Our driver
Our driver, Sandra M was sweet, friendly and timely. Our dinner wasn't missing anything and was quite yummy. Thank you!

Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
Bite Squad receives mixed feedback from customers, with many praising the quality of food and the friendliness of drivers. Reviewers frequently highlight that their meals arrive hot and on time, contributing to a positive delivery experience.
However, significant complaints arise regarding order accuracy and customer service. Numerous consumers report issues with uncommunicated delays, missing orders, and unexpected charges that inflate their bills. Some express frustration over the lack of support when trying to resolve these issues, leading to a perception of the service as unreliable. While many enjoy the food and appreciate the drivers, the recurring problems with service and order fulfillment overshadow the positives. Overall, the sentiment leans towards caution, as many recommend exploring other delivery options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 1.0 | 1 |
| Sep 23 | 1.0 | 2 |
| Oct 23 | — | 0 |
| Nov 23 | 2.0 | 1 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We had never used Bit Squad until now, and we were thrilled with our delivery”
“If you see your order using this 3rd party service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.2 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Bite Squad is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.2).
500 reviews of Bite Squad. Filter by what matters to you.
Our driver, Sandra M was sweet, friendly and timely. Our dinner wasn't missing anything and was quite yummy. Thank you!
I love Bite Squad but am disappointed that the delivery people never even ring your doorbell to let you know the order was in fact delivered. They have your number but not even a text. It was chilly tonight and in the five minutes or so the order was sitting on my porch since I had no idea it was delivered left my order a little cold!!!
The driver, Keyshonna, was amazing. The Bite Squad service was terrible.
That restaurant is one of my moms favorite and Bite Squad is the only one who picks up and delivers from them, our delivery driver was fast & friendly.
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My driver, or rather the driver that was dispatched when my account was hacked, his name was Reggie. He was excellent. If it had not been for Reggie contacting me I would not have known that Rueben bajaj at 4701 Gum Springs Rd Little Rock, Arkansas 72209 had hacked my account. Reggie, followed protocol and contacted me before delivery which allowed me to cancel payment on the order before my account was charged. However, the driver the following morning DID NOT contact me and before I got to the bank to cancel my card it was charged for an enormous breakfast for this same hacker.
Delivery person was prompt and courteous. Food arrived sealed, hot, and as ordered. Very pleasant experience start to finish.
My food was still hot when I got it. It was also delivered early. I'm used to getting my food over an hour after ordering it
Received my order from bite squad. However there was an item missing. Contacted them back to see about having a driver go back to the food establishment to get the item I was missing. They refused to do so. All they would offer was credit back to my account. This was not the first time I had been missing an item from my order with this delivery service. However I can guarantee this will be my last. I will never use that delivery service again.
Michael is the best delivery driver in Alachua for lunch! He is quick and friendly! Haven't had a cold lunch all week! Thank you!
Second time I had Mohamed as delivery driver. He followed my instructions and my food was warm. Thanks Bite Squad! 😀
My deliver person, William, was fantastic by far the best yet! He made sure I received my food in a timely manner and followed delivery instructions to a T. Fantastic!
My order was on time and warm. Great price using service compared to other food apps.
My order was on time and the lady that delivered my food was very nice
She got ro me in a tornado warning Nd got soaking wet delivering my food. She had a smile on her face rhe whole time. She deserves a bonus!
Scheduled my order and it was over 30 min late.. I informed bite squad when they was 20 min late that I was at work and needed to cancel due to THEM being late and my break was almost over.. They would not give me a refund.. They said my order will be delivered some time today and only wanted to give me 10 back which was bs.. When we did get my food we had only 5 min left.. Worst delivery service ever.. I will stick with doordash..
We got our food while it was hot and my shake was still a shake. Driver was excellent.
Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
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