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Seri e professionali. Top
Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours. Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
Cicalia receives overwhelmingly positive feedback from its customers, with many praising the rapid delivery and high quality of products. Reviewers frequently highlight the impressive speed of delivery, noting that orders arrive quickly and efficiently, which enhances the overall shopping experience.
Many consumers express satisfaction with the product selection, including hard-to-find items, and appreciate the competitive pricing. However, some customers mention occasional issues with missing items from their orders, suggesting a need for better inventory management. Despite this minor drawback, the majority of reviews reflect a strong sense of reliability and professionalism from Cicalia. Overall, Cicalia is regarded as a dependable online supermarket, making it a favored choice for many shoppers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 28 |
| Oct 24 | 4.5 | 34 |
| Nov 24 | 4.8 | 32 |
| Dec 24 | 4.6 | 27 |
| Jan 25 | 4.9 | 14 |
| Feb 25 | 4.5 | 27 |
| Mar 25 | 4.7 | 96 |
| Apr 25 | 4.5 | 65 |
| May 25 | 4.6 | 65 |
| Jun 25 | 4.6 | 53 |
| Jul 25 | 4.6 | 68 |
| Aug 25 | 4.8 | 14 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 0% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 51 |
Bottom line: Cicalia is #2 of 5 on overall rating in this group.
500 reviews of Cicalia. Filter by what matters to you.
Seri e professionali. Top
Prezzi onesti, semplicità nell'ordine e consegna veloce
Tutto secondo quanto mi asoettavo
Quick answers to the questions people ask most.
Yes, Cicalia is a legitimate company with numerous verified reviews and an excellent average rating of 4.8 out of 5 from real customers, highlighting their reliable service and quality products.
No, Cicalia is not a scam. The platform features many verified reviews that reflect positive customer experiences, with a consistent pattern of satisfaction regarding delivery speed and product quality.
Cicalia offers a range of grocery items, including hard-to-find products that customers appreciate for their quality and availability, as noted in multiple reviews.
Cicalia accepts various payment methods, ensuring convenience for customers; however, specific details can be confirmed on their website.
Cicalia has a customer-friendly return policy, although some reviews suggest that customers should check their orders for missing items, as refunds are processed for discrepancies.
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Merce corretta, consegna sollecita, confezionamento non adeguato: nelle due scatole contenenti la merce alla rinfusa confezioni schiacciate e fuoriuscita del contenuto; la scatola contenente la confezione originale arrivata perfettamente.
Imballaggio perfetto, fornitura veloce
Ho acquistato per la prima volta da questo sito. Ho ordinato tre kg di noci Lara. Arrivato prodotto di pessima qualità , forse vecchio o mal conservato, comunque quasi immangiabile. La prima risposta dell'assistenza è stata di inviare una foto (del prodotto? della confezione? del numero di lotto?) Nessuna specificazione. Ho quindi capito che o c'è pressappochismo o malafede e ho pertanto deciso di non chiedere nessun ritiro o rimborso (30 euro) e di buttare il prodotto nella spazzatura. Preferisco non perdere tempo, il danno non è rilevante Carlo Trogu - Genova P.S.: ho comunque trattenuto una confezione da 500 gr come prova della qualità ricevuta
Ottimo servizio! Tutto perfetto! Sicuramente farò altri acquisti!
Puntualità nella consegna, prodotti trovati che nessuno ha più, ad esempio Farina Dallari, per me ottimo prodotto.
Tutto bene 10lode
Consegna puntuale in pacchi ben confezionati. Ottimi prodotti, alcuni difficili da trovare altrove. Spese di spedizione contenute.
Eccellenti prodotti e rapidità della consegna
Vasta gamma di prodotti ben confezionati, consegna veloce
Prezzi ottimi, spedizione velocissima! Tutto perfetto!
Tutto perfetto
Cordiali e veloci nella spedizione
Il prodotto è arrivato correttamente imballato ed in tempi rapidi.
Chiarezza nell'esposizione dei prezzi. Celerità nella consegna dell'ordine
Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours. Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
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