Simple to use the site
Was simple to use the site, got good quotes right away.

Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
Freightera receives overwhelmingly positive feedback from customers, with many praising the ease of use and exceptional customer service. Reviewers highlight the straightforward process of obtaining quotes and scheduling shipments, often noting that the platform is user-friendly and efficient.
Many express satisfaction with the friendly and responsive staff, who are quick to resolve inquiries and provide updates throughout the shipping process. However, some customers report issues with pickup logistics, including poor communication and missed pickups, which can lead to frustration. Additionally, there are complaints about unexpected price changes after confirmation. Despite these concerns, the majority of users appreciate the overall experience and value Freightera as a reliable shipping solution. Overall, Freightera is viewed positively by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 654 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 15 |
| Sep 24 | 5.0 | 7 |
| Oct 24 | 4.6 | 9 |
| Nov 24 | 5.0 | 10 |
| Dec 24 | 4.9 | 8 |
| Jan 25 | 4.6 | 10 |
| Feb 25 | 4.7 | 10 |
| Mar 25 | 4.5 | 10 |
| Apr 25 | 4.5 | 16 |
| May 25 | 4.6 | 14 |
| Jun 25 | 3.9 | 18 |
| Jul 25 | 4.4 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They have such great Customer service”
“They changed the prices after confirming the shipment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −8% | 654 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Freightera is #1 of 5 on overall rating in this group.
500 reviews of Freightera. Filter by what matters to you.
Actually getting the order delivered and advise us. 2 weeks of emails and phone calls and still do NOT KNOW IF THE ORCER WAS DELIVERED!
Freightera now is professional and more reliable
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Excellent service. Easy to get a quote by website.
My parcel was scheduled to be picked up on October 25th but the carrier did not show up. I contacted customer service on your website and chatted with a customer service rep who said that they might have not had time and that the pick up will be made on the 26th. Again, the carrier did not show up. I contacted customer service again, and I was told that picks up and deliveries are not guaranteed. I am very disappointed with this service. My customer is expecting their order this week and I risk having the order cancelled due to this issue. I am very unsatisfied with the service I have received this time. I am considering finding another third party for my shipping needs.
This was my first time using their services and I must say that the staff, from my account mananger to the driver who delivered the shipment, were very nice and helpful. They made the extra effort to ensure I was satisfied. It was a pleasure working with them amd I would not hesitate to do so again.
Freightera customer service got back to me quickly and with the best price. Very happy with them!
Freightera is a life saver when UPS or other popular curriers are too expensive. Within a couple of minutes you can get and compare prices. After 3 deliveries done with them I'm always super satisfied with the service. All of the customer service agents are friendly, and do their job really well. The only issues I've had have been with the curriers not updating their tracking info, and each time I've inquired I've heard back with updated tracking from Customer Service, usually within 1 day of inquiring. Every package so far has been delivered within 1 day of my desired delivery date. I will continue to use them for all my LTL needs!
Great website, very quick and easy to bring a skid from USA to Canada. The best rates I could find.
We're using Ecwid as our ecommerce platform. There is no integration between freightera and ecwid which forces us to manually enter and quote all shipments and parcels. Other than the integration issue the platform is great, nice to see multiple prices in one shot.
Discovered freightera on a google search when looking for an LTL logistics company and it offered incredible value. Was able to find a shipping rate more than 30% less than I was quoted elsewhere, with a faster timeline, and their support team was responsive and amazing the whole way through. Highly recommended!
Very efficient system, seamless, no hassles and great communication. In short, great service
great service
Great assistance even up to the truck arriving! Brent is great to deal with and always fast to respond back if we have any questions.
Kindersly was excellent
Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
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