Good service
Good service

Fantastic Services is a business services company that provides various professional solutions to commercial and residential clients. The company likely offers services such as cleaning, maintenance, property management, and other facility-related support services. They appear to operate as a multi-service provider catering to different business and household needs.
Consumers consistently praise Fantastic Services for their exceptional cleaning and gardening services, highlighting the professionalism and hard work of their staff. Reviewers frequently mention specific cleaners, such as Shengyul and Petya, noting their punctuality, kindness, and attention to detail, which contribute to a sparkling clean environment.
Many express satisfaction with the transformative results of deep cleaning and garden maintenance, emphasizing the quality of work and the reliability of the service. However, a small number of reviews reflect dissatisfaction, with some customers mentioning issues related to service consistency and communication. Despite these minor complaints, the overwhelming sentiment remains positive, showcasing Fantastic Services as a reliable choice for home and garden needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.0 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,769 | 95% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 30 |
| Jun 25 | 4.8 | 848 |
| Jul 25 | 4.7 | 758 |
| Aug 25 | 4.5 | 113 |
| Sep 25 | 4.7 | 60 |
| Oct 25 | — | 0 |
| Nov 25 | 4.9 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Shengyul has been our cleaner for over 4yrs, couldn’t live without her”
“They have a very very bad behaviour and no good customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 2.4 out of 5 (poor) | −2% | 1,869 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 3.9 out of 5 (good) | — | 1,004 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.0 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | 3.7 out of 5 (good) | — | 1,000 |
Bottom line: Fantastic Services is #1 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 2.4).
1,809 reviews of Fantastic Services. Filter by what matters to you.
Good service
Olivia was excellent. Very professional, cleans very well and is also a lovely person. I shall certainly use her again!
Sangita was very professional and I am very happy with the cleaning service. Definitely i will be using the services again. Thanks
Quick answers to the questions people ask most.
Fantastic Services provides a wide range of home and business services including cleaning, pest control, gardening, handyman services, removals, and property maintenance. They offer both one-time services and regular maintenance contracts. Services are available for residential and commercial properties.
Most Fantastic Services operate 7 days a week, typically from 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 4:00 PM on weekends. Hours may vary by location and service type, so it's best to check when booking your specific service.
You can book services online through their website, call their customer service line, or use their mobile app. Most services offer instant online quotes, while others may require an on-site assessment for accurate pricing.
Yes, Fantastic Services typically carries public liability insurance to protect against accidental damage during service delivery. Coverage details may vary by service type and location, so confirm specific coverage when booking.
Cancellations are generally accepted up to 24-48 hours before the scheduled service without penalty. Rescheduling is usually free when done within the advance notice period, though policies may vary by service type.
Yes, Fantastic Services conducts background checks on their professionals and provides ongoing training. All technicians are vetted, insured, and trained in their specific service areas to ensure quality and safety.
Most services come with a satisfaction guarantee, typically ranging from 24 hours to several days depending on the service type. If you're not satisfied with the work, they will return to address any issues at no additional cost.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Written on CrowdTrust | 4.7 | 100 | 5% | — | ● Not enough data |
Exceptional cleaning from Gladys. Such a lovely lady and a perfect clean ! Thank you so much !
Excellent Service
Cleaner was very efficient and friendly
5 We are very impressed with the work ofIvana, Panche and one other person. They had a very difficult task cleaning plaster dust off the floors and shelves of my house and leaving everything in the house spotless and shiny. They worked very hard to the highest standard. I would not hesitate to recommend Fantastic Services post builder clean!
Very professional and respectful, got the work done and was helpful.
Darina is very efficient, punctual and a wonderful person.
Good service
Great and quality service, quite efficient
She is a very thorough cleaner and does a genuinely good job with the actual cleaning — surfaces are spotless and she puts in proper effort. However, there are a few areas that made the experience difficult for us. She tends to move things around and doesn’t put them back in their original place, which often leaves us searching afterwards. Personal items like jewellery have been grouped together and placed elsewhere without letting us know, which causes unnecessary stress. Another concern is around hygiene practices. She uses new sponges each time but mixes them with our regular ones, which makes it unclear which have been used for which purpose (e.g. kitchen vs bathroom). On one occasion, cleaning products were left on our bed, which unfortunately meant we had to change the sheets. Overall, her cleaning is very good, but I wish there was more care taken with handling our belongings and with hygiene practices, as this would make her service truly excellent.
Fantastic Services accepts various payment methods including credit cards, debit cards, bank transfers, and cash payments. Online payments are processed securely, and you can typically pay before or after service completion.
Fantastic Services operates in multiple cities and regions, but coverage varies by location. You can check service availability by entering your postcode on their website or contacting customer service directly.
Yes, you can set up regular recurring appointments for most services such as cleaning, gardening, and maintenance. Recurring customers often receive discounted rates and priority scheduling for their regular service slots.
Fantastic Services is a business services company that provides various professional solutions to commercial and residential clients. The company likely offers services such as cleaning, maintenance, property management, and other facility-related support services. They appear to operate as a multi-service provider catering to different business and household needs.
This profile hasn't been claimed by the business owner.