Puntualità
Puntualità, confezionamento. Tutto perfetto
Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours. Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
Cicalia receives overwhelmingly positive feedback from its customers, with many praising the rapid delivery and high quality of products. Reviewers frequently highlight the impressive speed of delivery, noting that orders arrive quickly and efficiently, which enhances the overall shopping experience.
Many consumers express satisfaction with the product selection, including hard-to-find items, and appreciate the competitive pricing. However, some customers mention occasional issues with missing items from their orders, suggesting a need for better inventory management. Despite this minor drawback, the majority of reviews reflect a strong sense of reliability and professionalism from Cicalia. Overall, Cicalia is regarded as a dependable online supermarket, making it a favored choice for many shoppers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 28 |
| Oct 24 | 4.5 | 34 |
| Nov 24 | 4.8 | 32 |
| Dec 24 | 4.6 | 27 |
| Jan 25 | 4.9 | 14 |
| Feb 25 | 4.5 | 27 |
| Mar 25 | 4.7 | 96 |
| Apr 25 | 4.5 | 65 |
| May 25 | 4.6 | 65 |
| Jun 25 | 4.6 | 53 |
| Jul 25 | 4.6 | 68 |
| Aug 25 | 4.8 | 14 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 0% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 51 |
Bottom line: Cicalia is #2 of 5 on overall rating in this group.
500 reviews of Cicalia. Filter by what matters to you.
Puntualità, confezionamento. Tutto perfetto
Cicalia, consigliatissimo per i tantissimi suoi prodotti e anche per le consegne sempre puntuali. Franco Serraval
Tutto errato, ordine arrivato in super ritardo e non per come avevo ordinato, in pratica hanno spedito quando hanno voluto loro e quello che hanno voluto loro, esperienza negativa, servizio clienti altezzoso nonostante il torto...state alla larga, ciarlatani che dicono una cosa e poi ne fanno tutt'altra
Quick answers to the questions people ask most.
Yes, Cicalia is a legitimate company with numerous verified reviews and an excellent average rating of 4.8 out of 5 from real customers, highlighting their reliable service and quality products.
No, Cicalia is not a scam. The platform features many verified reviews that reflect positive customer experiences, with a consistent pattern of satisfaction regarding delivery speed and product quality.
Cicalia offers a range of grocery items, including hard-to-find products that customers appreciate for their quality and availability, as noted in multiple reviews.
Cicalia accepts various payment methods, ensuring convenience for customers; however, specific details can be confirmed on their website.
Cicalia has a customer-friendly return policy, although some reviews suggest that customers should check their orders for missing items, as refunds are processed for discrepancies.
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Il sito vanta a detta loro, di un servizio di spedizione il giorno successivo all’ordine, ho quindi effettuato il mio ordine ieri, Mercoledì 07, alle ore 14, ribadisco, di mercoledì alle 2 del pomeriggio… Premetto anche che la spedizione sarebbe dovuta avvenire nella stessa regione! Poco dopo aver effettuato l’ordine, ho ricevuto una mail dove venivo avvisato che l’ordine sarebbe evaso lunedì prossimo e lo avrei ricevuto martedì 13, una settimana dopo! Ho scelto questo sito perché ho letto appunto che gli ordini vengono consegnati nell’arco delle 48 ore, cosa assolutamente che non corrisponde al vero purtroppo, ed una settimana di attesa per evadere un ordine, siamo alle tempistiche di Temu, con la differenza che non avrebbero spedito dalla Cina ma dalla mia stessa regione, una settimana mi sembra una tempistica imbarazzante!! Annullo l’ordine e a mai più! Altamente SCONSIGLIATO!!
Ho ordinato gallette di mais,mi sono arrivate confezioni quasi scadute con le gallette immangiabili
Oltre ai molti prodotti mancanti, c'erano anche broccoli marci giusto per non farsi mancare niente. Se non mi rimborsano oggi, li porto in tribunale. E d'ora in poi prima analizzo la merce e poi pago. Incompetenti che non siete altro.
Spedizione veloce, prodotti di qualità e a prezzi onesti, arrivati integri. Migliorerei l'imballaggio specie quando nel pacco vi sono detersivi e bottiglie di vetro per preservarli da urti e possibili rotture durante il trasporto. Piccolo disguido alla consegna presso il punto di ritiro ma alla fine il pacco mi è stato consegnato. Tutto sommato l'esperienza è stata positiva. Trattandosi del mio primo acquisto su Cicalia non sono in grado di fornire che un parere legato a tale esperienza. Farò altri ordini e valuterò meglio.
Tutto Perfetto, Spedizione Rapidissima e Imballo Eccezionale, Consigliatissimo.
Non mi sembra scrivere "fantastica" sia giusto per un normale acquisto on line.La merce è arrivata regolare .
Prodotti integri e spedizione perfetta
Ottima Azienda. Prodotti di prima qualità. Consegna veloce in ottimo imballaggio. Consigliata.
Tutto perfetto con tempi velocissimi.
Tutto come ordinato
Ordine arrivato velocissimo grazie
Servizio ottimo e rapido
Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours. Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
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