Fantastic Services is a business services company that provides various professional solutions to commercial and residential clients. The company likely offers services such as cleaning, maintenance, property management, and other facility-related support services. They appear to operate as a multi-service provider catering to different business and household needs.
Consumers consistently praise Fantastic Services for their exceptional cleaning and gardening services, highlighting the professionalism and hard work of their staff. Reviewers frequently mention specific cleaners, such as Shengyul and Petya, noting their punctuality, kindness, and attention to detail, which contribute to a sparkling clean environment.
Many express satisfaction with the transformative results of deep cleaning and garden maintenance, emphasizing the quality of work and the reliability of the service. However, a small number of reviews reflect dissatisfaction, with some customers mentioning issues related to service consistency and communication. Despite these minor complaints, the overwhelming sentiment remains positive, showcasing Fantastic Services as a reliable choice for home and garden needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.0 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,769 | 95% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 30 |
| Jun 25 | 4.8 | 848 |
| Jul 25 | 4.7 | 758 |
| Aug 25 | 4.5 | 113 |
| Sep 25 | 4.7 | 60 |
| Oct 25 | — | 0 |
| Nov 25 | 4.9 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Shengyul has been our cleaner for over 4yrs, couldn’t live without her”
“They have a very very bad behaviour and no good customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 2.4 out of 5 (poor) | −2% | 1,869 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 3.9 out of 5 (good) | — | 1,004 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.0 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | 3.7 out of 5 (good) | — | 1,000 |
Bottom line: Fantastic Services is #1 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 2.4).
1,809 reviews of Fantastic Services. Filter by what matters to you.
The Gardeners were on time and started with asking what I would like to be done . I explained and the job was done to my satisfaction. I am really pleased with it. Thank you. I would love the same Gardeners on my next appointment .if possible.
Another greay service with Adenike Alade. 5 stars.
Nasir was a true professional with an excellent knowledge of mice and rats. He checked the garage and showed me the entry points of where they came in from.
Quick answers to the questions people ask most.
Fantastic Services provides a wide range of home and business services including cleaning, pest control, gardening, handyman services, removals, and property maintenance. They offer both one-time services and regular maintenance contracts. Services are available for residential and commercial properties.
Most Fantastic Services operate 7 days a week, typically from 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 4:00 PM on weekends. Hours may vary by location and service type, so it's best to check when booking your specific service.
You can book services online through their website, call their customer service line, or use their mobile app. Most services offer instant online quotes, while others may require an on-site assessment for accurate pricing.
Yes, Fantastic Services typically carries public liability insurance to protect against accidental damage during service delivery. Coverage details may vary by service type and location, so confirm specific coverage when booking.
Cancellations are generally accepted up to 24-48 hours before the scheduled service without penalty. Rescheduling is usually free when done within the advance notice period, though policies may vary by service type.
Yes, Fantastic Services conducts background checks on their professionals and provides ongoing training. All technicians are vetted, insured, and trained in their specific service areas to ensure quality and safety.
Most services come with a satisfaction guarantee, typically ranging from 24 hours to several days depending on the service type. If you're not satisfied with the work, they will return to address any issues at no additional cost.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Written on CrowdTrust | 4.7 | 100 | 5% | — | ● Not enough data |
Terrible experience yesterday with a gardening service. Paid a ridiculous rate up front. Waited 6 hours. Called the help line several times and kept getting told that the gardeners would arrive as late as 6.30om for a 3 hour job. No one arrived. A total waste of the entire afternoon. It seems as though one agency takes the money and then sells it further down the line. None of the customer services could contact the gardeners. I won’t use again.
The team did not come with the proper equipment for EOT cleaning and even though deep cleaning is part of the service, such was not done. Luckily we kept the apartment clean. Actually I paid more than 300 pounds for just hoovering and cleaning the dust, as the team forgot to clean the coffee machine, the fridge, the oven, etc. I had to hire someone else to clean those properly and not get charged by the letting agency as Fantastic services requested evidence for the omissions, then they said that the evidence was received after the 48 hour guarantee. They offered me a 10-pound credit as a compensation, which is a joke, considering the money I paid, the trouble caused and that my current credit balance with them is 540 pounds. You'd expect they would value their customers more. Also I don;t think they have a professional staff trained to do EOT cleaning as they claim on their website. It turned out they are using subcontractors and apparently it's difficult to exercise control over them. I don;t think they fully understand the difference between EOT cleaning and regular cleaning.
They doing a good job but they need to pay more attention to details
Fantastic, swift service! Came about 2 hours after I contacted them and got rid of a large nest of wasps in about 40 mins. Would definitely use again if needed!
Very Excellent
They did a lot. Tackled some old trees which I hadn't thought they would do. Very pleased with the progress. More visits needed.
Wonderful cleaner who bought knowledge and professionalism to the job. Excellent at delivery a sparking result.
Excellent and efficient carpet cleaning
From the booking process to the service - everything was such a streamlined process and allowed me to relax
Fantastic Services accepts various payment methods including credit cards, debit cards, bank transfers, and cash payments. Online payments are processed securely, and you can typically pay before or after service completion.
Fantastic Services operates in multiple cities and regions, but coverage varies by location. You can check service availability by entering your postcode on their website or contacting customer service directly.
Yes, you can set up regular recurring appointments for most services such as cleaning, gardening, and maintenance. Recurring customers often receive discounted rates and priority scheduling for their regular service slots.
Fantastic Services is a business services company that provides various professional solutions to commercial and residential clients. The company likely offers services such as cleaning, maintenance, property management, and other facility-related support services. They appear to operate as a multi-service provider catering to different business and household needs.
This profile hasn't been claimed by the business owner.
