Great service
Great service. I had a deep clean of my mattress and I must say, it looks bran new. Thank you fantastic service for the amazing work.

Fantastic Services is a business services company that provides various professional solutions to commercial and residential clients. The company likely offers services such as cleaning, maintenance, property management, and other facility-related support services. They appear to operate as a multi-service provider catering to different business and household needs.
Consumers consistently praise Fantastic Services for their exceptional cleaning and gardening services, highlighting the professionalism and hard work of their staff. Reviewers frequently mention specific cleaners, such as Shengyul and Petya, noting their punctuality, kindness, and attention to detail, which contribute to a sparkling clean environment.
Many express satisfaction with the transformative results of deep cleaning and garden maintenance, emphasizing the quality of work and the reliability of the service. However, a small number of reviews reflect dissatisfaction, with some customers mentioning issues related to service consistency and communication. Despite these minor complaints, the overwhelming sentiment remains positive, showcasing Fantastic Services as a reliable choice for home and garden needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.0 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,769 | 95% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 30 |
| Jun 25 | 4.8 | 848 |
| Jul 25 | 4.7 | 758 |
| Aug 25 | 4.5 | 113 |
| Sep 25 | 4.7 | 60 |
| Oct 25 | — | 0 |
| Nov 25 | 4.9 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Shengyul has been our cleaner for over 4yrs, couldn’t live without her”
“They have a very very bad behaviour and no good customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 2.4 out of 5 (poor) | −2% | 1,869 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 3.9 out of 5 (good) | — | 1,004 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.0 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | 3.7 out of 5 (good) | — | 1,000 |
Bottom line: Fantastic Services is #1 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 2.4).
1,809 reviews of Fantastic Services. Filter by what matters to you.
Great service. I had a deep clean of my mattress and I must say, it looks bran new. Thank you fantastic service for the amazing work.
Cristina and Ginka were amazing and the cleaning was of a high quality
Quick answers to the questions people ask most.
Fantastic Services provides a wide range of home and business services including cleaning, pest control, gardening, handyman services, removals, and property maintenance. They offer both one-time services and regular maintenance contracts. Services are available for residential and commercial properties.
Most Fantastic Services operate 7 days a week, typically from 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 4:00 PM on weekends. Hours may vary by location and service type, so it's best to check when booking your specific service.
You can book services online through their website, call their customer service line, or use their mobile app. Most services offer instant online quotes, while others may require an on-site assessment for accurate pricing.
Yes, Fantastic Services typically carries public liability insurance to protect against accidental damage during service delivery. Coverage details may vary by service type and location, so confirm specific coverage when booking.
Cancellations are generally accepted up to 24-48 hours before the scheduled service without penalty. Rescheduling is usually free when done within the advance notice period, though policies may vary by service type.
Yes, Fantastic Services conducts background checks on their professionals and provides ongoing training. All technicians are vetted, insured, and trained in their specific service areas to ensure quality and safety.
Most services come with a satisfaction guarantee, typically ranging from 24 hours to several days depending on the service type. If you're not satisfied with the work, they will return to address any issues at no additional cost.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Written on CrowdTrust | 4.7 | 100 | 5% | — | ● Not enough data |
Excellent and efficient service.
Very professional and effective . Super reliable and a great result . Great value for money . Thank you !
Nancy was very efficient.
First time meeting these men. First class service as ever with this company. Polite, strong, skilled and v hard working guys who find solutions to problems ( in this case a washing machine removal required a railing to be removed). I’ve used plumber, handyman, electrician and gardening services. Due for cleaning and windows soon. The guys turn up promptly and get stuck in - and the app makes bookings so easy with clear pricing and ability to tip etc. I don’t work for the company by the way. I just think my experience of them is excellent. I live in Islington….. it hasn’t been easy finding good - really skilled tradesmen. Highly recommend.
They were both great job thanks very much see you soon
I would give 0 stars if I could. I have twice been a customer using regular domestic cleaning services. So have several months / years experience of them. I regret rejoining, as basic issues are recurrent with this company and they are seemingly unable to correct them. Cleaners will cancel appointments at short notice, fail to show up, arrive hours later than expected. Eg. What will be my last clean with this company was booked for 4 hours at 1pm on a Friday. Cleaner was a no-show, then contacted me to say they were to arrive at 4.30pm. Pretty much no-one, especially people with young kids, want their cleaner to be with them until 8.30pm on a Friday night. Cleaning has also regularly been of poor quality, eg cleaner leaving hours earlier than booked or not following instructions. Do not use this company. You will pay more than going direct with a cleaner and get worse experience. Reviews online look good as they ask their individual cleaners to secure ratings for them and most customers don’t want to let down those individual cleaners who earn very little.
Maria was very meticulous with the cleaning and was nice to have around
Very good and patient
Kapka and Nikola are indeed FANTASTIC! A wonderful couple who deliver exceptional service. My garden was looking so good ; so tidy after they were done and this is the second time they have helped with our gardening and honestly I wish they would come round more often!
Fantastic Services accepts various payment methods including credit cards, debit cards, bank transfers, and cash payments. Online payments are processed securely, and you can typically pay before or after service completion.
Fantastic Services operates in multiple cities and regions, but coverage varies by location. You can check service availability by entering your postcode on their website or contacting customer service directly.
Yes, you can set up regular recurring appointments for most services such as cleaning, gardening, and maintenance. Recurring customers often receive discounted rates and priority scheduling for their regular service slots.
Fantastic Services is a business services company that provides various professional solutions to commercial and residential clients. The company likely offers services such as cleaning, maintenance, property management, and other facility-related support services. They appear to operate as a multi-service provider catering to different business and household needs.
This profile hasn't been claimed by the business owner.