Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours.
Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
Cicalia receives overwhelmingly positive feedback from its customers, with many praising the rapid delivery and high quality of products. Reviewers frequently highlight the impressive speed of delivery, noting that orders arrive quickly and efficiently, which enhances the overall shopping experience.
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Many consumers express satisfaction with the product selection, including hard-to-find items, and appreciate the competitive pricing. However, some customers mention occasional issues with missing items from their orders, suggesting a need for better inventory management. Despite this minor drawback, the majority of reviews reflect a strong sense of reliability and professionalism from Cicalia. Overall, Cicalia is regarded as a dependable online supermarket, making it a favored choice for many shoppers.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,000
100%
● Low
4.6 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.6
12-month avg
4.6
All-time
4.6
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.6
28
Oct 24
4.5
34
Nov 24
4.8
32
Dec 24
4.6
27
Jan 25
4.9
14
Feb 25
4.5
27
Mar 25
4.7
96
Apr 25
4.5
65
May 25
4.6
65
Jun 25
4.6
53
Jul 25
4.6
68
Aug 25
4.8
14
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
Overall rating and review count for this company and similar companies
ESPERIENZA VALIDISSIMA SOTTO IL PROFILO! ALTAMENTE CONSIGLIABILE !
ESPERIENZA VALIDISSIMA SOTTO IL PROFILO DEL VALIDO RAPPORTO TRA COSTO E QUALITà, DELLA SOLERZIA,DELLA GENTILEZZA DELL'AFFIDABILITà AZIENDALE E DELL'OTTIMO SERVIZIO ALLA CLIENTELA. VOTAZIONE MASSIMA CON MERITATISSIMA LODE !
Yes, Cicalia is a legitimate company with numerous verified reviews and an excellent average rating of 4.8 out of 5 from real customers, highlighting their reliable service and quality products.
Is Cicalia a scam?
No, Cicalia is not a scam. The platform features many verified reviews that reflect positive customer experiences, with a consistent pattern of satisfaction regarding delivery speed and product quality.
What products does Cicalia offer?
Cicalia offers a range of grocery items, including hard-to-find products that customers appreciate for their quality and availability, as noted in multiple reviews.
What are Cicalia's payment methods?
Cicalia accepts various payment methods, ensuring convenience for customers; however, specific details can be confirmed on their website.
All 5 questions →Show fewer questions
How does Cicalia handle returns and refunds?
Cicalia has a customer-friendly return policy, although some reviews suggest that customers should check their orders for missing items, as refunds are processed for discrepancies.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Sono due giorni che aspetto che mi venga consegnata la spesa,il corriere ci dà un orario e non si presenta poca assoluta serietà..E non solo l'azienda non ti rimborsa per la mancata consegna..
Pessimi , ordinato prodotti pasquali con la garanzia di consegna in due giorni , per poi vedermi arrivare una comunicazione che non ci sarebbe stata la garanzia di consegna entro Pasqua .
Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours.
Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.