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E.ON Next Energy Ltd is a customer-focused home energy supplier based in the UK, providing electricity and gas services to residential customers. The company offers a range of fixed and variable tariffs designed to meet diverse energy needs, including options that cater to electric vehicle (EV) owners. E.ON Next's tariffs, such as the Next Fixed and Next Pledge, allow customers to lock in energy prices for specific contract durations, ensuring budget predictability and cost savings. Targeting environmentally conscious consumers, E.ON Next also offers renewable energy options, including tariffs backed by wind energy. Their pricing structure is designed to remain competitive, with some plans guaranteed to stay below the Ofgem price cap. Overall, E.ON Next aims to provide flexible energy solutions that accommodate the evolving needs of modern households while promoting sustainability in energy consumption.
E.ON Next Energy Ltd receives overwhelmingly positive feedback from customers, who frequently highlight the helpfulness and friendliness of the staff. Reviewers appreciate the easy switching process and clear communication, often describing their experiences as smooth and efficient.
Many consumers note that the service is straightforward, with a user-friendly website that simplifies account management and tariff changes. However, some customers express concerns regarding billing issues, particularly related to meter readings and unexpected changes in monthly payments. Despite these occasional complaints, the overall sentiment remains highly favorable, with most users recommending E.ON for its excellent service and support. Overall, E.ON Next Energy Ltd is viewed positively by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 999 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 999 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issu...”
“E-on have bombarded me with emails, texts and letters over the last few years to a point where I'm ready to change pr...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Website & app | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 999 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.6 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.4 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 3.9 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: E.ON Next Energy Ltd is #2 of 5 on overall rating in this group.
500 reviews of E.ON Next Energy Ltd. Filter by what matters to you.
Switch over painless
Happy with the service provided by EON Next
Call for some advise on changing tariff due to ev charger fitted. Very helpful lady on the phone all done with ease and now on better valve for money
Really easy to switch!
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Simple ,short,satisfied.
Easy to navigate website.
We moved into a new bungalow with gas and electricity smart meters fitted by E.on and they did not work plus we discovered our account was mixed up with a neighbours and the first year was a nightmare sorting it all out. However since then everything has run smoothly and we are happy with they manage our account and could now recommend them.
Everything explained fully. Got a good deal
Always been helpful
this company is so helpfull n im glad 2 come over to them
Your team member Farhana went above and beyond with genuine empathy and understanding dealing withy dear late Mother's unknown circumstantial Debt. This has possibly saved me from severe outcomes.
Very smooth so far. I had an issue with being able to submit my meter reading, which was sorted out with a quick WhatsApp conversation. Thank you.
Found it very easy to switch and would highly recommended,have used Eon next previous to other energy companies and hope everything goes smoothly as it has in the past
Step by step simplicity. Easy to understand options
Easy to sort out changes. Very professional member of staff.
E.ON Next Energy Ltd is a customer-focused home energy supplier based in the UK, providing electricity and gas services to residential customers. The company offers a range of fixed and variable tariffs designed to meet diverse energy needs, including options that cater to electric vehicle (EV) owners. E.ON Next's tariffs, such as the Next Fixed and Next Pledge, allow customers to lock in energy prices for specific contract durations, ensuring budget predictability and cost savings. Targeting environmentally conscious consumers, E.ON Next also offers renewable energy options, including tariffs backed by wind energy. Their pricing structure is designed to remain competitive, with some plans guaranteed to stay below the Ofgem price cap. Overall, E.ON Next aims to provide flexible energy solutions that accommodate the evolving needs of modern households while promoting sustainability in energy consumption.
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