Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
Ultra Car Mats receives mixed feedback from customers, with a notable divide in experiences. Many reviewers appreciate the quality and aesthetic appeal of the mats and seat covers, highlighting their ability to enhance vehicle interiors and fit snugly.
Positive comments often mention excellent customer service, with quick refunds for incompatible products. However, a significant number of consumers express dissatisfaction, citing issues with product fit, quality, and delivery delays. Complaints include receiving incorrect orders, poorly fitting seat covers, and a lack of effective customer support. Overall, while some customers are pleased with their purchases, the prevalence of negative experiences regarding product quality and service leads to a generally unfavorable sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 335 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 28 |
| Sep 24 | 2.5 | 12 |
| Oct 24 | 2.2 | 13 |
| Nov 24 | 2.2 | 12 |
| Dec 24 | 1.5 | 24 |
| Jan 25 | 2.9 | 13 |
| Feb 25 | 3.1 | 19 |
| Mar 25 | 2.8 | 13 |
| Apr 25 | 4.3 | 44 |
| May 25 | 4.0 | 39 |
| Jun 25 | 4.2 | 27 |
| Jul 25 | 3.2 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 335 most recent reviews.
“Great customer service”
“Its been over a week now and I have still not received any return details or refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.9 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +82% | 335 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Ultra Car Mats is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.9).
335 reviews of Ultra Car Mats. Filter by what matters to you.
I went with the black and beige combination and I'm seriously impressed. It complements the original interior beautifully. The fit is snug, the stitching is spot on, and I've already had compliments from passengers. This is the kind of product that makes a real difference to your everyday driving experience.
I ordered front seat covers for a 2017 RAM. It was certainly easy to order. The product arrived faster than expected, is stunning and not a cheap flimsy leather. However, they did not fit properly. They buckled and puckered everywhere. I went back to the website, read the instructions on how to get a refund and a return label. I took the photos they wanted, emailed them on 2.25.25. I followed up with another email on 02.26.25. They replied on 02.27.25 that I would hear from the refund department within next few days. 03.03.25 I emailed as it had been 4 days and by then I had read all the reviews here and was worried. 200.00 is a lot of money to be out. I heard nothing. 03.05.25 I emailed again and they replied the same day that the refund had been initiated and I should see it within 2-3 working days and I did not need to return the seat covers just discard them. 03.07.25 the refund was in my account. It took perseverance on my part and even though their replies where very slow, they did do the right thing and refund the money.
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Polarized pattern: few middle ratings. 46% of recent reviews are 4–5★ and 51% are 1–2★.
Parcel arrived damaged . Looks like someone cut through to see what's inside . No protection for items . Packing issue . Overall product looks good .
They aren't totally bad But came without a stitch of instructions and missing clip parts. Was not that Easy to install but it could have been the tight fit in my pickup. Plus I did not receive a tracking email and basically had to send a not nice email to get a response. Give them a 3
The seat covers came. I like the material and stitching. The fit for my f350 was pretty close. They don't lay exactly against the seat. This hole set could definitely use more mounting straps. There are only 6 straps on the whole set. Side does not cover seat and looks awful.
Website looked good and they have clearly curated their reviews but they do not disclose these products come from China and are definitely not "3d scanned" or "tailor made to order" as the website suggests. I ordered a full set of seat covers for a BMW i3 which has odd shaped seats, I was sent a dispatch notification the next day, so these were clearly NOT tailor made for each vehicle. I emailed UltraCarMats querying this and got no response. Shipping took about a week and I received a generic set of covers which I assume they just allocate a small/medium/large set based on what car you put on your order. The quality seems decent enough and they look ok from afar, but up close the fit isn't great and you can tell they're just a one-size-fits-all design. I only wanted covers to stop my kids getting their dirty shoes all over my seats, but for £200+ I kind of expected something actually tailored to my car. I'm probably going to keep them as I expect getting a refund from this company will be near impossible.
Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
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