It all came together easily
It all came together easily

Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
Freightera receives overwhelmingly positive feedback from customers, with many praising the ease of use and exceptional customer service. Reviewers highlight the straightforward process of obtaining quotes and scheduling shipments, often noting that the platform is user-friendly and efficient.
Many express satisfaction with the friendly and responsive staff, who are quick to resolve inquiries and provide updates throughout the shipping process. However, some customers report issues with pickup logistics, including poor communication and missed pickups, which can lead to frustration. Additionally, there are complaints about unexpected price changes after confirmation. Despite these concerns, the majority of users appreciate the overall experience and value Freightera as a reliable shipping solution. Overall, Freightera is viewed positively by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 654 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 15 |
| Sep 24 | 5.0 | 7 |
| Oct 24 | 4.6 | 9 |
| Nov 24 | 5.0 | 10 |
| Dec 24 | 4.9 | 8 |
| Jan 25 | 4.6 | 10 |
| Feb 25 | 4.7 | 10 |
| Mar 25 | 4.5 | 10 |
| Apr 25 | 4.5 | 16 |
| May 25 | 4.6 | 14 |
| Jun 25 | 3.9 | 18 |
| Jul 25 | 4.4 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They have such great Customer service”
“They changed the prices after confirming the shipment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −8% | 654 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Freightera is #1 of 5 on overall rating in this group.
500 reviews of Freightera. Filter by what matters to you.
Excellent service and very efficient website
Order# 22086711687 In the quotation page, we selected carrier offer earlier ETA with higher rate. However, after we booked shipment and paid for the freight, the carrier advised 7 days delay against original quoted ETA. The estimated delivery is Jun 06 and the shipment is still not yet delivered till now... It is discouraged us to use Freightera again!
FREIGHERA IS AMAZING, HAS REALLY GOOD PRICING AND FANTASTIC SERVICE , BUT THE CREDIT MUST BE GIVEN TO NEVENA OUR CUSTOMER SERVICE REP, SHE IS JUST INCREDIBLE! NEVENA IS ALWAYS GOING FAR AND BEYOND, ALWAYS AVAIABLE, SO RESPOSIVE AND HAS THE BEST CUSTOMER SERVICE SKILLS. I HAVE DEALT WITH SEVERAL FREIGHT COMPANIES AND I HAD OTHER COMPANIES TRYING TO GAIN OUR SERVICES AND TRY TO BE COMPETITIVE ON PRICING BUT NEVENA HAS LOCKED US IN , SHE HAS EXCEEDED OUR EXPECTATIONS AND ALWAYS HAS THE BEST ADVICE, GUIDENCE AND SERVICE! 5 STARS FOR HER AND 5 STARS FOR FREIGHTERA! THE BIGGEST THANK YOU FROM ARCADE 73 INC !
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Quick, accurate and efficient
Freightera took my booking and payment, went to collect the load and told me that it had been picked up by another shipper. I only contacted Freightera about this shipment, but now I am paying for a truck ordered and not used, through no fault of my own, as well as waiting for response from the Freightera team about processing my refund.
Easy and fast!
My Rep Sarah Copeland Is amazing and awesome, she is on top of everything. We are quickly becoming a regular customer, and with 100 plus ftl shipments a yr to deal with i will be relying on her help and your service regards William J Justus COO Fit Distribution/Inner Armour
Shipping can become a daunting task to an uninitiated person sitting in Burnaby, BC, Canada who needs to ship an occasional piece of machinery brought in from east coast USA. But I booked it on Freightera and it's on its way. I needed some help with the class and NFCA coding and the help desk resolved it for me. Now that the shipment has been picked up, I have received an email confirming that and a link to track the shipment. I clicked on the link and I can see the dynamic tracking of the shipment as it it moving across the country. Great job Freightera, thank you. Keep it up. Sorab Vesuna Minuteman Press (North Burnaby)
Sarah C. is my always go to person for shipments. I would consider her a great asset to your company. I have been dealing with her for a couple years now and prefer to only deal with her as she knows what my needs are and the time frame that I am looking at getting it done (Which is always last minute) she goes above and beyond to ensure my shipments go out on a timely matter
GOOD SERVICE
Great working with Freightera to move our shipments. I am a fairly new user and have had only a great experience with the three shipments I have arranged through them. Their website makes it so easy to get a good cross-section of quotes. Now that I have found them I will be using them whenever possible for all my North American freight needs!
Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
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