Vine Apparel is an Australian-owned online retailer specializing in women’s clothing designed for various occasions. The company offers a diverse range of apparel, including dresses, tops, bottoms, and accessories, all aimed at providing customers with practical and stylish options for everyday wear. With a focus on affordability, Vine Apparel features a dedicated sale section where customers can find items at reduced prices, ensuring that getting dressed is both easy and budget-friendly. Targeting women seeking fashionable yet functional clothing, Vine Apparel caters to a broad audience, including those looking for casual, work, and occasion-specific outfits. The company emphasizes a user-friendly shopping experience, allowing customers to browse by fit, style, and price. By prioritizing reliability and practicality, Vine Apparel aims to meet the needs of modern women who appreciate convenience and quality in their wardrobe choices.
Vine Apparel receives a generally positive reception from customers, with many praising the quality and fit of their clothing. Reviewers frequently express satisfaction with items like the Whitley jeans and Stella dress, highlighting the accurate sizing and stylish designs.
The customer service is also noted as exceptional, with several consumers appreciating the quick delivery and helpful staff. However, there are notable complaints regarding sizing inconsistencies and the quality of some materials, with a few customers expressing disappointment in their purchases. Issues with the return policy also surface, as some find it less than hassle-free. Overall, while many love the apparel and service, concerns about product quality and returns temper the enthusiasm. The sentiment leans positive, but with room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.7 | 6 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 5.0 | 6 |
| Nov 24 | 3.9 | 8 |
| Dec 24 | 4.3 | 3 |
| Jan 25 | 3.7 | 3 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 4 |
| May 25 | 5.0 | 1 |
| Jun 25 | 4.0 | 4 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Plus, the customer service is top-notch”
“I want a hassle free decent fabric garments with no hassle returns”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Quality | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.9 out of 5 (good) | 3.2 out of 5 (fair) | +23% | 60 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.7 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Vine Apparel is #2 of 5 on overall rating in this group. On value, Red Run scores higher (4.9 vs 3.2).
60 reviews of Vine Apparel. Filter by what matters to you.
This is theft ! Size are for small women ! . They do not measure anything as they claim . Size 12 has bust size 36 inches !!! Seriously for westerners it should be 40 inches ! Buyer B eaware DO NOT buy. ! Its a scam . Chinese design and sizes ! RUN
In the past I have been happy with my few purchases from Vine apparel but the last blouse I recently bought was of inferior quality. I dislike not being able to view customer reviews on each item before purchasing. Vine apparel don’t have this option available unlike many of their competitors. They only have overall testimonials which of course are not surprisingly positive. However, the thing that really annoys me is their refund policy. Through no fault of my own I get a blouse made of inferior grade material. Not only did I pay delivery fee, which is fair, I’m then charged to return it; furthermore there is a 10% handling fee. WHERE IS MY COMPENSATION FOR HANDLING FEE? I’ve done as much running around as them. I’m about $20.00 out of pocket for their inferior product. I know they defend themselves by claiming that it keeps prices down which it may well do, but personally I’d rather pay a bit more and have greater confidence in buying knowing I can return it without losing 30% of my original purchase price. I won’t be risking a purchase with them again. Can’t afford to.
Just wanted to let you know how much I love your store. The clothes are amazing and the models are great too. You actually show just what the clothing items look like on real women. Keep up the awesome work
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I usually like their product quality but this time I was disappointed in quality and in their customer service. Suede jacket looked nice online but once received, I could not remove the creases at all with a steamer or iron. Although a final sale item, it was not fit for purpose and unwearable. I had to pay the shipping fee to send it back and was deducted a handling fee off my refund. Yes it’s in their return policy but this wasn’t charge of mind, this was a product of poor quality & not fit for purpose.
My knit arrived and it was only half the length of the advertised style. False advertising
The “ Lana” dress has arrived and it is PERFECT! The length is just under the knee ….the fabric, the sleeves and the fit…ALL PERFECT! The zipper is so concealed it cannot be seen and the elastic at the back is subtle and not bulky which means it just skims and sits over the waist The side pockets are a bonus and the soft flare of the skirt is so feminine I love this dress and can’t wait for the weather to cool down! Perfect for any age ( I’m 70) Add a pair of heels or ankle boots ….great for any occasion!
