5* service
A super young woman came to clean my flat. She was so friendly, polite and professional. She did a great job, going the extra mile. Left my flat sparkling clean. 5* service.

Fantastic Services is a business services company that provides various professional solutions to commercial and residential clients. The company likely offers services such as cleaning, maintenance, property management, and other facility-related support services. They appear to operate as a multi-service provider catering to different business and household needs.
Consumers consistently praise Fantastic Services for their exceptional cleaning and gardening services, highlighting the professionalism and hard work of their staff. Reviewers frequently mention specific cleaners, such as Shengyul and Petya, noting their punctuality, kindness, and attention to detail, which contribute to a sparkling clean environment.
Many express satisfaction with the transformative results of deep cleaning and garden maintenance, emphasizing the quality of work and the reliability of the service. However, a small number of reviews reflect dissatisfaction, with some customers mentioning issues related to service consistency and communication. Despite these minor complaints, the overwhelming sentiment remains positive, showcasing Fantastic Services as a reliable choice for home and garden needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.0 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,769 | 95% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 30 |
| Jun 25 | 4.8 | 848 |
| Jul 25 | 4.7 | 758 |
| Aug 25 | 4.5 | 113 |
| Sep 25 | 4.7 | 60 |
| Oct 25 | — | 0 |
| Nov 25 | 4.9 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Shengyul has been our cleaner for over 4yrs, couldn’t live without her”
“They have a very very bad behaviour and no good customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 2.4 out of 5 (poor) | −2% | 1,869 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 3.9 out of 5 (good) | — | 1,004 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.0 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | 3.7 out of 5 (good) | — | 1,000 |
Bottom line: Fantastic Services is #1 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 2.4).
1,809 reviews of Fantastic Services. Filter by what matters to you.
A super young woman came to clean my flat. She was so friendly, polite and professional. She did a great job, going the extra mile. Left my flat sparkling clean. 5* service.
very pleasant and competent person Ferdinand did great job thanks
Garden looks great. Thanks for your hard work.
Stephen is so lovely, he listens to your needs - supremely hard working and thorough! Can not recommend enough!
Quick answers to the questions people ask most.
Fantastic Services provides a wide range of home and business services including cleaning, pest control, gardening, handyman services, removals, and property maintenance. They offer both one-time services and regular maintenance contracts. Services are available for residential and commercial properties.
Most Fantastic Services operate 7 days a week, typically from 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 4:00 PM on weekends. Hours may vary by location and service type, so it's best to check when booking your specific service.
You can book services online through their website, call their customer service line, or use their mobile app. Most services offer instant online quotes, while others may require an on-site assessment for accurate pricing.
Yes, Fantastic Services typically carries public liability insurance to protect against accidental damage during service delivery. Coverage details may vary by service type and location, so confirm specific coverage when booking.
Cancellations are generally accepted up to 24-48 hours before the scheduled service without penalty. Rescheduling is usually free when done within the advance notice period, though policies may vary by service type.
Yes, Fantastic Services conducts background checks on their professionals and provides ongoing training. All technicians are vetted, insured, and trained in their specific service areas to ensure quality and safety.
Most services come with a satisfaction guarantee, typically ranging from 24 hours to several days depending on the service type. If you're not satisfied with the work, they will return to address any issues at no additional cost.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Written on CrowdTrust | 4.7 | 100 | 5% | — | ● Not enough data |
The guys arrived and they knew exactly what the job entailed. They did an excellent job exactly what I wanted and needed to be done. I was pleased with how the garden was left. I certainly would recommend fantastic services. Thank you
I would have them back again. Courteous friendly team and equipt. I will ensure that they focus on the bits first that are most important to you.
Amazing and very polite and efficient
A careful and diligent clean of some very dirty windows. Very pleased and thank you!
Great service! Will def use again
Booked for a quick garden refresh and they were very professional and thorough.
Was very informative, explained perfectly why pest happens and also explained what he was going to do next, gave us tips on how to avoid it from happening again.
Asen was a good professional and did a thorough job. Although it was more complicated than first thought. He paid attention to detail. And the result was good.
They’re good until they destroy your carpet. We had 2 large rugs cleaned in the living room. The guy over-wet the rugs and 3 days later they were still wet! The damp smell was strong and not ideal with a newborn in the house. We filled a complained and they kept avoiding our calls. They kept saying ‘someone will call you back’ and no-one did. When we asked to speak to someone’s supervisor they said ‘our supervisors don’t take calls’. They offered no solution to the damp carpets. All good to have a cheap service until there’s an issue - expect to deal with any issue yourself as the most they’ll offer is a refund for the work done.
Did a good job cleaning a very dirty house
Fantastic Services accepts various payment methods including credit cards, debit cards, bank transfers, and cash payments. Online payments are processed securely, and you can typically pay before or after service completion.
Fantastic Services operates in multiple cities and regions, but coverage varies by location. You can check service availability by entering your postcode on their website or contacting customer service directly.
Yes, you can set up regular recurring appointments for most services such as cleaning, gardening, and maintenance. Recurring customers often receive discounted rates and priority scheduling for their regular service slots.
Fantastic Services is a business services company that provides various professional solutions to commercial and residential clients. The company likely offers services such as cleaning, maintenance, property management, and other facility-related support services. They appear to operate as a multi-service provider catering to different business and household needs.
This profile hasn't been claimed by the business owner.