Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials.
Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.
Ultra Car Mats receives mixed feedback from customers, with a notable divide in experiences. Many reviewers appreciate the quality and aesthetic appeal of the mats and seat covers, highlighting their ability to enhance vehicle interiors and fit snugly.
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Positive comments often mention excellent customer service, with quick refunds for incompatible products. However, a significant number of consumers express dissatisfaction, citing issues with product fit, quality, and delivery delays. Complaints include receiving incorrect orders, poorly fitting seat covers, and a lack of effective customer support. Overall, while some customers are pleased with their purchases, the prevalence of negative experiences regarding product quality and service leads to a generally unfavorable sentiment.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.9
335
100%
+0.2
● Low
2.9 / 5 overall
=
335 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.9▲ 0.2
12-month avg
3.1
All-time
2.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
2.0
28
Sep 24
2.5
12
Oct 24
2.2
13
Nov 24
2.2
12
Dec 24
1.5
24
Jan 25
2.9
13
Feb 25
3.1
19
Mar 25
2.8
13
Apr 25
4.3
44
May 25
4.0
39
Jun 25
4.2
27
Jul 25
3.2
12
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 335 most recent reviews.
Top praiseof 155 positive reviews
Customer service46%
72 mentions
Quality28%
43 mentions
Easy to use21%
32 mentions
Delivery21%
32 mentions
“Great customer service”
On “Customer service” · Jul 15, 2025
Top complaintsof 172 negative reviews
Refund31%
53 mentions
Quality27%
47 mentions
Pricing20%
34 mentions
Returns20%
34 mentions
“Its been over a week now and I have still not received any return details or refund”
On “Refund” · Jun 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
The items are of very high quality. Well made and very easy to fit. They're not as slippery as my car seat leather though. But they match my interior perfectly. Personally I believe they're good value for money and the delivery was just a few days.
I purchased Ultra car mats seat covers.
Firstly they come heavily wrinkled out of the bag -not smooth and amazing as in the video on the web page.May be with use and heat they will go smooth.
A big dissapointment for me was that the sides of the front seats are not the same heavy main fabric as in their video-they are stretch fabric.This was important because I wanted heavy fabric wear protection from side scuffing getting into the car.
The full heavy fabric construction as on their video was what i thought i was buying.
So its not what I thought I was buying or wanted to buy.
The ad is misleading
The first set of mats did not fit the car properly but Ultra car mats set a replacement set for free. These fit well. Thank you for the replacements and doing this with no hassle.
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Although I hesitated to purchase these because of the price, these defied all of the poor reviews. Although some people may receive creased seat covers, mine arrived intact and fit perfectly in a Dodge Journey—front and back. Tracking didn't work early on, but I still received it in two weeks.
Many of the reasons they are built as they are are for airbag safety, but the material fit great and didn't smell. Time will tell how they hold up, but looking great to start!
I received my order of seat covers for my 2020 Silverado and was very happy with the quality and appearance of them.however my 2 headrest pieces had unraveling in the stitching.i notified customer service and they were very helpful and asked me to send photos and were quick to reply they were sending me out 2 replacements! Was very happy with this and would recommend buying there seat covers.
I had order 2 different kinds from other advertising I had seen online and sent both back do to poor quality.these are very nice and pretty sharp looking seat covers
Recently ordered a full set of fitted mats for my Mercedes GLE - included were front,rear, 3rd seat row and a fitted boot mat. One of the front mats was not correct but this error was soon put right and the correct mat was dispatched straight away with profuse apologies from their customer service team. The mats are great and met my objective of good sound reduction qualities, ease of cleaning (just a damp cloth - no brushing or vacuuming required) and a laser cut perfect fit. I also recommend a good quality double sided adhesive tape to initially get the mats to settle down into the contours of your particular vehicle
Bought the front seat covers for a 2021 Tacoma. Just installed them. They appear well made on initial inspection. Fitting was good as they fit the contour of the seats well. There is a little buckling on the back part of the new seat cover but i sense it will flatten with sitting on them a little. The black plastic clips get pushed through however there is a backing on the manufacturers seat that prevents seeing the black clip from the back of the seat so it took some time to flip the clip to hold the cover as it had to be done from the front. We fooled around with the steel front clips as there was nothing on the underside to grab. I bent them a little to make them grab and may end up buying some different ones at the hardware store if they pop off alot. Wish i could sent a pic. They are coffee coloured with the double almond-white vertical stripe and look pretty good. Also appear to be easy to wipe off if you spill a coffee. There is some thickness to them. I will emphasize they do fit the contours of the seats well.
Like others have said these covers are clearly universal mine took 10 days to arrive and I was really surprised at the quality unfortunately they didn’t have a cut out for the drop down tables at the back of my seats so I conplained and got a quick reply stating they were sorry and would refund me which they did within 48hrs so I can’t really complain .but I did pay through PayPal which helped
Ultra Car Mats is a retailer specializing in custom-fitted car mats and seat covers designed to enhance both the comfort and style of vehicles. The company utilizes advanced 3D scanning technology to ensure that each car floor mat is tailored to provide the best possible fit for a variety of car models. Their product range includes not only car mats but also seat covers and trunk mats, all crafted from premium leather and high-quality materials.
Targeted towards car owners seeking to upgrade their vehicle's interior, Ultra Car Mats offers a selection of options in different colors and styles. The company is committed to customer satisfaction, providing free worldwide shipping and easy replacements for any order issues. With a focus on quality and fit, Ultra Car Mats aims to meet the needs of consumers looking for durable and stylish automotive accessories.