I am a new customer to Vine Apparel. I am so impressed with their service, price/s and products. I have purchased 3 pairs (so impressed, I bought another 2 pairs) of Monica pants..I am a very happy bunny and so glad I found these guys.
I just wanted to say how brilliant the service is from Vine Apparel. I received my order in just 2 days. I bought the Daisy Jean's ( Dark blue) in a size 12, normally a size 12 and the BoBo top in Navy stripe. The jeans are BEYOND perfect! Perfect stretch, length and colour. So flattering my husband thought I had lost weight😄 I can wear them with wedges or platform sneakers and they look equally awesome. The top is everything I wanted this autumn. Like a shrunken Kylie long sleeve tee. I will have these on constant rotation! Thank you ladies!
Very happy with my several orders over the last year or so. The products have all been exactly how they look online and are true to size. I think the quality is really good and I have worn my items a lot and they still look smart.
I recently purchased the Sparrow Poncho. It's a lovely, unusual, glamourous but snuggly piece but, when it arrived, I realised I would not wear it as it is just not right on me (I'm very tall and need longer). However, one of my friends was delighted to take it off my hands and has already packed it to wear on her forthcoming trip to New York! She is thrilled with it. Vine provides lovely garments at ridiculously good prices, delivered quickly. I'm a repeat customer because I love their gear and think they're great.
I’ve recently purchased dresses, then I purchased more, and then I purchased more! I suddenly realised they are always bringing in new stock. It’s amazing, well priced and I particularly like models of different sizes wearing the clothes. It’s so helpful to understand the sizing and sometimes I measure against my own wardrobe to test my size selection. The clothes fit beautifully. Shipping is very reliable. Good job! Highly recommend
The star score reflects the return process. Firstly, a full refund is not FULL as the company takes 10% of the purchase, for apparent handling fees. Secondly, you then pay for your own postage label at a cost of $8.95. I think I lost approximately $20 to return two items that didn’t fit well. I personally won’t be shopping with this brand again.
Delivered 2 shirts today one orange and one hot pink..originally ordered large but emailed and changed to XL. Arrived opened the pack to find Large in the bag ???? Then the button fell off. $50 per shirt ..$100 all up...just sucks. So disappointed
Sizing is large, material is adequate. I was disappointed in quality and sizing. When buying, especially from outside Australia remember the 10% admin fee to process a return after as well as the cost to return the item.
I bought 4 dresses on line. The quality is shocking. I have one size small dress that could comfortably fit a size 16-18. I have another dress that is so poorly finished at the neckline, that it can’t be worn (white stitching on black material). The other two are ok I guess. Both were final sale, so can only be returned at my cost, and minus 10%. I won’t be purchasing from there again.
I have just received my latest order from Vine Apparel! I’m so so happy. I ordered the Axel Jeans and the Lauren Knit. I’ve never had a bad item or experience with Vine and these were even better than expectation. I have not had a pair of jeans fit so well since before I had babies! It’s a game changer. I feel so good in them! The order came so quick and both were on sale so even better!
Recently bought the Ollie dress to wear for work out in Central Australia. Dress is so airy and comfortable and cool on these hot days My experience with the Vine team has always been positive. I’ve called direct to work out which size to order for various items. I wanted a white dress once for a photo shoot and they made it happen in the blink of an eye. Orders have arrived within the week of ordering.
Vine Apparel is an Australian-owned online retailer specializing in women’s clothing designed for various occasions. The company offers a diverse range of apparel, including dresses, tops, bottoms, and accessories, all aimed at providing customers with practical and stylish options for everyday wear. With a focus on affordability, Vine Apparel features a dedicated sale section where customers can find items at reduced prices, ensuring that getting dressed is both easy and budget-friendly. Targeting women seeking fashionable yet functional clothing, Vine Apparel caters to a broad audience, including those looking for casual, work, and occasion-specific outfits. The company emphasizes a user-friendly shopping experience, allowing customers to browse by fit, style, and price. By prioritizing reliability and practicality, Vine Apparel aims to meet the needs of modern women who appreciate convenience and quality in their wardrobe choices.
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