Please don't buy this it's not what…
Please don't buy this it's not what appears on advertising. You can get better quality and down to earth price on temu.

Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
Ultra Car Mats receives mixed feedback from customers, with a notable divide in experiences. Many reviewers appreciate the quality and aesthetic appeal of the mats and seat covers, highlighting their ability to enhance vehicle interiors and fit snugly.
Positive comments often mention excellent customer service, with quick refunds for incompatible products. However, a significant number of consumers express dissatisfaction, citing issues with product fit, quality, and delivery delays. Complaints include receiving incorrect orders, poorly fitting seat covers, and a lack of effective customer support. Overall, while some customers are pleased with their purchases, the prevalence of negative experiences regarding product quality and service leads to a generally unfavorable sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 335 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 28 |
| Sep 24 | 2.5 | 12 |
| Oct 24 | 2.2 | 13 |
| Nov 24 | 2.2 | 12 |
| Dec 24 | 1.5 | 24 |
| Jan 25 | 2.9 | 13 |
| Feb 25 | 3.1 | 19 |
| Mar 25 | 2.8 | 13 |
| Apr 25 | 4.3 | 44 |
| May 25 | 4.0 | 39 |
| Jun 25 | 4.2 | 27 |
| Jul 25 | 3.2 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 335 most recent reviews.
“Great customer service”
“Its been over a week now and I have still not received any return details or refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +82% | 335 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Ultra Car Mats is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.9).
335 reviews of Ultra Car Mats. Filter by what matters to you.
Please don't buy this it's not what appears on advertising. You can get better quality and down to earth price on temu.
I haven't received the right order. This was months ago. I have sent many emails and only had one reply saying someone from customer service will be in contact. Avoid!!!
Ordered new seat covers for my truck. First it took forever to receive them and when I finally did there was a couple of fitting issues. I emailed them and they replied that they would fix the problem. That was 3 weeks ago and I have sent 6 emails with absolutely no response. Their customer service is non existent and I would recommend NO ONE EVER ORDER FROM THEM!!!!!! Just a waste of money!!!!
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Polarized pattern: few middle ratings. 46% of recent reviews are 4–5★ and 51% are 1–2★.
Where do I start. Ordered a full set of 'Quality' custom seat covers for a 2022 Ford Ranger double cab. What I received was a very poorly made set of universal seat covers which are of a very poor quality and standard. They were not cheap costing £150 + and to be honest they are not worth more than £30 !!! The fit is extremely bad and the couplings to keep the covers in place are cheap and nasty. No instructions how to fit the so thanks to Youtube I found a very poor video by Ultra car Mats which was very poor to say the least. Needless to say that when I thought that they were supplied in the UK as the site had a UK address they actually came from CHINA. To much of a hassle to send them back so they will soon be going into the bin. If you want seat covers go elsewhere. There are no holes for head rest but the rear of the set panel has a zip which serves no purpose.
I ordered custom seat covers and floor mats. Over $500 dollars. What I thought I was ordering was worth the price...what i received was vastly different. The search covers are not custom to my vehicle. They are barley over what I could buy at an auto parts store. These seat covers are big and baggy, and most definitely not custom. I reached out to customer service and they agreed to return them. However, after multiple days of waiting I've heard nothing further about my return label, not have they canceled my payments with klarna.. DO NOT DO BUSINESS WITH THIS "COMPANY" THEY ARE SIMPLY RIP OFF ARTISTS! YOU WILL NOT GET WHAT YOU PAY FOR. ZERO STARS IS MORE LIKE IT!!!!
This was a mistake and this company will send you some seat covers the quality is crap. The covers stitching separated as I installed them and the color is much different than what is pictured. I have been in contact with their customer service department about an exchange but there is no return email from them Now this next observation should make you feel to go elsewhere. Ready? There is no telephone number and no customer service department to help you. Just some automated reply that they have your request and will get back to you. That's it and that was a week ago. I lost $200 on this one so let my lesson educate you that this is all B.S. Be extremely careful, better yet find a different company to get your covers from.
The seat cover fitment was not good, on the front seat, there was a huge gap in the area where the seat back and seat bottom meet. The rear seat, the covers actually partially cover the seat belts and prohibit use of the seat belts! Ordered for a 2025 Sant Fe. Contacted UCM and got an itital reply but they have not replied to my next 3 emails about a return! SAVE YOUR MONEY, but from someone more reputable.
Absolutely awful customer services. Car seats arrived damaged, they asked me to open the package fully, which I did, I noticed there was no way of fitting the front seat covers to my car, it didn't have any way of accessing the leaver to move my seat forward to enable access to the rear seats. Its been over a week now and I have still not received any return details or refund. Emails are not replied to, there is not phone number and it is driving me mad. On another note the quality of the seat covers do not warrant the cost, the side panel of the front seat is nylon and looks cheep. Definitely would not recommend this company.
**One Star Review:** I regret purchasing these seat covers for my Chevy Silverado. I spent $300 on what I thought would be a quality product, but as soon as I applied a small amount of pressure on one of the straps, they all broke. The quality is incredibly disappointing. To make matters worse, I tried reaching out to customer service for a full refund, and they have not responded to my emails. This has been a total waste of money, and I should have known better. Avoid Ultra Car Mats!
Waited so long to get the product and they could even remember to include the achor points. Absolutley useless now I have to wait for them to post them!!!
Low quality product for the price. Poor fit, creases and wrinkles everywhere. No clips to hold the mats in place so they slide and look loose/floppy. Will try and sell on ebay to get some money back. They also not allow you to leave a review on the website, so that says something.
Very poor quality, badly fitting. Made in China (which isn't obvious from their website). Took nearly 3 weeks to arrive. Really bad quality and just didn't fit! I gave them all requested details and even photos of seats (by request).
Absolutely rubbish Ordered a set for an Audi TT, sent pics and the said they couldn't manufacture the rear seat covers BUT no refund for that. Covers arrive for front seats and wouldn't fit They asked for photos of the seats which I had originally supplied so their technical team could make. ``i have wasted the best part of £300, avoid them at all costs
The product is cheap and not what they say they are are made of, and then the company says I should have bought the warranty with the car mats.
Very poor quality, badly fitting. Made in China (which isn't obvious from their website). Took nearly 3 weeks to arrive. Really bad quality and just didn't fit! I gave them all requested details and even photos of seats (by request). I did get a refund, but only after I hassled them a few times via email. Avoid. A very poor product and service.
Absolute bullshit seat covers. You take a compatibility quiz for your specific car seats, receive a confirmation that covers fit seats, order $200+, then get some inferior cover that looks like a special order from Temu. Customer service is an absolute joke! You're better off getting "off the shelf covers" from Walmart! These covers are going straight to the dumpster!
I received my order and it didn’t fit my car ….trying to return it to them is a living nightmare….do not buy from this company
I can't get any customer service response! Mats are dangerous. They don't fit right and bunch up around the accelerator. I am trying to return but cannot get any response. No phone number. Very shady. Beware.
Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
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