Gorgeous and oh so comfortable party…
Gorgeous and oh so comfortable party shoes.

Wittner Shoes is an Australian online retailer specializing in women's footwear. With over a century of experience in the industry, the company offers a diverse selection of shoes, including leather boots, heels, wedges, and flats, designed to provide both style and comfort. Wittner prides itself on using premium, ethically-sourced materials, ensuring that each pair of shoes reflects innovative Australian design. Targeting fashion-conscious women, Wittner Shoes provides a user-friendly online shopping experience, including options for Buy Now, Pay Later and fast, free delivery on orders over $130. Customers can also benefit from the WittnerCo. loyalty program, which offers exclusive access to new designs and special deals. Overall, Wittner Shoes aims to deliver everyday luxury and accessibility through its thoughtfully curated range of women's shoes.
Wittner Shoes receives a mixed response from customers, with many praising the quality and comfort of their footwear, as well as the fast delivery service. Reviewers highlight their satisfaction with the fit and style of the shoes, often noting a great online shopping experience and quick dispatch times.
However, there are significant complaints regarding product quality, with some customers reporting issues like fraying soles and broken straps shortly after purchase. Additionally, dissatisfaction with customer service is a recurring theme, particularly concerning refund processes and mismatched sizes in orders. While many enjoy their purchases, the negative experiences related to service and product durability cannot be overlooked. Overall, Wittner Shoes has a positive reputation, but there are notable areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 5.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | 1.5 | 2 |
| Mar 24 | 5.0 | 1 |
| Apr 24 | 1.0 | 1 |
| May 24 | 3.7 | 3 |
| Jun 24 | — | 0 |
| Jul 24 | 2.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 3.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Shoes shipped day of purchase and got to me the next day”
“Having to pay for my own Refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Wittner Shoes is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.1).
100 reviews of Wittner Shoes. Filter by what matters to you.
Gorgeous and oh so comfortable party shoes.
easy size exchange. staff helpful. beautiful quality product
Very helpful
The shoes were delivered quickly, were perfect in size and so well made and being on special, great value.
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I had a problem with receiving my voucher. It is impossible to speak to ANYONE at Wittner - calls not returned, phones not answered. The voucher can only be used to purchase shoes online - not instore at all. I need to try shoes on as my feet are extremely narrow. Buying shoes only online is not satisfactory as I would be required to pay for return postage or to travel 250 kms to my nearest store to return to a shop. Very unsatisfactory service.
Great shoes and delivery was AMAZZING
I often order Wittner shoes online because I know they will be of good quality, look how they appear in the picture, and shipped quickly.
Comfort Plus! Needed some sandles for a wedding with a small heel. The sandles I bought on line were exactly as described and the colour was true too! Really comfortable and the leather is so soft I don't have to break them in! Thank you!
Staff were quick to deal with organising new sizes to be delivered and were very helpful ! 🤗great customer service !
My shoes arrived quickly and are exactly what I wanted
Great show every comfortable and stylish
Prompt delivery and great shoes.
Boots were very narrow in the foot so did not fit despite going up a size. There was no information in the description to indicate this. Retuned boots & was advised that I could not get a refund despite all packaging intact etc. Given all your shoes are designed with the same narrow foot, Gift card is useless. Enjoy your free $150.
Returning of the shoes was easy however the only complaint i would make is that you are unable to use your credit in a David Jones store that has a Wittners shoe area in it. Or that the credit could go back into the account that you used to purchase the shoes.
Wittner provided a great sevice
Shoes are to narrow. Not recommended at all.
Great quality and quick service will be back
Wittner Shoes is an Australian online retailer specializing in women's footwear. With over a century of experience in the industry, the company offers a diverse selection of shoes, including leather boots, heels, wedges, and flats, designed to provide both style and comfort. Wittner prides itself on using premium, ethically-sourced materials, ensuring that each pair of shoes reflects innovative Australian design. Targeting fashion-conscious women, Wittner Shoes provides a user-friendly online shopping experience, including options for Buy Now, Pay Later and fast, free delivery on orders over $130. Customers can also benefit from the WittnerCo. loyalty program, which offers exclusive access to new designs and special deals. Overall, Wittner Shoes aims to deliver everyday luxury and accessibility through its thoughtfully curated range of women's shoes.
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