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Ottimi prodotti, prezzi giusti e spedizione velocissima. Top!
Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours. Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
Cicalia receives overwhelmingly positive feedback from its customers, with many praising the rapid delivery and high quality of products. Reviewers frequently highlight the impressive speed of delivery, noting that orders arrive quickly and efficiently, which enhances the overall shopping experience.
Many consumers express satisfaction with the product selection, including hard-to-find items, and appreciate the competitive pricing. However, some customers mention occasional issues with missing items from their orders, suggesting a need for better inventory management. Despite this minor drawback, the majority of reviews reflect a strong sense of reliability and professionalism from Cicalia. Overall, Cicalia is regarded as a dependable online supermarket, making it a favored choice for many shoppers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 28 |
| Oct 24 | 4.5 | 34 |
| Nov 24 | 4.8 | 32 |
| Dec 24 | 4.6 | 27 |
| Jan 25 | 4.9 | 14 |
| Feb 25 | 4.5 | 27 |
| Mar 25 | 4.7 | 96 |
| Apr 25 | 4.5 | 65 |
| May 25 | 4.6 | 65 |
| Jun 25 | 4.6 | 53 |
| Jul 25 | 4.6 | 68 |
| Aug 25 | 4.8 | 14 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 0% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 51 |
Bottom line: Cicalia is #2 of 5 on overall rating in this group.
500 reviews of Cicalia. Filter by what matters to you.
Ottimi prodotti, prezzi giusti e spedizione velocissima. Top!
Arrivato ordine prima del previsto, data di consegna delle poste, ben confezionato, e soprattutto nulla di rotto. Il prezzo davvero conveniente.
Quick answers to the questions people ask most.
Yes, Cicalia is a legitimate company with numerous verified reviews and an excellent average rating of 4.8 out of 5 from real customers, highlighting their reliable service and quality products.
No, Cicalia is not a scam. The platform features many verified reviews that reflect positive customer experiences, with a consistent pattern of satisfaction regarding delivery speed and product quality.
Cicalia offers a range of grocery items, including hard-to-find products that customers appreciate for their quality and availability, as noted in multiple reviews.
Cicalia accepts various payment methods, ensuring convenience for customers; however, specific details can be confirmed on their website.
Cicalia has a customer-friendly return policy, although some reviews suggest that customers should check their orders for missing items, as refunds are processed for discrepancies.
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Grànde Sìto di Persóne Onèste ma Niènte Scrìtta "FRÀGILE" sùlle Scàtole Contenènti Baràttoli di Vétro e Prèzzi Altìssimi! Spésso Imballàggi Scadènti ma Capìsco che NÓN sìa Fàcile Organizzàre I Prodótti all' Intèrno délle Scàtole. Servìzio Cliènti da ÒSCAR! ;D
Esperienza positiva per serietà, rapidità nella spedizione ed efficienza.
Costanza della qualita
Cercavo un prodotto che ultimamente non riuscivo più a trovare nei supermercati. E così ne ho fatto una grossa scorta. Prezzo buono e spedizione veloce
Ottimo servizio e prezzi
Attesa di 4 giorni e costo spedizione troppo alto
Puntuali e precisi
Effettuo ordine in data 20/04 (Domenica di Pasqua) il 22 (Martedì, dopo Lunedì di Pasquetta) mi arriva una email dove mi confermano l'arrivo della merce nel giorno successivo, a detta loro tutto già preparato e consegnato al corriere, peccato che nel traking sia segnato il giorno di consegna in data 28/04 (perchè anche il 25 è festivo) chiedo spiegazioni e mi rispondono che trovandomi in una zona di non facile consegna non avrò il pacco ne il giorno che mi è stato indicato da LORO in email ne il giorno seguente ma che debba aspettare fino a Lunedi. Pubblicizzano la consegna il giorno dopo l'ordine e ribadisco ancora che mi era stato confermato da LORO tramite email la consegna il giorno seguente ma niente, pubblicità ingannevole a quanto pare. A parte il fatto che non abito sul Cervino ma in collina a Reggio Emilia pago anche un supplemento apposta per la zona (secondo loro) di difficile raggiungimento più caro della spedizione stessa, ma a quanto pare ai loro collaboratori corrieri non interessa .Lascio dunque questa recensione negativa per il fatto di essersi associati a corrieri poco professionali che magari gli faranno risparmiare qualcosa ma in cambio hanno perso un cliente che impossibilitato a casa per forza maggiore avrebbe fatto altri ordini in futuro ma dopo questa esperienza non ne farò di sicuro.
Rapidità e precisione nella consegna
Esperienza positiva con margini di miglioramento per fidelizzare i clienti magari con assaggi di prodotti nuovi in un formato demo o con scontistiche dedicate ai nuovi clienti o ai clienti fedeli che continuano ad acquistare . Prodotti buoni con imballo perfetto e tempi di consegna come indicati . Azienda seria con prezzi allineati al mercato.
Gestione perfetta dell' acquisto da parte del cliente.
Gli articoli ordinati mi sono arrivati puntualmente e ben imballati.
super veloci e disponibili
Ottimi i prodotti e sorprendente la rapidità con cui li ho ricevuti.
Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours. Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
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