicle shipping market.