Had to exchange shoes there was all the…
Had to exchange shoes there was all the help needed no fuse, staff were great. Erina store

Wittner Shoes is an Australian online retailer specializing in women's footwear. With over a century of experience in the industry, the company offers a diverse selection of shoes, including leather boots, heels, wedges, and flats, designed to provide both style and comfort. Wittner prides itself on using premium, ethically-sourced materials, ensuring that each pair of shoes reflects innovative Australian design. Targeting fashion-conscious women, Wittner Shoes provides a user-friendly online shopping experience, including options for Buy Now, Pay Later and fast, free delivery on orders over $130. Customers can also benefit from the WittnerCo. loyalty program, which offers exclusive access to new designs and special deals. Overall, Wittner Shoes aims to deliver everyday luxury and accessibility through its thoughtfully curated range of women's shoes.
Wittner Shoes receives a mixed response from customers, with many praising the quality and comfort of their footwear, as well as the fast delivery service. Reviewers highlight their satisfaction with the fit and style of the shoes, often noting a great online shopping experience and quick dispatch times.
However, there are significant complaints regarding product quality, with some customers reporting issues like fraying soles and broken straps shortly after purchase. Additionally, dissatisfaction with customer service is a recurring theme, particularly concerning refund processes and mismatched sizes in orders. While many enjoy their purchases, the negative experiences related to service and product durability cannot be overlooked. Overall, Wittner Shoes has a positive reputation, but there are notable areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 5.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | 1.5 | 2 |
| Mar 24 | 5.0 | 1 |
| Apr 24 | 1.0 | 1 |
| May 24 | 3.7 | 3 |
| Jun 24 | — | 0 |
| Jul 24 | 2.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 3.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Shoes shipped day of purchase and got to me the next day”
“Having to pay for my own Refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Wittner Shoes is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.1).
100 reviews of Wittner Shoes. Filter by what matters to you.
Had to exchange shoes there was all the help needed no fuse, staff were great. Erina store
Easy to browse. Easy to pick up Super comfortable shoes
Delivery was so quick. Packaging is great. I’m happy and satisfied with the product.
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Purchased the Floss Golden Tan Leather Wedge Slide in December 2022. They are heavy and have cut into both my feet and scared them. I'm certain I am not the only person to have this experience and I don't think these shoes should be up for sale.
Wittier shoes is the best in the market, good quality, not too high.
Shoes came fast, and they were great fit and quality.
I accidentally ordered the wrong block heal - Easy exchange to my nearest store Happy
Product as advertised, great price, quick delivery and arrived in perfect condition
My delivery was so prompt And the quality of the product very high quality.
Love my boots and great customer service!
speed of delivery and quality
I thought i could get a refund and had to pay for return. 🤨
Love Wittner shoes. Recent purchase marred when strap broke at first wearing. Return not feasible as am not in Australia
perfect fitting. and can be worn for the whole day.
Seamless, professional & timely- excellent communication. Wittner is my go to online forum for all my shoe needs - packaging is awesome & I’m telling everyone about it!
Incredibly quick delivery - and easy to order online
Such quick delivery. Beautifully presented in packaging. Great quality!
Wittner Shoes is an Australian online retailer specializing in women's footwear. With over a century of experience in the industry, the company offers a diverse selection of shoes, including leather boots, heels, wedges, and flats, designed to provide both style and comfort. Wittner prides itself on using premium, ethically-sourced materials, ensuring that each pair of shoes reflects innovative Australian design. Targeting fashion-conscious women, Wittner Shoes provides a user-friendly online shopping experience, including options for Buy Now, Pay Later and fast, free delivery on orders over $130. Customers can also benefit from the WittnerCo. loyalty program, which offers exclusive access to new designs and special deals. Overall, Wittner Shoes aims to deliver everyday luxury and accessibility through its thoughtfully curated range of women's shoes.
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