Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
Ultra Car Mats receives mixed feedback from customers, with a notable divide in experiences. Many reviewers appreciate the quality and aesthetic appeal of the mats and seat covers, highlighting their ability to enhance vehicle interiors and fit snugly.
Positive comments often mention excellent customer service, with quick refunds for incompatible products. However, a significant number of consumers express dissatisfaction, citing issues with product fit, quality, and delivery delays. Complaints include receiving incorrect orders, poorly fitting seat covers, and a lack of effective customer support. Overall, while some customers are pleased with their purchases, the prevalence of negative experiences regarding product quality and service leads to a generally unfavorable sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 335 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 28 |
| Sep 24 | 2.5 | 12 |
| Oct 24 | 2.2 | 13 |
| Nov 24 | 2.2 | 12 |
| Dec 24 | 1.5 | 24 |
| Jan 25 | 2.9 | 13 |
| Feb 25 | 3.1 | 19 |
| Mar 25 | 2.8 | 13 |
| Apr 25 | 4.3 | 44 |
| May 25 | 4.0 | 39 |
| Jun 25 | 4.2 | 27 |
| Jul 25 | 3.2 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 335 most recent reviews.
“Great customer service”
“Its been over a week now and I have still not received any return details or refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.9 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +82% | 335 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: Ultra Car Mats is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.9).
335 reviews of Ultra Car Mats. Filter by what matters to you.
Order front and rear seat covers. Supposedly custom fit. Front seat bottoms and seatbacks fit well. Front headrest covers were clumsy fitting. Rear seats did not fit at all. No one could have even tried these and thought they fit my car. No response yet from company.
After buying some seat covers which I was very pleased with i decided to get some floor mats. There is no way that they were custom made after alot of mucking about it got them to sort off fit Basically I think that they are a waste off money and wish I'd gone elsewhere
Very disappointing! These seat covers are ment to fit your car perfectly, they don't. The front are much better than the rear overall but still don't fit properly. They are awkward to install. With poor instructions (that don't come with the seat covers).
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Polarized pattern: few middle ratings. 46% of recent reviews are 4–5★ and 51% are 1–2★.
I placed an order for front seat covers with back row add on for a Ford F150. To me, that meant that I was ordering the front and back seat covers as a package deal. I received just the front seat covers, which seem like a nice quality. The only way to contact the company is by email, which is difficult to get a timely response or ask questions. I was told that I only ordered the front seat covers and sent a link to order back seat covers at an additional cost. I sent a copy of my order to question if there could be an error and I can’t get a response. I’ve asked someone to call me and begged them to respond so that I can get this resolved. I have not installed anything yet, because I don’t have the full set. I would happily revise my review if they would not ignore me and clarify what my order actually was.
Front covers fit fairly well and look good. They were not made of the same material all the way around as shown in the videos and pictures. The sides have that sheer stretchy material. The rear covers are a hot mess and are definitely not made for a pick up with seats that lift up. I did not receive an installation guide and the videos online do not show enough detail to make it easy. In the case of the rear seats, they don't show any detail and customer service does not respond to any of the contacts i've sent them. The only reason I used this company was because they offered purple, which is what my wife wanted, and no one else did. I would definitely not use them if it was not for that. i gave them a two just because I can live with the front covers and it doesn't look like I'll be able to return them.
They arrived in a plastic bag all scrunched up. The fit is not great. There are no side straps to hold them in place . The back part of the seat cover is not long enough and no velcro strap to hold them in place. I think they are over priced. Amazon has better seat covers.
Ordered and they took their time shipping. Customer service was ok until I have issues, then they are non existent. Front seats fit ok, colors are perfect, but I had no plastic discs and metal hooks they are supposed to have for the install. I didn't want to wait, so I slipped the covers on the front seats and used ty-wraps to secure them. Looked good, fit fairly good, but there were many loose threads hanging out the front, all were like 2 to 3 inches long. The back seat covers were a joke. I have 60/40 split bench rear seat and the covers didn't fit any of them. They were made for what looked like 2 bucket seats and some goofy flat pieces for a center seat I don't have and no way to connect any of the seat covers. The head rest pieces for the rear seats looked like a child made them. Every section for the rear seats did not fit any part of the back seat. I packed it all up and sent a request for return and get my money back. Now we will see if they will honor their returns and customer service wakes up and answers their email again.
Took a couple of weeks to arrive from China. Very poor fitting especially back seats.Waste of money
I have been trying to get a refund and a return label for 2 weeks now. I spent almost $300 and reached out with 5 days after trying the seats on my vechile. They look nice but fit loose and the back seat is NOT secure if you have dogs jumping in and out. They have responded several times, said the return is being processed (6 days and counting) but I am still waiting. Beware.
The covers they show are slide overs and well fitted, what turned up was a collection of bits that don't cover or fit. I will be demanding a refund. Update: Had a refund and thrown the covers away.
Fit is ok, but not precise. Does not use manufacturer floor mat fixings, so don't stay properly in place. Biggest problem is that the quality isn't great, so not good value, and don't look like they'll last very long. Won't buy again.
Ordered mats for a 2021 Range Rover Velar.Very poor communication relating to the fitting of the drivers side mat. Plastic tabs for securing to the centre console missing but fitted to the passenger side.Velcro tabs supplied but not appropriate for this type of fixing Notified Ultra Car Mats but no response After numerous emails company did rectify drivers side mat and supplied a replacement Quality of overall product is good but communication could be a lot better
Picture looks better than product Looks cheap and not worth it
Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials. Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
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