Awesome teas at a good price!
Awesome teas at a good price!

Adagio Teas is an online retailer specializing in gourmet loose leaf teas and tea-related products. The company sources its teas directly from artisan farmers, ensuring high-quality selections that cater to a diverse range of preferences. Customers can choose from various types of teas, including black, green, oolong, white, matcha, and herbal options, as well as a selection of pyramid tea bags. Additionally, Adagio Teas offers an array of teaware, including tea makers, kettles, and storage solutions, making it a comprehensive destination for tea enthusiasts. Targeting both casual tea drinkers and connoisseurs, Adagio Teas provides a user-friendly shopping experience with options for gift sets and subscriptions, such as the tea of the month program. With free shipping on orders over $49, the company aims to make premium tea accessible to a broad audience, enhancing the enjoyment of tea culture for its customers.
Adagio Teas enjoys a strong reputation among consumers for its high-quality teas and diverse selection, with many praising the ease of ordering and fast delivery. Reviewers frequently highlight the delightful flavors and the ability to create custom blends, making it a favorite for tea enthusiasts.
However, a significant number of customers express frustration with the company's customer service, citing issues such as delayed orders and unhelpful responses when problems arise. Some users report feeling dismissed when they seek assistance regarding missing orders. Despite these complaints, the overall sentiment remains positive, with many recommending Adagio for its exceptional tea quality and variety. Overall, Adagio Teas is well-loved for its products, though improvements in customer service are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 440 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 4.0 | 4 |
| Dec 24 | 3.7 | 3 |
| Jan 25 | 3.7 | 3 |
| Feb 25 | 2.3 | 3 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.0 | 2 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 440 most recent reviews.
“Wonderful tea with a wide variety of options, fast shipping, and excellent customer service”
“I started reading their reviews and realized that many others had this same issue and that they are known for their p...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.0 out of 5 (good) | 4.4 out of 5 (good) | +5% | 440 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 |
Bottom line: Adagio Teas is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.0).
440 reviews of Adagio Teas. Filter by what matters to you.
I love this tea company. After visiting a tea shop where the possibilities of flavors beyond Bigalow blew my mind, I started tea hunting online to avoid overpriced specialty stores while elevating my palette. Adagio has a wide variety of excellent teas with ratings and reviews from other customers. Their deliveries have always been timely and reliable. Their sample packets are a fantastic way to test numerous teas and expand your tea preferences. I'm a sucker for promotions and gifts, and Adagio has numerous ways of keeping my interest and loyalty. Be still my heart, you can even make your own tea blends! I use this company for birthday and Christmas gifts often creating 'fan blends' to personalize these gifts. Dragon Age, Torchwood, and Star Trek fan teas have made their way into stockings, and creating teas for characters is a great creative exercise and a thoughtful expression of shared community.
I have used Adagio Teas exclusively for all of my tea needs for several years. The quality of their teas is superior. Customer service experience has been great and their prices are competitive. I especially like their reward programs and Communi-Tea.
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I love adagio tea! They have great blends, and I also love all the Fandom Blends! The little tins are fantastic!
yummy tea... tastes like candy and cake without all the calories
I was devestated when Teavana closed, but I can not say enough about Adagio teas. The teas are rated correctly, specific instruction, great reviews, and amazing packaging. You can order samples to try new teas as well. The tea is fresh and beyond amazing. Highly recommend.
These are my all-time favorite tea bags, bar none. They are big enough to brew more than one cup of tea at a time, even when I am using roots and stems, as well as leaves and flowers. When I gift my friends with teas, these are the bags that I use!
I've been ordering from Adagio for years. I used to live in a city with a physical Adagio store, but now I have to order online; my orders have always been on time, just as I ordered them. I love their promotions too, they have fun things to do around Easter and Halloween that can get you free samples! I also participated in a pumpkin spice social media contest once. Great company!
Adagio teas has a delightful selection of teas and have made sure to include a myriad of samples in each box. Whether it was free samples provided through request (such as teachef's wild strawberry) or simply a random tea (such as white peach), Adagio has made sure to go above and beyond with their customer service. Besides, their actual tea is amazing too! Whether it's a simple staple like mint or something more complex like golden monkey, I can't recommend them enough.
Excellent! I have never had a bad experience with the teas I have ordered, or the customer service!
I have now ordered Adagio teas twice. The tea is excellent, a wide variety to choose from & reasonably priced. My favorite is Sungma Summer, a darjeeling. Fiery Cinnamon is a fun "pick me up." And I love receiving the samples...It gives me a chance to try new types of tea. My coffee isn't nearly so interesting any more!
I love that I can create my own blends and all of the tea smells and tastes so fresh. The fact that Adagio embraces fandom and allows for the signature blends and the fandoms they can be sorted into makes my little fannish heart flutter. That's actually how I discovered Adagio. The wishlists and rewards points make it easy to try new things and invite your friends to try new things, too. I love being able to cash in some of my points to surprise a friend a sample they've been wanting to try or getting a surprise shipment from a friend doing the same for me. Additionally, I'm loving the CommuniTEA because I've been turned on to so many new flavors and blends this way! I just love the way this site is set up and while there are a few technical glitches, I'm always satisfied with the buy/sell/community experiences I've had here.
Best tea shop on the net! Been a customer since 2016, they have a wide variety of teas and products. Love the site since you have the ability to try samples before you buy large quantities. Can also try some rare, expensive, and exotic teas from all around the world and feel like royalty!
Customer service is A+, it is also very easy to earn points towards rewards. You also get a free sample prompt with every order that you place. On top of that there are a few beneficial options available to get your friends to try as well!
I ordered my first time with Adagio Teas and I'm so pleased with the flavors I've chosen. Besides the tea, I received some great samples too and I love that so I can try new flavors before I order again. Their customer service is superb too!
I love Adagio teas! drink their tea all day, every day. excellent customer service, easy web site, and their point system is so fun to use! love reviewing their teas.
I simply LOVE Adagio Teas from their own delicious flavors to making my own with Signature Blends!!!
Adagio Teas is an online retailer specializing in gourmet loose leaf teas and tea-related products. The company sources its teas directly from artisan farmers, ensuring high-quality selections that cater to a diverse range of preferences. Customers can choose from various types of teas, including black, green, oolong, white, matcha, and herbal options, as well as a selection of pyramid tea bags. Additionally, Adagio Teas offers an array of teaware, including tea makers, kettles, and storage solutions, making it a comprehensive destination for tea enthusiasts. Targeting both casual tea drinkers and connoisseurs, Adagio Teas provides a user-friendly shopping experience with options for gift sets and subscriptions, such as the tea of the month program. With free shipping on orders over $49, the company aims to make premium tea accessible to a broad audience, enhancing the enjoyment of tea culture for its customers.
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