Got my order quickly
Got my order quickly. Thanks to my driver! True! Good

Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
Bite Squad receives mixed feedback from customers, with many praising the quality of food and the friendliness of drivers. Reviewers frequently highlight that their meals arrive hot and on time, contributing to a positive delivery experience.
However, significant complaints arise regarding order accuracy and customer service. Numerous consumers report issues with uncommunicated delays, missing orders, and unexpected charges that inflate their bills. Some express frustration over the lack of support when trying to resolve these issues, leading to a perception of the service as unreliable. While many enjoy the food and appreciate the drivers, the recurring problems with service and order fulfillment overshadow the positives. Overall, the sentiment leans towards caution, as many recommend exploring other delivery options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 1.0 | 1 |
| Sep 23 | 1.0 | 2 |
| Oct 23 | — | 0 |
| Nov 23 | 2.0 | 1 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We had never used Bit Squad until now, and we were thrilled with our delivery”
“If you see your order using this 3rd party service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.2 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Bite Squad is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.2).
500 reviews of Bite Squad. Filter by what matters to you.
Got my order quickly. Thanks to my driver! True! Good
This was the nicest driver I have had delivering food. He was very polite, had patience because he was still smiling when I slowly got to the door and he had a bubbly personality. He makes a very good representative for your company.
This was an amazing experience. Food was smoking hot & had extra sauces like I had requested! It arrived early too!! Thank you!
Food was great and came quickly
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I placed an order for lunch. It took Bite Squad over an hour to deliver the order to me. I’ve ordered from the restaurant before and never had a problem with them. Upon “chatting” with Mervin C. from Bite Squad, he told me that the driver picked up and delivered multiple orders at the same time that she was getting mine, and that was the cause for the delay. As soon as I asked for the order to be cancelled, the driver was suddenly there and they were unable to cancel the order. Worst delivery experience ever.
The restaurant was fantastic and the food was still hot! The driver must have been right on time.
I had my order sent to the wrong place by mistake. Just forgot to change the delivery address. She was very understanding about it and took the order to the right place! That was much appreciated!
Always fast, very rarely someone won’t get to it fast
Fast, friendly delivery.
The driver that I have gotten the last two times I have ordered has been on point and my food is still hot.
I have had a problem every time I place an order. This time I actually got to speak to a manager. His name was Jesse. He guaranteed me I would not have any more issues if I order again. He promised me that he would personally hold himself responsible if I do. So I tried one more time. No problems with the order for the first time
I am finished with food delivery services. The drivers are either stoned or just do not care. Ordered an expensive pizza meal for a football party only to have the entire order left at another house on a completely different street. How difficult can it be to follow Google maps??? Then had to deal with their chat service for help and the only help I could get was a refund. No I am sorry or anything additional as it was now 2 hours since the order was originally placed and no food. Good bye bite crud and food delivery service forever!
Food arrived quickly, order was accurate. Driver went to wrong door but was very nice. I probably will not be ordering again from Bite Squad purely because of those excessive fees. If you are going to charge $3.99 for Booking Fee, don't charge me an additional $5.66 for some unknown "fee."
Placed an order for dinner from my favorite local pizza place. When the driver arrived, he apologized for the fact that the restaurant was out of the Dr. Pepper 2 liter I'd ordered & explained that he wasn't sure what to do but hoped it was OK that he grabbed a 2liter of Coke. Greatly appreciated the fact that he grabbed what he knew was another popular soda instead of not bringing me a soda at all since that happened before with other food delivery services.
Food was great and the order updated to arrive earlier than expected. It was super easy to use the app and nice to get a discount use a coupon code received via email. We would do it again.
Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
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